If you want honesty, transparency, and quality care, this is not the place for you. If you want…read moredoctors who stick to their appointment times, this is not the place for you. If you care about the treatment of your family who have procedures done here, this is not the place for you. And specifically, DO NOT work with Dr. Picano. He doesn't deserve his medical license and should not be put in charge of the care of anyone.

Alway a wonderful experience at ECWNY. Dr. Schauss, and the staff always make you feel comfortable…read moreduring procedures, and calm during a somewhat anxious experience. Thank you all.

grossly under-staffed call center...waited 55 minutes after being told i was caller #3!read more

Excellent service. The nurses are very kind and I felt comfortable thru the whole process.read more

I can't say enough about this doctor! wonderful. spends time with you, explains everything in terms…read morewe understand. His staff is so kind and patient and I can't imagine my care in a different doctors hands!

Great doctor but his staff stinks. Last thing is PA told me was there's nothing we could do for you…read moreanymore

I recently had knee surgery here to fix a few things. From the time I arrived until the time I…read moreleft, I felt they acted with a very high quality of care. I never felt nervous or uncomfortable with things happening. With this being my first experience with surgery, I had the usual nervous feeling but I was quickly feeling more comfortable with the bedside manner of all of the staff there. I am a week post op and everything is healing nicely and I feel very confident about the process thanks to the doctors and staff here.

I had cataract surgery with lense implant. The nurses there were so caring and wonderful! They…read moremade me feel so comfortable and at ease. They were very helpful, informative and gentle with my eye drops. The center was very clean and bright.

Everyone in Dr. Diaz-Ordaz's office has been polite, accommodating, and professional. I don't…read morethink I have ever had a doctor take so much one on one time with me at an appointment to ask questions and then set up a plan for testing. I feel crazy describing my list of gastro symptoms, but Dr. Diaz-Ordaz and his staff made me feel listened to. I'm confident that they will help in finding a solution.

Shop around before making appointment. Suffered for three years with short gut syndrome and until…read moreanother doctor stepped in and called a specialist in didn't get any resolve. This was forty one hospital stays and 3 yrs later. Thus, after last hospital discharge I receive letter stating they quit me for failure to maintain clinical patient/ doctor relationship. After being in hospital and missing appointments! Need I mention the PA saw me for each admission while in? Dr Diaz Ordaz, You took an oath to do no harm, and another specialist stepped in to clean up your mess. Where doctor is concerned, I use this term loosely to describe you.

Wasn't happy with the anesthesiologist, she so rude with me, I'm a Mitochondrial Patient and can't…read morehave Propofol and she gave me such a hard time about it I almost got up and walked out. I will be taking this matter a step further!! Need to them in check if we can't have something don't give the patients a hard time about it. Hopefully I won't see her ever again!!!

Great experience from start to finish…read more Well, as "great" as an invasive intestinal probe can be, I suppose. I'm a complete medical wimp with - I'm embarrassed to admit - vasovagal tendencies (needles sometimes make me pass out). Fortunately, EVERYONE here with whom I dealt was competent, compassionate, informative, and exceedingly personable/friendly. From the check-in person to the nurses (Julie, Stephanie, Lindsay) to the anesthesiologist to Dr. Diaz, my procedure was thoroughly bearable. [Did I mention how utterly soft I am when it comes to all things medical?] Five stars! Full marks! Thank you!

Very large medical practice, with many specialists. It's very convenient for patients with…read moreco-morbidities to find all services in one facility. Close to shopping, dining, and government services all in the Southgate Plaza.

No one answers the phone. More than once I have sat on hold over 15 minutes. The major issue is…read morePaula (manager). She seems to deliberately not understand what you are saying to her and denies actual proof of what you are saying. Please believe the negative reviews. I hope the owners listen to the reviews that identify Paula as an ongoing problem at this facility