I went to Mount Sinai because of a workplace injury. I did not enjoy my experience there at all…read more Dr. Elizabeth Rubano was my doctor. She barely spoke to me about my symptoms and after waiting for hours to be seen, shoe didn't even take her time to go over the results of bloodwork and procedure. Thankfully the discharge paperwork had some additional information I was able to use to have a better understanding. I tried to call the following night and the gentleman who picked up was rude and unprofessional. He had an attitude because I asked to speak to the doctor and requested an email or number I could reach her to see if I could request an additional day to recover. By the end of the conversation, he young up on me. This hospital has odd systems, they aren't efficient, bedside manner is not great overall and it's not a very clean facility. From the looks of it, many of the patients there are of minority populations. I wonder if the service there would be more pleasant had the majority been of a different race. Please do better Mount Sinai and Dr. Rubano. I do want to say, there was one nurse (I did not catch her name). She performed my EKG, she was very pleasant and tried her best to help me. Too bad the rest of the staff appeared to care less. I do hope I won't have to come to this hospital again.

My first review was written over 10 years ago. In TEN YEARS NOTHING HAS IMPROVED I was brought here…read moreby ambulance again in November 2024 and They put me in the middle of the emergency room on a stretcher with NO curtain and they pushed me around and banged into me the entire time I was there., It took them FORTY ONE HOURS TO ADMIT ME over a day and a half waiting on a stretcher with an IV Line AND a CATHETER and these people just let me lay there. I was only moved upstairs after I complained loudly to the 'administrator" who was extremely BLIND to what is going on in this ER SHe was BUSY SHowing what looked like INVESTORS around the place looking for donations rather than CARING ABOUT THE PATIENTS While I waited in eternity another man who was there at least 24 hours also in the hall like me-yelled he is LEAVING TAKE OUT MY IV. He started to pull on his arm and then and ONLY THEN did the nurses bother to come over. But they wouldnt let him leave. They refused to tell him who was his doctor, when he would be admitted. He said you better let me LEAVE I will go to ANOTHER HOSPITAL and they again protested. He ALSO dialed 911 and ONLY THEN DID THEY REMOVE THE IV. I complained others were admitted WAY BEFORE ME-and I could not get any answers. AFTER ADMISSION-the "ATTENDING" who was listed on my chart NEVER CAME IN 10 DAYS NOT ONCE The nurses said "we called and called him we never see him" TOTALLY IRRESONSIBLE And gross negligence! NOTHING HAS IMPROVED HERE OH=- and the KITCHEN CHEATED ME out of FOOD at every single meal. I submitted my online form-and about 40% Of what I ordered and they billed my insurance for was MISSING EVERRY TIME I called and complained and they said "WE ARE BUSY and HUNG UP". If you expect PRIVACY and them to ADHERE TO HIPPA FORGET IT! WHY IS IT NO DEMOCRATIC POLOTICIANS EVER IN VESTIGATE EMERGENCY ROOMS - SAME FOR THE NEWS. If you REPORT ABUSE they IGNORE YOU

I was born at this hospital and lived nearby the majority of my life. However, until recently, I…read morehad not been here much. My mother was recently hospitalized here and I had mixed feelings. While she was in ICU some of the staff were great, but once transferred to the regular part of the hospital, I didn't care for one of the doctors. She was rude and condescending, including with one of the nurses. My new primary doctor is here, I started to see her last year. I had no issues with her, but did have issues with the billing department. I believe this place has undergone some nice changes over the years-- just think they have some bad seeds sprinkled throughout this hospital.

ambulatory recovery room was the best. after my hernia surgery they woke me up and made me feel…read morewelcome back to the land of the living. especially Jamie, who treated me with kindness and respect. Being that I'm half Italian, and her being of Italian descent, we kind of got that warm connection of our heritage kicking in right away, which made the recovery process run a lot smoother than normal. Cheers to you, Jamie, hats off to a wonderful sweet girl and an excellent employee of 20 years of service to a great Hospital.

This place runs like a piece of well-oiled machinery!…read more I was having an issue and started off by doing a virtual urgent care appointment. Urgent Care directed me to the ER, because my symptoms were "life-threatening". (*Uuuuugggghhh*) Fine. So I head up the block to NYU Langone. The front desk crew ask for a quick summary of what's up with me. I blurt out my issues. They slap a bracelet on my wrist, hand me some papers and tell me to sit down. Okey dokey. Five minutes later, I'm called by a nurse into Triage. In Triage, I give a longer version of what's up with me, at the moment. They offer me a bed to sit on, and hook me up with "Ms. Joy"; a beautiful Jamaican woman who was the sweetest lady you could ever come across. She gave me an EKG that took about 0.3 seconds, she took my vitals, and then I was led in the back to the ER. I had a seat on a new bed. By this time, I had only been in the building for a maximum of 15 minutes, total. My assigned nurse was waiting for me to confirm all my information. When she finished up, a team of three young doctors shuffled over to me to collect my information, symptoms and history. They left to place their orders for me, I stayed seated and waited it out. About ten minutes later, a phlebotomist stopped by to pull a few vials of blood from me. About 20 minutes later, my phone starts blowing up with notifications; My results are in from the blood they just took from me, and they're posted in the MyChart app! So, I start checking out my results and as any good hypochondriac would do, I start Dr. Googling them. (Spoiler alert: I'm going to live) Next, a lovely young lady scoots a wheelchair over to my bed and asks me to have a seat, as she's planning on driving me over to radiology to X-Ray my chest cavity. Easy Peasy - a total of 10 minutes, tops. When I'm wheeled back to my bed, my assigned nurse rolls a sonogram machine over to me and lets me know what's going on, next. Beep, Bop, Boop - Easy Peasy, yet again. At this time, I'm clockin' in at about two hours. I've had extensive lab work done, radiology work done, and sonography work done. I've had contact with nurses, doctors, CNA's, phlebotomists and sonographer. That's some fluidity! One of the doctors comes by to let me know that my tests were good, I'm good, I'm built like a cockroach and you can't kill me - I'll live forever. She excuses herself to get my discharge papers ready, another nurse stops by to remove the tourniquet from my arm, and that was that; I was ready to roll. I've been dealt a crummy 'Health Card' - I've spent A LOT of time in Emergency Rooms and Hospitals. The care I received at NYU Langone within those two hours would have taken approximately 6 hours in another hospital, EASY. I *dread* going to ER's because I despise the waiting! They made the waiting so minimal, and so easy to endure - It wasn't that bad! I really liked how they handled everything. Handling my care, ordering my tests, scooting me to radiology and back, the sonographer's professionalism; It was all immaculate. Wonderful experience. Top notch.

