We scheduled our hail repair back in May of this year for September 6th. My wife and I took off…read morework only to find out that the paperwork was misplaced and none of the parts where available. Re-scheduled two more times.... Dropped it off on the 20th and called only to find out it will be another week before it is finished. Very Disappointing!!! Update - 10/3 - wife's been calling all day to get some type of update on our car... "maybe Friday"... wow Final Update - they realized that this whole scenario was poor at best and tried to make good with a discount. Changing the review from a 1 star to 3 star for effort.

Very bad experience with my 2024 bronco I had problems 2…read moreweek after I bought it, and I am still waiting for them to fix it. Please do not buy Ford

These guys have always taken great care of my vehicles! Few small things they didn't even charge me…read morefor!! Grwta Customer service

The Crew at John's Auto center were a huge help to us over the Fourth of July weekend this year as…read morewe were traveling from Houston and our car broke down near their location. They came and towed our vehicle, assisted us in getting a rental set up and on our way while storing our vehicle for us over the holiday weekend. We look forward to working with them to get our car like new again.

I will ALWAYS come here first if I need a car, and Jack's will always be my reccomendation for auto…read moreseekers. They treated me like royalty. They werent in a rush to get me out so to say or bother with other people while making a sale to me. Not saying they didnt confer with other customers of course! Here there is always a friendly face and a great selection of trustworthy cars. Give them a try in your dealer selection =) Here is the introduction on their website: Over time Johnny has built long lasting relationships with his customers. He has been able to build a reputation of honesty with his customers and has earned the respect of his neighboring dealers. After all these years of operating this dealership Johnny still believes in the hands on approach working hard for his customers to be sure that buying a car is the same today as it was for their customers some 60 years ago. Honesty and integrity has been the key to such a long lasting success for Jack's Motor Company. http://www.jacksmotorcompany.com/index.htm

I had a sales man named Shane Durham , he went above an beyond more than any sales man i have ever…read morehad. He was very truthful an honest. If you our in the market to buy a new car i suggest checking out Floyd Taylor Honda in fort smith, Arkansas.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Bonita Frederick

We took our car in for service the window wouldn't roll down on our accord. They charged 200 bucks…read moreto tell us it needed a $1000 switch. we found the switch on Amazon and fixed it ourselves for 28$. I would steer very clear of this place before you get any service done because you're being lied to and paying astronomical markups.

Heath and Miranda were amazing! They treated me like a human not a money machine. They were fast, I…read moreknow what's wrong with my car, I have a reasonable quote, and will definitely be seeing them in the future. Thank you so much!

Great local repair and service shop as well as local dealer with a local feel and not like a big…read morebox dealer without personal care. I enjoy doing business here.

Documented Material Misrepresentation & Pre-Existing Engine Failure…read more I purchased a 2021 Honda CR-V Hybrid from Crain Hyundai Fort Smith on May 15, 2026. Prior to taking delivery, my PPI flagged a diagnostic trouble code: B296E. Salesperson Tyler Accurso assured me in writing that this was a harmless "low voltage error" from a recent battery replacement. Relying on this explicit material representation, I completed the purchase. This representation was false. I drove the vehicle for less than 3 active days and fewer than 105 miles before a flashing check engine light alerted me to a blown head gasket. A forensic engine teardown by factory technicians at a Honda dealership conclusively documented a severe, long-term pre-existing head gasket failure and a warped cylinder head from chronic overheating. This structural failure existed and was actively present at the time of purchase. When confronted with the independent diagnosis, Sales Manager Ransom Chamness dismissed the claim in writing, asserting the code was for a "power steering pump." Honda CR-V Hybrids do not have power steering pumps - they utilize Electronic Power Steering. Industry diagnostics confirm code B296E targets the Electric Coolant Heater Pump circuit--a critical early indicator of a hybrid head gasket leak. General Manager Chris Attee later advanced a third narrative in writing, fabricating a claim that the code I reported pre-purchase was an "electrical short" and that his team "returned the vehicle to the dealership and completed necessary repairs." This is physically impossible based on the delivery dates and odometer timeline. The dealership has yet to produce any evidence of identifying or addressing the code prior to purchase. Three separate levels of management have now provided mutually exclusive, fabricated written narratives to hide a catastrophic pre-existing cooling system failure behind an "As-Is" shield. I have filed formal regulatory fraud complaints with the Arkansas Attorney General's Consumer Protection Division, Hyundai Motor America, and am initiating formal compliance reviews with the Arkansas State Police Used Motor Vehicle Dealer division alongside civil court action. BUYER'S BEWARE: Meticulously verify all diagnostic codes independently before signing anything with this team.

Drive in from Tulsa to pickup a Mazda that had been agreed to on the phone. There was a…read moremiscommunication between myself and the GM where he had agreed to a 5% flat rate based on my phenomenal credit score and meeting me halfway on taxes by lowering the car price a little. When I arrived to pick it up the finance paperwork showed the right price but at 5.54% APR. When I explained the mistake I was met with some resistance on pushing the rate back to where it was agreed upon in writing. Eventually after showing texts with the GM and a photo of the typed offer, and myself offering to just finance myself through Navy Federal for 4.75% the floor manager agreed to the original 5% and honored the list price, giving me a very solid deal, better than any in Tulsa. Much thanks for honoring your word even if there was a little push back initially.

Specifically for the auto mechanics- I was quoted mechanical issues totally over $3000. I went and…read moregot another opinion in which they found zero problems. I've held off on writing this review in case the second opinion was wrong, as the mechanics have always been kind. BUT it has been 2 years since that $3000 quote and my car is still running perfect. I feel that they took advantage of me, being a young female. Get the second opinions when considering their services! I hope this was an honest mistake, but I'm not sure that it was.

The people at Rath auto service are outstanding! Chris, Austin, Tina , and Carter and everyone up…read morethere go out of their way to give great service!

I purchased a car from Auggies this weekend.The man was so professional and went out of his way to…read morehelp with any questions or concerns I had about the car.His son and himself were respectful and honest .I would recommend them 100 percent