I am a former customer of Auto Doctor which went out of business and recommended Norwood Auto Care…read more We recently had our 2 cars serviced and inspected. We anticipated that both cars needed some work. Allen kept us informed, all work was done to our satisfaction and the price was fair.

So I'm giving this a two because the people were nice but the service COULD'VE been better…read more So, I had reached out due to them being recommended, they had told me I could drop my car off in the morning and it would be done by the end of the day. No problem, I dropped my car off, went to work and around 2/2:30 I had called to see if it had been done because I would be returning to my office and would be done with work. They told me they would check on it and call me back, I waited about a 30/40 minutes to not recieve a call back, so I followed up, only to be told it was just going in NOW. Now it's 3:15/20, my car was supposed to be seen in the morning? Anyways, the job took about 15/20minutes until I was told that it was done, now it's 4, I've waited all day + some for a 15minute job. Paid my dues went on with my day, no problem Flash forward needing a new oil change, I go to a different shop, closer to home and he pops up from under my car and tells me to not go back to where I went (which is Norwood Auto) because the filter (the dirty one) was not for my car, that it was the correct size but not for my car, meaning it fit, it just shouldn't have been in my car.) THE CLEAN ONE, is supposed to be in MY car. I'm confused and disheartened that a 15/20min job took all day to be seen, with an incorrect part used and overall was rushed with lack of communication? Sure money is money but make sure to LOVE your job before committing to it. I had just bought this car after years of not having one, this was my first oil change that I had to do on my own, and I just feel like not enough pride was taken into doing the job, maybe I wasn't seen as a serious person due to how young I am? But now recommended to never return here definitely doesn't sit well with me. Hope y'all do better.

Robert Issa and his crew are stellar. He is honest, straightforward, and fair in his pricing. I am…read morehappy to have been made aware Robert's many years ago!

Unbelievable service. Robert goes out of his way to make sure you have the best service experience…read morepossible. Hi is extremely professional but caring and knowledgeable and explains things so that you can understand. He always makes you feel like you are his only customer and he has all the time in the world for you. I know that he will always give me a fair price and is honest about the work that needs to be done. Ten stars **********

I can't say enough about the service I received at Bobby's auto service. I had an issue with my…read more2008 Subaru Forester. Bobby suggested options that made sense, without pressure. Today I am back on the road thanks to him. I'm a believer . It's a different experience - one you will look forward to. J. Boland - Wrentham Ma

Got an appointment for my Honda CRV A1 service quickly and the service was conducted well and…read moreswiftly at a fair price. Was met by a very polite and helpful technician who identified additional issues and called to check in and offer transparent pricing before adding to the service request. Definitely recommend!

Larins came to my rescue again. I'm the Pontiac Solstice guy. When I can't or don't want to work on…read moremy car, I go to Victor and his crew of excellent technicians! I needed a window regulator installed. I called larins and they gave me an estimate. I made an appointment and dropped of my car. The called the same day, told me it was done and it was perfect. I love this shop. I will always give my business to them. And I recommend them to everyone From a Ford to an exotic foreign car, bring your car or truck to them. You will be happy. They are honest and intelligent people and very nice to!! Thank you again Victor!!! M. DeSantis

Good diagnosis of why car wouldn't start, comprehensive list of potential problems, timely repair,…read moregood communication and very respectful.

Absolutely love the staff, I always fix my BMW there. Fair priced, and you can trust them! Will…read morealways go back there. Been going there for over 10 years! Def check them out

Been using 1a auto clinic for years they continue to provide good service…read more I have always had my car fixed well, the cost is always reasonable and the service is friendly and helpful. I have started to have my car's scheduled service there with great results! I am grateful for honest service so close to home!

Jonathan is covering for Mike due to a illness. Over charged me. $100. To put a air cleaner back…read moreon. 5 min. Job that I did not ask him to do. Also he could not fix my 4 wheel drive on my plow truck. It was stuck in 4 wheel drive. Now it won't go into 4 wheel drive. Rendering my plow truck useless. Mike was better.

I have never posted a review however my last experience has me so angry. I have taken cars 2 shop…read morefor years. Now under new ownership I've had several repairs done having 2 go back each time 2 rectify repairs. This last time cost me nearly $2000 for front end work. Vehicle now drives so bad my wife refuses 2 use car. I will be eating cost and finding new mechanic 2 fix it correctly. And maybe take legal action. I strongly suggest u find a new mechanic as well.

I had a problem with my car as it was raining the the whole windshied wiper falls off or just bends…read morein the wind. I drive for about a mile looking for a garage. I found this place, they went to the dealer and got the parts, drove me home to the next town, and then finished the repair within 2 hours. Best price I could ever have.

Owner not friendly, AT ALL!!!! Failed an inspection and felt very pressured to fix the problem…read morethere!

This company is a joke. Literally towed my car from Infront my house because of a snow ban, they…read moreliterally waited until 230am to do it 3 hrs after the barely half inch of soft snow finished falling. It's 170 to get my car back and I have to wait 3 hrs until they open at 8am and I can only bring cash with me. WTF is going on. I'm filing reports with everyone I can. This place and the Gardner police department are a bunch of scam artists,

The most unprofessional towing place i have ever encountered. Even the answering service person was…read moreseverely rude. I almost died from my accident and i had to come two days in a row because they gave me incorrect information. Tried to charge me an extra day because of this. When i was finally able to see my car we were spoken to so disrespectfully by the staff and told to get out. I would never recommend this place to anyone. You're better off pushing the car off the side of the road by yourself. 0 stars if i could.

I was very comfortable chatting with Chris about all of the issues my two vehicles had. That plus…read morebeating a few quotes made it all worth it. Thank you!

My family has been going to Suburban Auto for over 30 years with zero complaints. Over the decades…read morewe've purchased and serviced numerous cars with them, and they've always been reliable, honest, and easy to work with. Their service and communication are consistently excellent and reliable. They take the time to explain what's going on, keep you updated. It's rare to find an auto shop you can truly trust, and Suburban Auto is certainly among the few. I wouldn't go anywhere else.