Our washer was making horrible loud, scraping sounds . Some time ago, we called Kelsey's , who…read moresold us the machine, whose repairman told us that this was" normal." Although we knew this was far from normal, we used the machine for awhile longer before calling Mark's. The phone was answered professionally and cheerfully, and Mark arrived promptly the next day at the time we were told he would be here. Mark diagnosed the problem and told us what repair would entail in terms of labor and approximate cost. We don't know whether the repair person we had previously was incapable of identifying the problem , or whether he was incapable of or unwilling to do such an extensive repair, but another time we'll call Mark's first.

I just called to get today's K1 price. Whomever the man was that answered the phone, simply…read moreanswered "good afternoon" kind of gruffly. Didn't even say "Mark's Appliance" or who he was. I seemed to really be putting him out by the sound of his sigh when he had to look for the price. He finally told me what it was and I thanked him. He simply hung up without a "you're welcome", "thank you", "have a nice day" "good bye". Very poor customer service that will prevent me from using this establishment.

My refrigerator died two days ago. I called Dave's Appliance by 9:00 AM. By 10:30 AM a delivery…read moretruck was in my driveway with a new Maytag refrigerator in it. Somehow my phone call threaded a needle because the delivery & installation crew told me that they were one week behind on deliveries!! So yes, incredible service!!!

Professional, honest, knowledgeable group of people there. Great experience!!!!!…read more I buy all my appliances there and have 100% confidence in the sale and service!

Marc has helped with all kinds of things- from dryer repair, to door knob install, to roof…read morecleaning. Reliable, friendly and reasonable. Thank you Marc!

He does good work but will sue your homeowners insurance for any injuries on the job. Marc came…read moreinto the house without permission otherwise we would have put the dog in the crate. After he was bitten he refused medical treatment and sued our homeowners insurance for $90,000.

Fixed my KitchenAid dishwasher quickly. He kept me informed on arrival times and charged a very…read morereasonable rate. I didn't think this quality of service could be found anymore. Don't hesitate to call Greg. You'll be glad you did. Wanda

Greg will not give me an invoice for the work he did on my washer. I paid him $440 to change a…read moresoundboard. I need an invoice as it was under warranty . He obviously doesnt care if I get reimbursed or not because he already got paid.

This is the second time I've used Wicked Appliance Repair in my home. I called the owner Nate…read morebecause I had done a huge grocery shop and the next day my refrigerator was not blowing cold. Nate the owner was at my house 20 minutes later & had my refrigerator running within the hour. Nate is always polite, professional, honest hardworking, communicates well with his customers, is on time, and a credit to the repair service industry. I am an older woman who lives alone and I never feel as though he is talking down to me, or trying to take advantage of me. I tell everyone when you need an appliance repaired correctly you call Nate at Wicked Appliance Repair.

When you find a trustworthy business it feels like you won the lottery. That's how we felt after…read moreBrown's Appliance fixed our dishwasher and washing machine. What a relief, Brown's saved us money, time and the headache involved in replacing appliances. HUZZAH‍!

I called asking to see if they could help fix my 8 year old fridge. My voice mail was returned…read morepromptly, and even though i was outside of the service area, Brown's directed me on a likely issue i could check myself. Their direction was exactly the issue, and this saved me hundreds of dollars in repairs, or from a new fridge purchase. I wish i could have bought something to show my appreciation for the support. Thank you for saving me this headache.

Unreliable. Very convoluted communication. Doesn't respond to emails and texts after handing out…read morebusiness card. Makes commitments to work specific days, and despite several interem confirmation texts and emails from the customer, does not show up on the day scheduled, and does not give prior notice he doesnt plan to come that day. Mr. Spencer Hill's initial response on yelp was quick. My first impression was that he seemed cleancut and ready to do good work. He came over, handed me a card with email and phone number on it and said he was available Thursday and Friday. I said i would like to book him those days. He would give me an estimate. He sent an estimate. I said yes please. He took several days to get back to me, and then said he no longer could honor those days. He offere me monday. Although i had plan to leave the state, I again said yes please. I was only available to be there that week, and i changed my flight so i could meet him Monday. I sent some follow up messages. I sent a confirmation query the day before. He informed me the morning he was supposed to arrive to work that he couldn't come. Another problem is that he arbitrarilly wants to continue communication through the yelp platform, which is really just for finding businesses and sharing feedback. As a cultural norm, people communicate by phone, text and email for regular communication. It's weird to arbitrarilly move communication back to yelp after making phone/email/text contact. It's very odd to expect someone to use yelp like a texing platform on a continued basis. How would a customer even know to look there for ongoing messgaes? I hire a lot of workers and i have never encountered this before. It's especially odd after meeting in person and handing a customer a business card with a phone number and email on it. A business should take in to account what the customary mode of communication is, especially for the client base it serves. In particular, I feel strung along by this business at a very real cost.

Hands down, Spencer @ Pine Tree Handyman is the best handyman in all of Downeast Maine. Polite,…read moreprofessional, very skilled, punctual, and competitive on pricing. Go with this guy. You will not be disappointed.

I would recommend Jeff's Vacuum to anyone who needs a new vacuum or need a vacuum repaired. Very…read moreknowledgeable, friendly, and even smiles when waiting on his customers.

Powerhead on Miele vacuum not rotating brush. Couldn't find anyone in Bangor area so drove to…read moreRockport. So glad I did. Excellent service. No appt but he looked it over while I was still there, and as a Miele rep had it diagnosed and part on hand. Left in a matter of minutes with a working vacuum. Would definitely use again.

Excellent! My go to person when I need a trusted opinion on repair and service call to buying and…read morereplacing an appliance.

I hired Tom's repair to fix my 13 cubic foot upright freezer. He came over a few days later and he…read moreput the wrong start/stop relay piece on and then cut the cords that ran the freezer. So now the lights don't come on and it doesn't blow cold air at all! It is in worse shape then before he came! Then charged me $80 and said he would price check a compressor. Wish I would have just paid the extra for the actual Frigidaire repair man from the start!