My husband, toddler, and 5 months old stayed here for 3 nights on Memorial Day weekend…read more We had a great time from the moment we walked in: - the hotel is beautiful and location is everything - the staff is very nice, tries to call you by name to make you feel special, and everything screams quiet luxury - the room was very nice, well decorated and comfortable. The tub is the highlight. One comment would be that when we checked in with Anthony, who was so sweet to our toddler, also kept telling us we were getting upgraded to a very nice room. We got all excited. It was a normal room. The "very nice upgrade" just meant that we were on floor 5. I barely call that an upgrade but ok. - we asked for a crib, and we go a nice crib with a cute little baby soap kit from noodle and boo- very nice touch. And baby robes for the kids- my toddler loved it. My toddler was on a rollaway bed and they were super accommodating about it- great experience on that front. - balconies are tiny and I never saw anyone out when I sat out - pool staff was super nice. It was a chilly weekend and the pool could have been warmer (I couldn't get in, but I really don't like cold water). - the beach chairs are also very nice and we were surprised to find them available - they were extremely pleasant about our friends visiting us every day! - the lobby waiter during the day was almost inexistant. We had to go to the bar to ask for drinks. The woman at night was great. Now for the food...: - coast has a great breakfast, the lemon ricotta pancakes are excellent (though stupid expensive for pancakes) - pico is a good spot for shrimp cocktail and calamari. Hasn't seen shrimps that big in a long time. - overall the food was good everywhere but way overpriced.... The kids menu are ridiculous... hard to justify spending $28 on kids pancakes. That being said, the portions were the same as adult portions... maybe make the portions smaller, and price more accessible? Overall we had a great stay, and while on the expensive side, we agreed we would come back. Nicely done!

I would like to leave a review regarding an experience I had at your restaurant "Coast" on 5/25…read more My mother reserved a table for three at 8:15 PM to celebrate my birthday. Not only was it my birthday, but it was also the first time in over 10 years that I was reunited with my aunt visiting from Brazil, whom I had not seen in a very long time. This dinner was meant to be a special and joyful occasion for our family. The evening started beautifully. Our server, Lex, provided excellent service throughout the dinner. He was attentive, patient, caring, and professional. The food was also excellent, and initially we were truly enjoying our experience. However, around approximately 9:30 PM, the music in the restaurant was suddenly turned off while we were still eating our main course. At that point, we realized we were the last table remaining in the restaurant. Shortly after, we began hearing staff loudly speaking, handling dishes noisily, and clearly beginning their closing procedures around us. I politely mentioned to our server that it felt uncomfortable to have the music turned off while we were still dining. Lex immediately apologized and even kindly offered to turn the music back on. I told him it was alright and that we would simply finish quickly and leave. Despite that, he offered to bring over the manager. I honestly had no intention of escalating the situation, but the manager, Sofia, came to the table. I calmly explained that we felt rushed and uncomfortable due to the complete absence of ambiance, the loud closing noises, and the overall feeling that the restaurant wanted us out before we had even finished our meal. Unfortunately, Sofia's response was deeply disappointing. Rather than apologizing or acknowledging our experience, she stated: "Turning off the music is part of my closing list. I need to send my staff home, they cannot stay." Her tone and attitude came across as dismissive and argumentative rather than empathetic or service-oriented. The conversation became uncomfortable enough that I had to stop it myself. What makes this even more upsetting is that my mother had specifically arranged for a birthday dessert to be brought to the table at the end of dinner. Instead, the desserts were simply packed into boxes to take home, completely removing the celebratory moment she had hoped to create for me. Seeing my mother with tears in her eyes over what was supposed to be a happy family celebration was honestly heartbreaking. I truly do not understand how a restaurant located within a five-star hotel can make guests feel like an inconvenience rather than a priority. Hospitality should never end before the guests leave the table. While I understand restaurants have closing procedures and staff schedules, there is a respectful and gracious way to handle those situations without making paying guests feel rushed out of the establishment. I have personally worked in the hospitality industry for nearly 20 years, so I fully understand operational realities. This is not about staff wanting to go home, that is understandable. This is about the way the situation was handled and the complete lack of hospitality and empathy demonstrated by management. I am extremely disappointed by the way Sofia treated us, and I cannot simply overlook this experience, especially because of how much it affected my mother during what should have been a meaningful evening for our family. You are more than welcome to contact me privately should you wish to discuss this situation further. I am not someone who typically complains, but this experience genuinely left a lasting negative impression.

