From my experience, go anywhere but here. Anxiety is not tolerated in this clinic. Anxiety affect millions of dental patients every day. I was "fired" as a patient for having dental anxiety due to a previous trauma. Dr. Quilhot during my first two appointments made his frustration & irritation with me clear. I came back to support local versus going to Asheville or Sevierville for dental care, but today was told by Dr. Quilhot not to come back. I don't know why they have a service dog if they're not capable of treating patients with anxiety. I thought I found a dentist that was caring. I was wrong. Dr. Quilhot is judgmental & is callous when it comes to dental patients with anxiety. I came in for an appointment which in itself causes me anxiety. Today I left with a few issues & a few appointments on the books to take care of them little by little, so yes I was a little worried knowing I'm looking at about 4 appointments in the near future + an impression. The front desk here then told me my insurance would cover $0 of a crown. So then there's $930 I owe on top of numerous appointments that make me anxious. I was emailing back & forth with them about my insurance because I saw it did cover some when I logged in as a member. Dr. Quilhot called my emails "tense" & fired me as a patient. At the end of our exchange, Dr. Quilhot went so far as to blame me for taking up his time during his lunch. No one made him respond to my emails. I hadn't even expected a response immediately. I didn't demand an immediate response. In no way did I force him to email me back, but yet he's annoyed I took up his time. The patient should not be shamed for the provider's inability to deal with anxious patients in a reasonable manner, which is what Dr. Quilhot did today. Shame on this clinic for shaming their patients. read more

I rarely give 5 stars on any review if you look at my history. I was a little apprehensive at first since there were no reviews about it. It is in my insurance network though and I had an appointment the day after I called. Which was great for my schedule and timing for me. While they may not have the fancy cubicles, equipment and adornments in the dental area here. It has a nice feel and contemporary casual aspect, no pretense and comfortable. I like how it has a quality feel with no pretense. They are respectful of peoples needs, but do not linger on them, they are nice people and provide professional and efficient service. You may not see a computer, but they get the job done. I know what my insurance covers before I go into any medical appointment and they knew what my coverage was also. win win in my book! I have been to other places with all the razz mataz tech set up, but still could not get my name right in the system. They greet you by name and remember the little things here, which makes the visit comfortable and less stressful. I have a real and lingering phobia/stress about dental work and dread even a simple cleaning. The staff is friendly and Dr. Isaac Quilhot is very professional and straight forward on what he will and can do. (The best looking Dentist I have ever been to also!) On my first visit I was there to see if I could save a crown, that was bothering me. Dr. Isaac was straight forward on what we could do and the cost estimate to save it verse other options. I liked the pull it and do an implant later option he purposed. I was not really mentally ready to have it pulled that day, but he was confident he could do it efficiently and with minimal stress on me. I liked his approach and agreed to do it, which was a pretty amazing thing for me to do. He pulled the tooth for me and made it bearable and minimized my stress issues with it all. I do not regret going with his proposal and plan. If he sees an issue, he will address it there and then, without another appointment. Which is nice, but depends on that days schedule. The 2nd visit was my cleaning, which went well and was efficient and well done. The 3rd was my replacement filling, which went well and was done efficiently and as best it could with my issues. The shots he gave me were done with care and considerations. I had no lingering affects later and no jaw pain the next day or the day of. I wish the arms on the chairs were longer so I could have gripped them (white knuckled them) , I am a tall person though. I made it through with my issues though and Dr. Isaac ( that's what they call him) was done in 30 min as he said it would take. It was not a rush job, just efficient and focused effort. Which I appreciate and returned for. The equipment may not be all fancy and you may not see a lot of frills in the cubicles (great TV though!) but it is comfortable and very efficient and everything is done with professional confidence and care. The prices are very good and affordable, I like the place as much as a person can with Dentist work issues. I recommend it to anyone, that is needing efficient, focused, caring and straight forward care and dental work. My family is now seeing Dr. Isaac also. If your the type that needs to talk to the postal counter person or checker at the grocery store for an extra 5 - 10 min, while there is a line behind you. Please don't go in. I don't like waiting in a dentist office anymore than having the work actually done. If you value straightforward, efficient quality care that is done with confidence and professionalism, this is the place for you! I had work done here 3 x in a month and very happy about my experience and the work that was done. I will actually go in for my 2nd cleaning this year sometime, which I have never done before. Thank you Dr. Isaac and Staff! read more

