Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

My experience with ACRES property management was good. Josh and his staff were fair and expedient…read morewith their communication. This is a good option for property managers who want to be left out of the day to day. Photos were excellent!!!

Acres Property Management treats a close-knit, long-term small tenant community like a cold…read morecommercial asset. Behind a fake front, Josh uses greedy, shady tactics to maximize profit while being completely disrespectful to tenant needs. From manipulating lease dates to be signed one month before the Seattle junk fee ordinance to exposing private data and forcing invasive photo inspections, he prioritizes corporate metrics over human respect. Avoid this unprofessional firm

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

I had the pleasure to to work with Sam finding a new home for me and my soulmate. We were…read moreintroduced to Sam while looking at a duplex. We found another property on Powell Property Management website, and fell in love with the home. Although, Sam had no direct affiliation, she still went out of her way with genuine service and care in finding us the perfect home. She is truly a rare soul! If you ever get the pleasure in working with her, you will certainly not regret it! Stay Happy!!!

We were staying at La Quinta suites and inn Jan 16/18 2025. We were there for a softball tournament…read morealong with other teams while the rooms were ok, front desk staff were extremely rude and un profession. There were two big TVs in the lobby and full of parents from different teams to watch the Seahawks Game. We were cheering for Seahawks and were told to be quiet and use our "inside voices" Or she would turn the TVs Off! I could not believe this. The cheering was when the team got a touchdown and we found this extremely unacceptable! We are not children and these rooms were not free. No one was obnoxious or out of line, just enjoying a good game. So if you want a place to stay you might want to rethink La Quinta as option or at least ask for lobby rules up front and remember to pack your " inside voices "!

I recently met with Katie Mandell, a property manager with Maple Leaf, to view a townhome in…read moreSeattle. She was responsive and accommodating while scheduling the viewing. When we toured the unit, she was very knowledgeable about the property and its history, and answered all my questions regarding the rental terms and application process. Katie was extremely kind, personable, and professional, and gave me the strong sense that she and the company she represents are trustworthy and sincere. The townhome was great, but unfortunately, another applicant applied for the unit the night before we met, so the timing didn't work out. After we toured the property, Katie was kind enough to show me another home nearby, and went above and beyond, by searching for other properties in the area managed by Maple Leaf. I decided to not move at this time, but am grateful for all of Katie's help and hope to work with her and Maple Leaf Property Management in the future.

Horrible experience! ZERO stars. I would never rent with them again. Maple Leaf is the property…read moremanagement equivalent of predatory house flippers. When I moved in I told them there was a hole in the outside wall, near the kitchen window. For the next 1.5 years I told them and they had their own inspectors take pictures of it. Despite this, they only made a move to fix it once I reported them to the city. The whole time I lived there I was told that all of my things molding was my fault (including 2 beds!). I was told to leave my cupboard doors and drawers open to prevent mildew in the kitchen. The dehumidifier I requested would fill up at the end of each day. When they finally opened the wall to fix the hole, there was black/wet insulation and they had to replace half of the kitchen's 2x4's, and the workers found another hole with earth worms living in the kitchen under the dishwasher. Despite having 5 different workers out to deal with the hole and earth worms, this was never fixed by the time I moved out. And then, 2 weeks before I moved out there was water dripping out of the bathroom ceiling fan. They opened it up to find a leak that had to be going on for at least a year because the insulation was again black and the wood was moldy. They did not fix this before I moved out. I just had to live with a hole in the ceiling above the shower... Then they illegally withheld $750 from my deposit. They didn't follow the law by detailing the reasons for withholding this amount. They simply printed out a screenshot of text messages with their handyman giving an estimate on two projects. Thankfully I was able to recover the deposit since they do not know the law or how to do their jobs. There is so much more, but this should suffice as a warning. Lastly, their own employees bad mouth each other. Highly unprofessional and shows the do not even follow basic respect standards. Disgusting, gaslighting, lying, and incompetent company. Steer clear!

Around The Clock is an excellent property management group to work with. I've had experience with…read morethem as both a property owner and as part of an HOA BoD. As a property owner with a rental, Dawn went out of her way to find excellent tenants and managed every step of the process with professionalism and a complete understanding of tenant laws. She did a great job for me and if I was keeping my property, I would continue to work with Dawn and Around The Clock. As an HOA member, Around The Clock ALWAYS has the best interest of the owners in mind and works closely with the BOD to ensure we are making the best decisions possible for the tenants. In addition, they kept us from getting into to trouble and constantly help us to ensure conformity to our CCCRs and Rules and Regulations. Can't recommend them highly enough! PS: To those posting complaints about your HOA, this is NOT Around The Clock. This is YOUR HOA and if they are not doing what you want, get involved and say something. As a former HOA BOD member, I can tell you that that majority of owners only want to get involved when they want to complain. I served on a BOD for 10-years so I know what I'm talking about. The majority of complaints below have nothing to do with the property management company.

