Our daughter went here for the first five months of her life! A few friends of mine actually suggested it, saying that they loved this office. Unfortunately our experience was not the same.
We absolutely loved the doctors! I wish I could remember their names to give them credit. If only those doctors could find a place that cares a little bit more about their clients, I wouldn't be saying this.
But, every single time we went into the office we were welcomed by the rudest receptionist I have ever seen.
As far as I remember, the nurses were pretty great as well. But I also recall feeling ignored, and made to feel "over worried". They're our babies-we want to know ALL the details!
But not only are the receptionists rude, They also completely messed up My daughters schedule. Her two month appointment, which was supposed to be directly after her one-month appointment, got pushed apmost 2 months late!! They didn't see her from month 1 until almost 4!!! Which is unacceptable. Due to "lack of availability" FOR TWO MONTHS-The way I see it is, she was a brand new baby. When I called to ask if they had availability for a newborn, they should've told me NO if they were not going to have the appointments necessary for her best health.
But something else was fishy- because remember? I had friends that went to the same exact place! And somehow both friends managed to get their daughters an appointment within the same month that they told me was "completely booked up".... And I mean, we're talking about a newborn here. A month old baby. They're supposed to be seen by the doctor regularly- it seems as though the receptionist just didn't care, or maybe had some personal feelings about our family so they messed up our appointment schedule? I'm not sure but the pieces is just don't fit together. How could you be booked up for one client, but be completely available for another...
Well, to say the least, this is the reason we got out of there as soon as we could. And I'm so so grateful to have found a doctor that my daughter currently has.
So anyways, I really hope they get rid of that miserable receptionist so that not only can I remove this review, but also so that EVERYBODY that walks in and out of that place-can have a happier and more peaceful day! I'm not saying don't go here... but- be prepared. read more