WARNING DO NOT USE THIS JEWELER…read more If I could rate it a 0 and leave a comment, I would have. For context, I have had several negative experiences in the past with this jeweler, including condescending comments about jewelry quality, but what just happened is so far beyond this. I dropped off my diamond engagement ring to get repaired. The women whose husband owns the store called me and told me that my diamond was fake, that it was cubic zirconia. I was devastated, as was my husband who paid a lot of money for it. She then calls back 30 minutes later and says that she makes a mistake. She did not apologize or take any accountability and instead blamed me. Please do not trust this store with your jewelry. They are clearly not experts at determining jewelry quality. They are also very rude and condescending.

Thoughtful, thorough, good people. I went looking to get a ring resized; they were honest with me…read morethat the cost would be higher than the cost of the ring itself. They also did a quick & inexpensive battery change on a watch.

I knew what the price of 14k gold was at the time I went to sell my ring. He offered me a very low…read moreprice for an 11 gram gold ring. I had to negotiate to get a higher price but it was still too low. The ring was worth more than he offered. I needed the money so I had to take the offer. I'll never go back. It was not a fair price.

It should really be a zero star!…read more I just realized that I was ripped off half the amount I should have been offered both in December 2022 and January 2025. Being more knowledgeable now, I looked up gold prices for those times and knowing the approximate weight of the gold I had sold to Brandon at those times, I knew I was definitely cheated.

I have an unfortunate experience to share about Best Jewelers in the Manoa Shopping Center. I don't…read morerecommend you do business there based on my experience. In early January, I took a gold watch bracelet to them to have two links made to lengthen the bracelet. While in their possession, I inquired almost weekly for an update on an estimate for cost and time needed to perform the work but never received it. After about two months of waiting, I decided I'd take it back and have someone else work on it. When I went to pick it up, Sonya the store manager, handed it back to me in pieces. I started putting it back together when I noticed there were pieces missing. Had I not checked, Sonya would have let me leave the store with it in that condition. After pointing out the missing pieces, she said she would look for the missing parts and have it ready the next week. So I came back the next week and the bracelet wasn't there. I wasted my time going to the store when they could have called me to let me know it wasn't there. I was told to come back again the following week. I came back the next week and when I inspected the bracelet again, I found that it was again missing parts, but now it had been damaged. It looked like one or possibly more of the links had been hit with a hammer. How they managed to damage it so badly I have no idea. The parts damaged shouldn't have even been handled at all. I'm now waiting for Sonya to again resolve this but at this point, this watch bracelet is likely a loss and will need to be claimed as such by their business insurance. The cost is almost irrelevant though as this bracelet is irreplaceable. Don't take your valuables to Best Jewelers because they may end up like mine - ruined.

The staff was friendly and professional. My watch batteries were replaced within the hour at an…read moreaffordable price.

Needed to have a couple of pieces of jewelry tended to. Met with Robert and Michael to discuss my…read moreoptions. Implemented a plan and very happy with the results. Would definitely recommend the use of their services.

A few weeks ago I dropped off my Tiffany bracelet. At that time Michael gave me a quote..$30 or $35…read morebecause my clasp wasn't closing. Today I went in,spoke for awhile with the father, then got my bracelet. Awesome! I gave him my charge and I noticed it was a $53 charge. I mentioned the difference and he said oh this n that.. So I payed the $53 and left. I had the paper with the price,so just be aware charges may not be correct.

If you want top notch customer service, then Benari is the place…read more My husband emailed this family owned jewelry store to inquire about a watch. He received an email within the day and we had an appointment. There is plenty of parking in the lot. The store is beautiful with TONS of items to choose from with very reasonable prices. Customer Service is top notch. Bobby helped us pick out two beautiful watches for our wedding anniversary. We also found some amazing earrings which I wear every day. I can't wait to go back and pick out my next piece of jewelry. :) This is my go to store. I can't rave enough about the customer service. I'll be back.

I met with Bobby to discuss the purchase of a new Rolex Yacht Master. His knowledge about the…read moreRolex brand and explanation of the purchasing process was OUTSTANDING! He willingly dedicated as much time as necessary to answer all my questions and truly enhanced my entire purchase order experience while visiting this store. If you are interested in purchasing a new Rolex, I highly recommend Benari at Newtown Square and ask for Bobby.

I took my 14 k gold watch to this store to replace the battery. The male proprietor failed to…read moreproperly close the back of the watch. Moisture entered and corroded my beautiful watch. The woman proprietor, Kim then sent my watch to an "expert" for repair. The watch is still destroyed. I doubt if these people would recognize an expert if they fell on them. They couldn't manage a battery replacement without demolishing my watch, idiots! Save your precious jewelry and go anywhere else.

I had a vision for my engagement ring. I did my research and it took us to Eastern Lapidary in…read moreEdgmont. I showed the two gentlemen my design I drew and the process began. I picked out a yellow diamond and used smaller diamonds from an old ring. A few weeks later I had an amazingly beautiful ring. Everyone associated with my ring was very professional and attentive to my dream ring. I can't wait to go back for my wedding band. Kathy Glen Mills, Pa

Legitimately the easiest and honest transaction I've experienced. I needed a simple sterling silver…read moreslip-on bangle, easy to find right - wrong. Voski Jewelers had what I was looking for and much more, plus the price was on point! I highly recommend this merchant for quality, service and selection.

Every time I have gone into Voskis I am always treated with 100 percent Respect , very…read moreknowledgeable, honest and Fair !

I enjoy visiting this business to browse and shop. There are a variety of coins and assorted…read morehistorical items on display. It's a mini museum with things you can purchase.

Guy who answered the phone extremely rude when I asked a simple question. Proceeded to raise his…read morevoice and tell me he has a store full of people which I highly doubt at noon on a weekday. If he was so busy why answer the phone? Was going to take my flawless gold coin here but went with another business due to the rudeness of the worker. Lost future business! Thanks!