Ok. Let me first start off saying that this property is a five star hotel. I have stayed here at…read moreleast five times and each time the stay was fantastic My most recent stay I had more time to enjoy just the hotel and the pool and I noticed more than I normally would. The entrance/lobby and general property areas are very upscale. However on this visit, I noticed the outside wall drains on the building above the pool that were missing sections that had rust and water runoff clearly visible. I know large properties will show their wear and tear. But it caused me to be more observant about the tiny details. I noticed small things like rug color needing attention and other small details. Again, I stress, this is a five star hotel. It just needs a little TLC to keep up with its age. It can be done, and I will most definitely stay here again. I look forward to possible updating my review when I do. Until then, Cheers!

Beautiful hotel! The location is stellar, literally on the beach! Service is impeccable, the hotel…read moreis clean and well run. There are so many beautiful areas to lounge and take in the view. It feels serene, even though that you are in the middle of it all! Highly recommended if you are looking for a romantic stay on the coast!

Very nice hotel next to where I had surgery. It was about a 4 minute walk and 1 minute drive…read more However, we choose to drive to the 5am surgery, which was probably for the best. There's a parking garage under the building, I believe it was $45 additional to park every day. There's a glass water jar in the room but it costs $6. There's an elevator here and wide hallways. Nice bathrobes and long balconies. There's alcohol in the fridge and snacks you can pay for. I didn't really like the shower that much but it was alright. I've been to a lot of hotels with this style. Water pressure was probably a 6/10. Turning the knob for the initial morning shower sucks cause it's cold and you get hit with the cold water before lol. Other than that, this location is prime. Very specious in the building and hallways. Room was standard spacious and it had vaulted ceilings.

I recently stayed at the Ambrose Hotel while my mother was undergoing surgery at UCLA Santa Monica…read moreMedical Center, and it could not have worked out better for our situation. I needed a place that could comfortably accommodate my dad, my dog, and me while allowing me to shuttle back and forth to the hospital easily. The Ambrose ended up being just about a two-minute drive from the medical center, which made an enormous difference. When my mom had surgery there a few years ago, I stayed closer to the ocean. Even though it was only about a mile and a half away, the traffic made it take 15 minutes each way to get to the hospital. This time, being so close made everything so much easier during a stressful few days when I was going back and forth constantly. The property itself was clean, quiet, and very comfortable. It was also incredibly convenient to have Tartine right across the street for coffee, breakfast, and quick refreshments. There are also plenty of nearby shops, restaurants, grocery stores, and even specialty markets like Erewhon within minutes. Most importantly, the hotel was very accommodating for my dog Grace, which was essential for our stay. All around, it was a wonderful experience, and I would absolutely stay here again and highly recommend it--especially for anyone who needs to be close to UCLA Santa Monica Medical Center.