After more than two decades living in an HOA community managed by Around the Clock Inc., I feel…read morecompelled to share my experience so that others can make informed decisions. I have lived in my community for 22 years, and Around the Clock Inc. has managed our HOA for nearly that entire time. This perspective comes from long-term experience, not a single incident. Over the years, the most consistent issue has been a lack of communication and responsiveness from management. Attempts to reach the company by phone are generally unsuccessful, and email responses are often delayed or never received. One example occurred about 15 years ago when the management company changed the bank used for automatic HOA payments. This change was not communicated to our household. Our bank confirmed that payments were still being sent to Around the Clock Inc., yet a lien was placed on our home due to the payment processing issue. When we attempted to contact the management company by phone, we received no response. Eventually, through email communication and considerable effort on our part, the issue was investigated and it was acknowledged that our household had not been notified of the banking change. The situation was eventually resolved, but it required significant time and stress due to the lack of communication. In another instance, when I raised concerns about unanswered calls and emails, the response minimized the issue and suggested that additional attempts should have been made to establish contact. At the same time, management indicated that they typically send only one communication regarding important matters and do not follow up beyond that. This approach makes it difficult for homeowners to resolve issues efficiently. Communication is also inconsistent in other ways. The company regularly sends emails notifying residents about office closures for holidays and extended winter leave. However, when it comes to issues that directly affect the community--such as repairs or maintenance--updates are rarely provided. For example, the security gate in our gated community has been non-operational for extended periods over the years. At the time of writing this review, the gate has been non-operational for four consecutive months with no proactive updates regarding repair progress or timelines. The impact of this lack of responsiveness is felt throughout the neighborhood. During this period of the gate not functioning, multiple vehicles in our community were broken into. Situations like this understandably raise concerns among residents about safety and accountability. Over the years, many neighbors have expressed feeling ignored and unsupported. While homeowners are held to high standards within the HOA, concerns raised about management are often dismissed with the explanation that the company manages many properties. While we understand that property management companies have multiple responsibilities, homeowners reasonably expect timely communication and basic responsiveness for the services being provided. I understand the value and benefits that an HOA can bring to a community. Unfortunately, in my experience, management by Around the Clock Inc. has not delivered those benefits. After more than two decades of dealing with these ongoing issues, the stress and frustration have significantly impacted the morale of our neighborhood. I cannot recommend this management company. Our community would benefit greatly from new management.

Branka is wonderful to work with!! She goes above and beyond the average person in customer…read morerelations. She is very communicative and responsive. She is very friendly. She deserves a raise!

From the owner: Summit Property Management offers top-tier, owner-focused property management services in the Puget…read moreSound. We understand that maximizing your investment's potential is key, and we prioritize transparent communication, efficient operations, and tenant retention. Our services include: Comprehensive Property Management: From rent collection and maintenance to financial reporting, we handle it all using state-of-the-art software, ensuring you receive accurate and timely updates. Owner-Focused Approach: We prioritize your goals with weekly email updates, monthly performance reviews, and clear communication. Our detailed financial reporting keeps you informed, allowing you to make the best decisions for your property. Tenant Screening & Retention: We implement rigorous tenant screening processes and focus on retaining tenants by providing exceptional service, which leads to consistent occupancy and increased returns. Cost-Effective Maintenance: With our network of trusted vendors, we deliver quality maintenance at competitive rates, ensuring your property stays in top shape while minimizing costs. Whether you own a single property or a larger portfolio, Summit Property Management offers the expertise and personalized attention to optimize your real estate investment.

This was my first experience getting a rental on my own, and I honestly couldn't have asked for a…read morebetter experience. The company made the entire process so easy and straightforward, which made a big difference as a first-time renter on my own. Since I wasn't able to be there in person, Aaron was absolutely amazing to work with remotely. He went above and beyond to help me find multiple listings that fit my budget, wants, and needs, and he even toured properties with me live over Zoom. He was always friendly, responsive, and genuinely looking out for me throughout the entire process. Even with my tight turnaround time, Aaron helped me find a great place in a timely manner and made sure I felt supported every step of the way. I'm incredibly grateful for all his help and would highly recommend working with him and his crew!

Seattle Rental Group was great in connecting me with fantastic agents who helped me find a great…read moreapartment in Seattle. I was relocating from New Mexico, and they made the entire search so easy. Bree sent over a curated list of apartments that matched my price range and my amenity and feature requirements. She also provided information about each neighborhood, which was incredibly helpful since I was moving from out of state. The day I arrived in my new city, our other agent, Kristi, picked us up and gave us a six-hour tour of the places we had selected. Additionally, she was an advocate for us throughout the process. She asked the tough questions of the leasing agents on our behalf to help ensure we got the apartment we wanted. She asked questions we hadn't even thought of, so it truly felt like she was on our side rather than pressuring us to choose a place. She was amazing. Even before I signed my lease, I had additional questions, and Kristi was there to answer those as well. Both Bree and Kristi were fantastic. They even handled turning down the apartments we decided not to select, which was one less thing for us to worry about during a major move. Great service all around! They made relocating to Seattle and finding an apartment so much easier.