Responds quickly, has fairly open availability, shows up on time and price is reasonable, I will…read moreuse him again

Rod Coty beats all competitors in his pricing,politness, and professionalism. I was in dire straits…read morewith my dryer and he saved me at least $100.00 dollars. For an old unit it has new life. Roy was on time and diagnosed the problem in exactly 5 minutes. Yes! "WOW!!". I highly recommend to all who want to save money and get its worth.

We have had Nicolai come out twice now to help with our dryer, and both experiences have been…read moreexcellent. He is always kind, knowledgeable, and professional. He took the time to explain what was happening, answered our questions clearly, and made sure everything was working properly before he left. It is such a relief to find someone who is not only skilled but also trustworthy and respectful in your home. We truly appreciate his expertise and would absolutely recommend him to anyone needing appliance repair.

Ali came over and worked like a champ. He took apart our agitator and ordered us a new oneread more

Mr. Appliance was sent to our house for our stove. A tech was here the same day they were called…read more The Tech Jordan Santana was beyond helpful. He explained everything in an easy to understand way, he was conscientious of budget, repair and replacement cost. He also knew what the common system failures were and was able to give me the different scenarios. He was polite, knowledgeable and great manners. He cleaned up after himself and even swept out from under my stove. He was enjoyable to speak with, well spoken, and knew his stuff! I highly recommend Mr. Appliance and Jordan.

My refrigerator started buzzing again a few weeks after it was fixed by Dale at Mr. Appliance,…read morethankfully it was still cooling just fine. I called. Dale came two days later, fixed it up super fast! No charge! Now it's quiet and peaceful again, and I feel a little more relaxed without the intermittent buzzing in the background, and all for no charge. He still showed up slightly after his window (was told 9am-11am, he showed up around 11:15am), which was no problem since I was staying home all day. If you're on a tight schedule, reserve a little extra time in case they show up late. But from my experience with this company (only one employee so far), I would say it's worth waiting. Super friendly too.

It turned out that the first technicians who came for the HVAC maintenance didn't plug in the pump,…read morewhich left a lot of water in the garage. Also, they didn't set the upstairs and downstairs thermostats back to their original temperatures. We suddenly realized it was freezing cold at 55° !! We had to get another tech to look at the water that came out of the pump. This tech noticed the pump wasn't plugged in and we hoped that was the cause of the excess of water. Unfortunately the pump was not working well and luckily he had one in his truck, which he installed right away. It's fine now. I wonder why the first techs didn't notice the faulty pump... .

My experiences with this company have been hit and miss through the years. They have replaced the…read morewax ring on two of my toilets. Those both went smoothly. I had many service calls via my home warranty company for repairs to my old heat pump system. For the most part, those went fine as well. When my heat pump finally died, I went through my home warranty company to get a new one. Advanced was contracted to do the work. They came to look at my system and measure everything to make sure they got the right size air handler for the little niche mine sat in, and all that. As we were walking around my house looking at the vents and air returns, I was informed that I did not have enough air returns, and they would need to cut some more holes in my walls to run more duct work. They also said that because my air handler was in my garage, it was required that I have a protective post installed. These all added to the total cost of the new system. They came to do the work, and I paid the bill. I did not get more air returns and I did not get a protective post installed. I should have said something right then, but I had a lot going on in my life and didn't want to have to fight for my money back. I really should have. They also replaced my really nice thermostat with an industrial model. They didn't even set it up right, because it was in contractor mode, and I was unable to set it. I had to have a guy come back out to get it working right. They took my thermostat with them, they didn't even leave it for me.

I purchased a dishwasher from Wagner Appliance Sales, and I will never go to a big-box store for…read moreappliances again! The delivery was quick and free, and they even hauled off my old machine at no extra charge. The gentlemen who delivered and installed the machine were professional, and the dishwasher was priced right and works like a dream!

1 star I genuinely…read morewant Wagner to succeed as a local business, but our experience was unacceptable. We bought a Speed Queen washer and dryer. While waiting for them, Wagner provided a loaner washer with a hole in the discharge hose, which flooded our basement. When our new washer arrived, a pipe was broken during installation, flooding the basement a second time and forcing us to shut off water to the entire house. Then our new dryer required 2-3 hour-long cycles to dry clothes. When we called, we were met with defensiveness and blame, including suggestions that our venting might be the problem. Wagner installed the vent. And the vent WAS the problem. Their hose was cramped/restricted behind the dryer. Once corrected, the dryer worked perfectly. The customer service was worse than the mistakes. We actually drove to the store because of how rude the phone interaction had become. The salesperson was so argumentative that he eventually said, "I guess I'll just stop talking until you tell me it's okay." Later the manager sent photos "for our documentation." I responded with my before photos showing Wagner's original vent installation. He asked if my husband still wanted a call; we scheduled it for the next day. He never called. Mistakes happen. Two floods and a bad vent installation are frustrating, but what earned one star was the defensiveness and lack of basic accountability afterward. I chose a local dealer because I want businesses like Wagner to exist. I hope they improve, because customer service shouldn't feel like a schoolyard fight. Sometimes "We're sorry. Let's get this fixed" is all that's needed.

Christian put together a grill cart for me and took metal shelves down in my garage. He did an…read moreexcellent job and I will hire him again!

Christian was amazing! He arrived and got straight to work. He answered all questions and shared…read moresome knowledge with me. I highly recommend him for handyman services.

I cannot recommend The Appliance Doctors, LLC based on my experience…read more I hired the company to repair my refrigerator's ice maker. After the service visit, the ice maker still did not work. Before the repair, I explained that I was in a dispute with the refrigerator manufacturer over the ice maker and needed a detailed invoice describing the work performed and any parts replaced. Mr. Decker assured me he would provide that documentation, but he never did. I contacted the company by text on June 17, June 19, and June 21 requesting assistance, but received no response. I then sent a detailed email on June 23 requesting a response within two business days. That email also went unanswered. I understand that not every repair is successful on the first visit. However, what I cannot understand is the complete lack of communication after multiple attempts to reach the company. A simple acknowledgment or update would have gone a long way. Because the repair did not resolve the problem, the promised documentation was never provided, and my repeated requests for follow-up went unanswered, I have no choice but to hire another repair service. Based on my experience, I cannot recommend this company.

Was able to come out same day to evaluate and determine the problem with my washing machine. Parts…read morewere ordered and replaced later in the afternoon. Fair pricing, with multiple payment options offered. Even stayed to verify the fix was the fix before leaving. Would highly recommend for your appliance repair needs.

I had problems with my dryer in that it took several cycles before it would dry one load of…read moreclothes. I called North's Appliances Repair and the technician, who was very professional and on time, came out, fixed and cleaned my dryer vent in short time. My dryer is now functioning like it is brand new again. I would definitely recommend this company to anyone who needs appliance repairs. They are professional, on time, provide quality service, wear masks and practice safety measures, and their prices are extremely reasonable. Thank you for your service!

From the owner: We are a locally owned and operated clothes dryer maintenance and repair business that services the…read moregreater Triad and Triangle areas. Our aim is to provide you with a personalized and easygoing experience, whether you choose one of our maintenance or repair services. We look forward to servicing you!