Efficient, straight-forward, quality, reasonably priced dental care. If you're tired of waiting weeks or months dreading an appointment or leaving the office feeling like you just got the wool pulled over your eyes and punched in the gut with an insurmountable treatment plan, this is the dentist you've been looking for. I went in same day as first call, miserable with a failing root canal and crown and came out completely relieved of pain in about an hour, and that included filling out the first visit paperwork. Thanks Isaac, I'll be back. read more

I've been an RN for 14 years and have never experienced or witnessed any physician, office, or staff more unprofessional. After reading disturbingly similar experiences in other reviews today, I'm genuinely concerned for this practice operating in our community. I arrived for my appointment to have a hole in my tooth looked at, my very first cavity. I gave a detailed and explicit history to the staff about my anxiety and fear of having work done in my mouth after waking during a dental surgery as a child, and being very affected by it. The doctor came in with out any greeting or eye contact whatsoever and gave a very cursory review of the x-ray with me. He then said I would probably need a filling and he needed to take a look, which he did. I asked him multiple questions about the process, etc. which I am certain that he heard but chose to completely ignore. I have seen other reviews commenting on this same behavior. The next thing I know, he's telling me to open my mouth again, and I'm assuming he is still looking, but I feel a sharp pain in the back of my mouth and he has already started injecting me with numbing medication. The equipment begin smoking at some point and that was pretty unnerving as well. I was never given any consent forms to sign and the employee who checked me in and took my insurance card to be copied, never told me that they don't take my insurance until I got to the front to check out and was given a full bill of $245 and an explanation that they would file it with our insurance, and I'd then be reimbursed. I asked why I was not told this prior to the treatment being done because I would have sought alternative care in a place that did accept my insurance. The reason I was given was that I had been seen two years ago and it wasn't a problem that at that time. The receptionist immediately became quite aggressive, and was downright nasty. Based on the sarcastic tone of their replies to reviews, this seems to vibe with their practices. I have secured an attorney. Do yourself a favor: don't go to Main Street Dental and find yourself in need of one. read more

I should start by saying that I hadn't been to the dentist in 10 or 15 years before coming here for an extraction. I was so nervous! Luckily though, the staff at Main Street Dental was super warm and welcoming. They didn't shame me about not going to the dentist in such a long time and they didn't overcharge me or seem pushy about options. It was great. Fast forward a few months, and I've now had a couple extractions, several fillings and a even a crown from here, and I couldn't be happier. Not only do they stand by their work, but I can now say that I'm no longer afraid to go to the dentist. Thanks guys! read more

Isaac is a rough dentist. He botched the nerve block to have # 32 removed. Sooo, I was well aware of the tooth coming out in 2 parts. I'll be damned if he is going to fire me as a customer. I'll go pick up my records in the morning. He is short and curt with no chairside manner. He stuffed a piece of cotton in my mouth and out the door I went. Thank GOD I had some meds. put up for this very situation. I asked for him to sew it up. That must take too much time and it healed very slowly! I give 5 stars for being rough and insensitive My advice is not to even take your hamster, dog, even a fish. Either 1/2 star for service and 5 stars for doing what He wants to do and the HELL with your idea or input. I don't give reviews so I'll just fall short of calling him a butcher!!! I am from Canton. But I'll swing that door just once more to FIRE him first. And I'll let him know I don't care who is in the office. IF YOU ARE THINKING ABOUT DOING IT PLEASE DON"T JUST DON"T read more