nyu Brooklyn missed August 2025, after 2 ER visits. 2 weeks apart- a completely fractured L1 -T12…read more there were bone fraftire fragments propelled into my spinal cord. nyu Brooklyn missed this twice. I underwent two spinal surgeries IN ONE WEEK at Mount Sinai aWEEK LATER. never let me leave. Mount Sinai ER and neurosurgery came actually running. I am a physician. NYU Langone diagnoses "constipation" which does happen when your spine is broken. This is beyond negligence

There are not enough staff to accommodate patients. It's such a pity because the doctors are really…read moregood but they stretch themselves too thin over the workload. However, the receptionists are rude and never answer the phones. (Beware of the Russian lady.) My doctor was supposed to send in a prescription for a medication to my pharmacy and they never did and it's been 2 weeks. I've been calling for days now and there's no answer, just voicemail. Wth this is a hospital not a small private clinic, hire more people or don't accept so many patients at this small office

My preemie daughter had an appointment about two weeks ago and her medications were never sent to…read moreher pharmacy. We called 10 times per day and left messages NO ANSWER. She also had an episode where she turned blue and no answer. We went in person they nonchalantly promised to send the medication and it will be ready.....A day after and guess what NOTHING!!!!!

The weight scale is wrong. son weight 160+ scale say 130. everything else fine i like this placeread more

I went in there with full blown flu and in 2 hours I had my chest xray, IV and everything done…read more Nice and straightforward service, care and experience.

Please do not take your elderly parent to this hospital. My mom was rushed to the hospital by…read moreambulance. When she got there she was told that she need to do an x-ray. After giving her medication and she was feeling drowsy she agreed to do it. When she came out of the x-ray and was later returned to her room. She realized that someone stole her jewelry. We asked the nurses (our hero's yea ok) if they saw her things. NOBODY could tell us what happened to it. We praised them during COVID-19 because we believe in our hearts that they will help to take care of us. I guess they don't make enough money because they steal from the elderly. I think that Maimonides Medical Center has reached a new low.

This place deserves zero stars for the ridiculous wait times and the careless interest of the…read moreemployees. They move you from waiting 4 hours on a typical weekday afternoon to a waiting room past the doors. When they call you, you think the waiting is over, but they simply shift patients around from place to place. Ridiculous.

I was treated I had to have afusion treatmen because of my overall health. I went to the l…read moreemergency room. The asked me someWuestions which helped them Tim him

Quickity-quick-quick-quick one: I came in for a follow up CT…read morescan of my chest & abdomen. I entered the building, followed the sign titled "RADIOLOGY" and made a right. No one was on line, so I headed to the front desk and checked in with a lovely lady behind the counter. We confirmed all my information within 30 seconds, and I had a seat in the waiting area. I didn't even get a chance to take my coat off, and I heard my name called by a Radiology Tech. Scooped up my phone and wallet and followed the tech down the hallway. The CT scan was "open". The tech directed me on where to have a seat, place my head and direct my feet and she walked away. Less than three seconds later, a Radiologist came in to run through the directions on listening to the machine prompts. He elevated my "plank", and then he headed out. Breathe in and hold. Breathe regularly. Breathe in and hold. Breathe regularly. Breathe in and hold. Breathe regularly. (90 seconds, max.) My plank started to lower and the Radiologist reentered the room. We thanked each other, I scooped up my coat, phone and wallet and headed out. From check in to exit, the entire experience didn't exceed 5 minutes, and I'm being 100% honest. Five Stars - If I lived closer, I'd use this Radiology office for *all* my imaging.

Care quality depends if you can into see your Dr, or if they return your call…read more Very difficult to get appointments or get Dr to respond to messages.

We visited New York Community Hospital (NYCH), now also known as Maimonides Midwood Community…read moreHospital, for a couple of days to visit an elderly relative who had fallen in the street. The facility felt dated -- the hospital is 95 years old, with black-and-white pictures from the previous century adorning the hallways. However, most of the staff were great, including the security guards, the Progressive Care Unit (PCU) staff, and our social worker. We were lucky that the hospital had a social worker who spoke Chinese (Cantonese). She was instrumental in helping our relative move forward to the next stage of care. One minor issue was that there were belongings from previous patients in the room lockers. We ended up with our relative's and some of someone else's stuff when my relative was discharged from the hospital. That said, the hospital does label belongings -- staff gave us a plastic box labeled with our relative's information when we brought in a pair of dentures. Other: - The hospital has complimentary Wi-Fi, but it is not VPN-friendly. - Street parking only. Tip: - Consider adding an Apple AirTag or similar device to your elderly relative's Everyday Carry (EDC), which might help you find them if they go missing.

This was my second stay at mo My mymondos hospital…read more It' was better than the first stay' The staff was good and the doctors too'