Literally so amazing! Service is great and donuts are amazing BUT PLEASE allow customers to use…read morecard/ tap to pay.

Worst customer service ever. I came in, was rushed on making my order. I asked for creamer since…read morethe bottles were out, I was dismissed by three different staff members. None of them replaced it. It's a small shop and it wasn't busy so I was a bit confused on why I was being rushed since I also had to pour my own coffee which I didn't mind, just odd. The donuts are decent but I wouldn't come here again.

lovely donut shop, amazing customer service, and the interior is cozy. I've gone in multiple times…read moreand they have never failed to satisfy their customers with their fresh donuts and warm smiles!

I've been here happily a few times in the early morning and appreciate the friendly, attentive…read moreservice and the delicious variety of donuts and baked goods! The place is always clean and the cashiers carefully and hygienically pack up my dozen donuts. They have other meat items, but I haven't tried any of these yet. Thanks to the great staff and the great baker who I see the light on when I'm on my way to my 4 a.m. shift.

Great place to pick up donuts, not too expensive, just get there early before they're all gone…read more They also serve coffee for a few bucks as well. It's where I go when I want something sweet and some coffee without having to pay 20-30 bucks.

My kids who went to school here told me about Helen's, raved about it. I went there for the first…read moretime yesterday. I was shocked at the way it looked inside. Full on hoarder situation going on there. I didn't want to get a donut once I saw the mess but I was there so I did. It was just ok, but I couldn't help thinking about what the kitchen behind the wall must look like. I will never go back. City of Chico should go in there and see what's going on.

Asked for my hot Americano in a mug, but got it in a to-go cup. Ordered it with vanilla half sweet,…read morebut had to add brown sugar. The cream and cinnamon are self served. Scone was very tasty. Crispy edges and soft inside.

The vibes here are so relaxing and the coffee has a great balanced, well-blended taste. Location is…read morealso a plus and the smiles and friendly staff make it an easy choice.

I don't post many reviews--it has to be really good for me to take the time…read more For me, one of the signs of a great coffee shop is whether they know how to make--and actually execute--a proper cortado. Bidwell Perk absolutely nailed it. Everyone working there was genuinely friendly and provided excellent customer service. They clearly use high-quality beans, and as someone who drinks coffee black and is admittedly a bit of a coffee snob, that matters. I also grabbed a ginger snap cookie, and it was everything I hoped for: perfectly gingery without being overpowering, soft, and wonderfully chewy. We were only there briefly (mostly due to the prompt service) since we were just passing through on our way home, but if we'd had more time, I would've happily lingered and enjoyed the space. I'll definitely stop here again the next time I'm in the area.

Love their matcha! Some of the best in Chico. It is always packed here but I live close by so I…read morelove walking over and getting a drink occasionally. Servers are always friendly and helpful when making drink suggestions.

These donuts are the freshest donuts I've had since my husband was a professional Baker! Light,…read morenot greasy. A perfect proof! What a delightful couple too. Very happy to serve customers. I don't live here, but I'll stop each time I pass through or just by Orland on the 5.

Closed hours early on national donut day. Traveled way too far to be extremely disappointed that…read morethey weren't even open. I won't waste my time and you shouldn't either.

I love ALL donuts really but my go to has always been the pink cake donut. This place has the…read moreabsolute best, most delicious one ever. It's a perfect moist cake donut with a mix of cake/donut frosting in the most lovely pink hue. I got a half dozen and every other one was honestly just as delicious. They taste fresh and well made.

Visited November 20th..see my receipt…read more Cute little donut shop within small other shops in Oroville. It is next to Western Dental and a half block up from McDonalds. They have donuts and a few breakfast items. They also have coffee and cold drinks ( see drinks picture) I ordered 2 old fashioned donuts to go. I didn't try the chocolate donut but the maple donut was delicious! Nice kind employee behind the counter! Clean inside. Good prices.

I loved this place! They had great drinks, great food and they were right off the road which is…read moreeasy to see and easy to access if you don't speed past it. I went in to work on some projects while I waited for my wife who had an appointment nearby. The place had sufficient space for me and my laptop and the workers did not seem to mind me working. I had their mushroom quiche, a peanut butter cookie, and an iced matcha. The matcha was refreshing and sweet - that's exactly how I like it. The peanut butter cookie was soft and sweet and almost gooey but not. There were a few crumbles which I like. The star of the show for me was the quiche. I almost bought another one but I had to stay in control hahaha. All in all, a great experience, a great place for all people to go, and amazing food and service.

I walk up here from my office all the time. I really love their protein shakes for breakfast, but…read morethey are delicious all the time. Their berry protein shake gives me a ton of clean, happy energy. The atmosphere is calm, peaceful, and the staff is engaging. They have a great outside area that has a special spot for pets to be able to relax on astroturf and have snacks with their owners. I highly recommend this locally owned coffee shop.

Visited August 28 2025...see my receipt…read more This place is busy but the line moves very quickly! It is located in Oroville ( next to Celestinos pizza). I am not a donut person but once in awhile it's a nice treat to enjoy! I got a chocolate old fashioned and a chocolate cream filled bar. Both had plenty of chocolate on them! Warm and fresh! They also have hot items and coffee. They do NOT Serve Asian food! Employee ( or owner?) Was friendly. Good place to get a donut and be in and out quickly!

As you can see in this photo, this donut has been sliced totally in half and THINLY spread with…read moresome kind of artificially flavored red colored goo that tasted to me just like chemicals not at all like a real fruit or berry, And no signs of any raspberry seeds that are normally seen in real raspberry jam. I liked the other donuts but the oil they were fried in that day may have been old oil, but then that could just be my taste buds. I do wish you would make a real jelly donut the right way with lots of jam pumped inside because that is what I am paying a high price for to begin with.

We just moved here recently and wanted to get donuts for the family. I genuinely don't understand…read morehow this shop is rated so low? First the shop is family owned, and EVERYONE in that store was welcoming and kind to my son and I. They even went out their way to add frosting and sprinkles on one of their donuts for my son and I don't recall a lot of donut shops doing that. Pricing was competitive compared to other donut shops (which is another thing I don't understand with these reviews??) we paid around $8 for a half a dozen of what was left, and the owner added a few extra apple fritters free of charge! Lastly, these donuts are great! They were hefty and packed with flavor as well. Their tiger stripe donut was enjoyable and those apple fritters they threw in for free were delicious! With our experience with their customer service and the quality of food, they deserve all the praise!

I'm building a house in Paradise, and discovered the framers working on a Saturday. Despite being…read moremid-morning already, Madd Natters was able to pull together a full box of donuts on very short notice. The construction team was happy with the surprise, and Madd Natters even gave me a steep "welcome to the neighborhood" discount. Thank you so much!