We really enjoyed our Spring Break stay at this wonderful hotel. Firstly, the staff was really…read morehelpful. The allowed us to check in about 2 hours early. The housekeeping staff was fantastic too. The gentleman who was responsible for our room always asked if we needed anything and if he could provide any assistance in making our stay even better. We stayed in a 1 bedroom suite. The great thing about the suite setup is that the living room with a pull out couch is separated by a door to the bedroom; you could watch TV in one room and not bother the people in the other room. The TVs in each room were oversized and there was a decent sized mini fridge (Target and Trader Joes are just down the street - hello wine and beer!) The walls were thick, as was the main door and hotel noise and street noise was minimal. They have a pool on the 3rd floor that doubles as the covered drop off/entrance area and it was very nice. The breakfast buffet was solid (include made to order eggs), but it was too expensive (approx. $33 per person-tip included.) The best part about our stay were the pillows. Down pillows! The most comfortable pillows I have ever slept on! The beds were solid too. What else? You're a couple of blocks from the Santa Monica Pier and Beach. You're within an 8 minute walk to McDonald's for breakfast (cheaper than the hotel buffet!) and your about a 10 minute walk to the 3rd St Promenade. Our daughter absolutely loved her first trip to the beach and this Hilton property and its staff had a lot to do with that! *Tip 1* Head to Trader Joes to stock up on booze for your room fridge. *Tip 2* They don't have a microwave on property to reheat leftovers or snacks. Plan accordingly.

Great hotel near the beach…read more Beautiful interior and friendly helpful staff. It is on a side street and parking is a challenge but overall Great hotel. Great views and close to restaurants and bars

We booked the room 2 weeks in advance for my birthday..Staff was ok at first upon arrival but once…read morewe returned back that night to our room..I called the front desk staff to inquire about extending our stay an additional night.. I was told the room was unavailable after our original clock out time of 11AM..& Was told that in order to stay we had to book an entirely different room..I said ok & needed to run it by my husband & would call back to confirm.. Only to then call back a second time & the female at the front desk answered rudely that she couldn't do anything about it at all..& That we now had to wait to call back at 9AM instead.. She then abruptly hung up the phone on us..& As abruptly as she hung up on us..Less than 5 minutes after that we were then greeted & intimidated by their security & told that "we were being disruptive & needed to calm down before we would be forced to leave." Neither of us were rude or erratic towards anyone there at all & yet we were treated like we'd been hostile towards their staff..& After that completely unprofessional & now intimidating experience by security staff.. We felt so uncomfortable that we merely clocked out early that night & proceeded to leave..Never again..Complely unprofessional & unbelievable..Will not be returning...Absolutely unbelievable..Never again ‼

The staff working on 04/12/2026 were rude, unprofessional and vengeful. We made zero noise a d when…read morewe asked to extend our stay on the phone they said we'd have to check out at 9 and wait all day for another room.. I then called the national number and got put back through to her and she answered with the upmost disrespect she then sent security up to our room as an intimidation technique after this we just checked out and went home no sleep etc.. this was at 4am want my advice never come here it's expensive and you'll never get what you pay for Also Mariott if they have any decency should fire the staff from that night

My favorite place in California to go out whther its for a cocktail or for a late night this place…read moregoes from hot tub to night club as soon as the sun sets and the location is prime to start the night . Theres lines so make plans so ur not freezing ur tails

This review is for their weekend afternoon tea by reservation. They have a pretty little private…read morelobby room where they host the tea. We got to try 4 different teas and the treats were well made and delicate. Scones were delicious. Only critique is service was extremely slow. Although supposedly to be leisurely the tea took close to 3 hours! Paid Valet parking is available but also paid street parking

I rarely leave reviews, but I had to recognize Hayden at The Proper for the incredible service and…read moreleadership he showed during our stay. From the moment we arrived, Hayden went above and beyond to make sure everything was perfect and that we felt genuinely welcomed. His professionalism, kindness, and attention to detail truly stood out. Hayden handled every interaction with patience, positivity, and a level of customer service that is hard to find these days. You can tell he truly cares about both the guests and his team, and it made our entire experience even more memorable. Because of Hayden, we'll absolutely be coming back to The Proper and recommending it to friends and family. Exceptional managers like him deserve to be recognized. Thank you again for making our stay such an amazing experience!

