great service. Elliot and his team do a really good job! Thank you for everything. they have service our pool for many years read more

We called Majestic Pool and Waterscapes to redo our pool which needed new plaster, tile replacement and new skimmers. They came out and completed the renewal to our satisfaction. The problem came when it was time to finish the set up by adding chemicals and cleaning the pool for the first 10 days. After many phone calls they sent a guy out one time to add two bottles of muriatic acid and vacuum the pool.. That was the extent of their work to get the pool water and surface in proper condition. They do not return phone calls! They did not send us our 10 year warranty certificate. We ended up buying the $170 of chemicals needed to set up the pool. Beware of paying Majestic Pools an full until fulfill their contractual obligation. read more

So my pools service company stopped doing pool service since their pool building business was doing so well. We where unfortunately recommended this horrible representation of a pool service company called majestic pool services. The lady in the office must deal with complaints all day because as soon as my wife was telling her about our pool service being subpar she got very defensive! Please see our pool in the picture below supposedly after a complete service! Wow... The pool guy comes to our house and my wife watches the tech arrive and then look at pool for a bit very unenthusiastic about what he should do! Then my wife turns around and he's gone? She thought he had to go somewhere to get something and never came back! So again our pool looks like crap and when they took over our pool was in great shape!!! Do not hire these people because they will not do what they are supposed to... Does this pool look serviced to anyone?? Please don't get taken by this company like we did!! read more

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I called Majestic Pools early this week to see about their "Pool School" program for first time pool owners who needed some instruction on how to operate the pool equipment effectively. My wife and I both work so taking off work to be at the home before 5 PM is tough on scheduling something like this. Kevin Tran (Owner of Majestic Polls) got on the phone and said without any hesitation that he would take care of the pool school himself and that he would come after 5 PM to work with our schedule. He arrived on time and was ready to get started. Within minutes, I could tell that he was a professional and knew what he was talking about. He changed some settings on the pump and made some modifications as to the flow of water circulating from the jets and we quickly could see a major improvement in the circulation of the pool's water. He shared with us his background in the pool business and that he had started on the service side of the biz, learning all the ins and outs of how things operated. He shared that from that service background, that he was able to take that knowledge to the next level as he started building pools from the ground up. He explained how the pump worked and a good setting to keep it set on, explained as to proper filter maintenance, water flow and the administering of the chemicals to keep your pool clean and looking great. His efforts and willingness to work with our schedule sold us on Kevin and Majestic Pools. Thanks for looking out after the consumer and offering your expertise. Scott and Jenny Edmiston read more