Horrible dishonest billing practices…read more They have sent me notices, bills, and collections letters for appointments from more than 2 years ago. When I contacted them, they had not even run the bill through my insurance company they verified on the phone that they had on file, some of the appointments that they were trying to bill me for I did not even make. They are just trying to take your money. They have (had) good therapists, but the billing department is dishonest and will wait years to bill you for stuff you can barely remember. Be careful with them, do not trust them, and track everything you do with them so you don't end up with crappy collection letters and call years after the fact.

Great professional!!! Easy access and schedule is very flexible…read more Office is nice and clean. Easy parking

Awesome! CJ IS THE BEST! If you need a physical therapist, this is the best option in Woodbridge.read more

I have been here multiple times throughout the years. I initially went for my IT Band Syndrome. My…read morefirst interaction was with Hadi. He was very knowledgeable and very caring. From there I would see him, Yu, and Margie. They are unique in their own ways but all of their methods are effective. The facility is connect to to the gym which was great. We did a few exercises in here. This is a very active and hands on team. The front staff is also very friendly. The facility is also clean. They clean after each person. The next time I came to therapy it was for my severe scoliosis. My therapist was Eric Blackstone. How can you not like this guy, he's great. Not only is he great but he's caring and versatile. After meeting Eric I didn't want to meet with anyone else. The staff was still excellent. Requesting medical documentation was easy. Due to my condition I will always be in and out of physical therapy. I will definitely be coming back. Highly Recommended!!!!

I want to give a shootout to a very special receptionist " Tiffany Asiedu" for going the extra mile…read moreassisting me with an (Uber Mixup). I had visited the Springfield Va Kaiser Permanente earlier the same day, although the drop off home location was verified via: voice they still had the incorrect drop off for my home address, although the address itself was correct the City was incorrect which caused the confusion and stressed me the hell out. The Drop off should had been: 8220 Russell Rd, Alexandria Va, the Uber dispatch put in 8220 Russell Rd, Fairfax, Va which the driver proceeded to take me, while at the time I had (Cataract issues) and was not able to notice that the area was unfamiliar to me until he had gotten close to the Woodbridge, Va Kaiser. After being so stressed that I had been heading in the wrong direction the entire time I had informed the driver that I do not live in Woodbridge and I was being taken to an area that was unknown to me. (Not his fault however) to make a long story shorter the driver decided since It was getting dark and I was unable to see at night that it was best for him to drop me back at the closest Kaiser that we were near which happens of course to be the Minniville location this doctor's appointment was to had been a round trip there and back, however after being dropped off I along with driver went into the clinic and the clinic to explainthe mix uup and "Tiffany" had been the person to deal with this mess (Poor Girl) however she handled my situation with such professionalism and contacted the Uber for me as I was to stressed to do it myself she even stated to me that if she was unable to get it corrected while on the phone with them that she would call me an Uber under her own account and simply pay for it (I didn't want that) however I had to get home. She talked with the Uber dispatch and explained the situation and how I had ended up at the Woodbridge location when we had just left the Springfield location once all was said and done I between the dispatch and miss Tiffany the results were that another Uber was on it's way to pick me back up with the correct destination input into their system. Although a very long review, I just want others to understand how "Tiffany Asiedu" had took a stressful situation (for me) and handled it with such professionalism and calmness that I wouldn't had expected to come from an employee at Kaiser, She gave me a whole new look about the company after this and now I even recommend the clinic to others for their outstanding staff and professionalism and that they go the extra mile for their patients. "Tiffany Asiedu" Thanks again for being there when I needed it the most

I came in asking for a reevaluation of my childhood adhd diagnosis and was told to pray to god…read moreinstead because only he can help me. A Dr. Cristina Natalia Perez Policarpio came in angry that i was on her chart, visibly frustrated asking how i did it. I simply used kaisers choose a doctor option and picked a random doctor. She shushed and belittled me for talking to loud, i have bad hearing as a result of many childhood ear infections. Then when i asked about adhd, she told me that i shouldn't get an adhd evaluation because "they ask too many questions". Then she asked if i believe in god. I said no i don't. She went on to say i should pray to god because only he can help me. This is abhorrent behavior from a doctor, and kaiser should be very concerned to have that sort of behavior at their facility. I experienced this as inappropriate religious intrusion into medical care and a failure to provide appropriate guidance for a documented neurodevelopmental condition. The encounter contributed to my distrust of doctors and made it harder for me to seek care afterward. This form of behavior should not be legal or tolerated. The event occurred on january 29th 2024. I only hope i am able to still take action against this doctor.

I paid a lot for my visits, and my PT was very unfriendly and barely spoke to me during my visit…read more He would tell me to do something and then walk away, and even forgot about me on two occasions. They also like to surprise bill you. I would recommend a different place that provides better service

I had been looking for a place that provides MLD. It is difficult to find! Sentara, who I love,…read morerecently started providing this service. I have been there several times and love it! I'm terrible with names, but right now there is only one certified therapist providing MLD, and does it very well! In addition to the therapy the explaining of the process is great. I highly recommend this office, and the therapist, for MLD!