Beautiful hidden gem Pleasant and secluded…read more Clean rustic decor Modern upscale vibe Great rooftop with wonderful views

They have two listings!…read more Oceana Top notch stay! If you have the Amex aspire, this is a great way to redeem your free cert and if you have points definitely use them! Our weekend stay would have been right around 3k. 0.00 with Amex free night stay plus points. What a deal! Not only that, we were upgrade to a quiet. Room 315. I suggest getting that room if you can. Great spacious room, with Amazing decor, great books, comfy beds and cold ax. What else could you ask for ? Tiramisu when you arrive? Yup, they did that too. Nestor and Josh are top notch professionals. They are doing a great job taking care of clients here. Everything was top notch. Very attentive and accommodating. Not sure how this place gets bad reviews. We really enjoyed our stay and will come back soon! Great property! 5 star experience!

This is a beautiful property in a great location. The Santa Monica Pier is with in walking distance…read moreas well as many fine dining establishments. The Valet greets you upon arrive but I noticed a few things that were troublesome. If you cannot walk stairs this property my not be right for you. The lobby is on the second floor accessible by stairs. Some rooms seem to only be reachable by stairs and they only have two rooms with two beds unless you want a king bed and a pullout couch. Most all the rooms have some type of balcony and some have a rope swing to sit on eventhough it is more decorative than functional. The lobby area is warm and welcoming and the pool area is simply fabulous. They make it known that the pool water is always above 82 degrees. I loved that they provided complimentary coffee by the pool in the morning and then throughout the day they have juices and cold water. On the 3rd floor there is a great sitting area with wonderful views of the coastline and beach. The staff was helpful in finding us the right room and making sure that all of our amenities were perfect. We only stayed for two nights but I would definitely return again.

My wife and I celebrated our 30th anniversary this evening at the Huntley hotel. Specifically at…read morethe bar on the top floor. The bartender, David, was absolutely fabulous. Super knowledgeable, kind, warm, and extremely professional. I've been in hospitality, industry for 30 years, and I'd give David an A+! He could gI've master classes on how to treat guests. He's that good.

On the day of my wedding, I chose this place to celebrate with my family and friends. We ordered a…read morefew bottles of champagne to toast together. I asked the bartender to leave the bottles on ice at the counter with some glasses so I could pour for my guests myself. He refused, insisting that he needed to pour the drinks. He then deliberately poured larger servings than I wanted, clearly trying to make us finish the bottles faster so we would buy more. When I asked him to pour less champagne, he laughed and said, "Oh, you want to maximize the bottle," which felt disrespectful and inappropriate--especially on my wedding day, and while everyone was already spending money on drinks. My brother-in-law paid for a couple of bottles of champagne, closed the check, signed it, and left. About an hour later, the same bartender came to me and asked me to pay for those bottles, claiming the check had never been closed and suggesting I ask my brother-in-law for the money. At that point, I was extremely upset because I personally saw my brother-in-law close and sign the check. After speaking with the manager, the truth came out: the bartender had mistakenly closed a different check using my brother-in-law's card. When he realized his error, instead of admitting it, he tried to cover it up and make me pay. This caused unnecessary stress and wasted time on what should have been one of the happiest days of my life. In addition, we had called in advance to ask if we could bring our own cake and were clearly told yes, it would not be a problem. However, when the cake arrived, we were suddenly told that outside food was not allowed. This contradiction added even more frustration for me and my guests. Because of this experience, neither I nor my guests will ever return to this place, no matter how nice the location is, unless that bartender is no longer working there. His behavior was unprofessional and disrespectful, and he should be focused on pleasing customers--not creating conflict. The manager was polite and cordial, but he should have addressed his employee's mistake directly instead of involving me during my wedding celebration.

Came here for a staycation. Excellent ambiance and service. The food and drinks for lunch were…read moregreat. It's also super close to everything if you want to go out or have a lazy night in with delivery.

Stayed here the night before and the night of my wedding. The customer service was amazing and our…read morestay was completely lovely. Highly recommend.