I went there yesterday for surgery . Staff was wonderful. They explained everything extensively. I…read morewas given the tools for my care at home. I am in no pain today

No care given at all. Denial of any care given by the dr or nurse, which led to prolonged low…read morequality of life.

This is an update to my earlier review of the Brooklyn's hospital ER -- which was a nightmare…read more My sister was admitted to the hospital here -- the Fifth (5) floor -- after spending 30 hours in the ER. She is dying. The care she has received since being admitted has been exceptional. Kind, caring, compassionate and competent. Everyone on the floor has gone out of their way to make sure that my sister is clean and comfortable. They have turned her so she does not get bed sores, changed her when she has wet herself, and gone the extra mile to make sure that her family members are welcome and comfortable. I cannot thank them enough for their kindness and compassion during this very difficult time.

Does anyone still use Yelp?? No matter. Here I go anyway…read more While navigating healthcare in the United States of America generally is, and probably always will be, an absolute nightmare, all of the personnel and staff I've dealt with (with only a few exceptions) at NYP Brooklyn Methodist have been outstanding. I became a patient in the Advanced Maternal Fetal Medicine department after my pregnancy became complicated, and every doctor I met with exerted an impressive level of care, patience, and compassion as we navigated a very frightening and emotional experience. Our baby was ultimately delivered early but totally healthy- and all staff in the labor & delivery unit and mother / baby unit were also wonderful. We now have follow-up appointments regularly with pediatric speech and OT. Not only are the therapists extremely kind and wonderful to work with, they are helpful with scheduling appointments, insurance navigation, and referrals. The quality of human beings working at NYP is exceptional, and I only hope they are granted the compensation, the support, and a work environment that allows them to continue doing excellent work for their patients and community.

I had bunion surgery on October 1st at Interfaith. The facility was clean but could do with some…read moreupdate of the building. All members of staff were polite, kind and treated me respectfully. Every step of the surgical journey I was told what was going to be done or what to expect. My doctor/Poditrist Dr Miranda, did the surgery, he has a good "bed side manner" does not talk at you or down to you. He always explains everything then give room for questions. I would recommend Dr Miranda for any Poditry problem. I was a little leary of Interfaith Hospital, having the surgery there after reading the reviews, but I've had a very pleasant procedure there. Thank you, Dr Tyler Miranda, thank you Interfaith Hospital.

normally don't write long reviews, but after my experience at this hospital, I feel like I need to…read more I came to the emergency room because I was experiencing significant stomach/pelvic and back pain and genuinely did not feel like something was right with my body. I understand that emergency rooms can get busy and that patients are seen based on how serious their condition is, so I came prepared to wait. However, there is a difference between a reasonable ER wait and spending practically the entire day in the hospital with very little communication about what is happening. I arrived in the morning and went through multiple tests, including an ultrasound. I was eventually told that the ultrasound showed two decent-sized fibroids. After the testing was completed and results were available, I continued sitting there for HOURS waiting for someone to come speak to me about my results and what the next steps were. The most frustrating part was the lack of communication. If there is a delay, simply COMMUNICATE WITH YOUR PATIENTS. Tell us, "The doctor is backed up," "We are waiting for another result," or "You should be seen within approximately this amount of time." Instead, I was left sitting there uncomfortable, hungry, frustrated, and wondering what exactly I was still waiting for. At one point, I was told they didn't even have discharge information for me yet. How am I sitting here for hours after testing and still unable to get a clear explanation of my results or whether I am being discharged? I came here because I was in PAIN and concerned about my health. Patients should not have to repeatedly ask staff what is going on just to receive basic information about their own care. I was also extremely hungry after being there for so long. I was eventually given a sandwich, which I appreciated, but after spending practically the whole day there, the entire experience was exhausting. I was physically uncomfortable from sitting/lying there for so many hours on top of already being in pain. I want to be clear that my biggest complaint is not simply that I had to wait. I understand that this is an emergency room and emergencies happen. My problem is the LENGTH of the wait combined with the poor communication. When someone has been in the hospital since the morning, has completed their testing, and their results are available, someone should be updating that patient instead of leaving them sitting there wondering what is happening. If your department is overwhelmed or understaffed, I understand that individual nurses and doctors can only do so much. But the hospital needs a better system for keeping patients informed. A simple update can make a huge difference, especially when someone is already scared, in pain, hungry, and exhausted. I came here looking for medical care and answers. Instead, a large part of my day was spent waiting without knowing what I was waiting for. This experience reminded me exactly why I normally avoid coming to this hospital. I hope management takes complaints like this seriously because patients deserve timely communication, compassion, and basic updates about their care--even when the emergency room is busy.

Dr. Susan Smith Nursing and Rehabilitation Center is the best kept secret in Brooklyn... you…read morereceive quality services, my cousin was there for short term rehab and he did well returning back to the community .

During the last fourteen years, I have referred many patients to NYC Health + Hospitals/ McKinney…read morewhich includes my sister, mother, three cousins, my adopted mothers and at least seven friends to this facility. As stated in a previous review, no facility is is perfect, however, McKinney is very close. The service provided to each individual has been exemplary. If I have an issue and it is reported to the CNO, it is resolved timely, efficiently and with compassion. The Nursing Staff understands the mission and functions of their duties as it relates to the residents. I will continue to recommend NYC Health +Hospitals/McKinney to all who inquire.

I unfortunately come here a lot with my son and I always feel comfortable and confident he'll walk…read moreout better than he came in!

waited for 9 hours only to be seen by a virtual psychiatric nurse. nurses repeatedly asked…read moreintrusive, condescending, and rude questions. one of them kept pushing me to believe in "jesus and the bible" despite me telling her i was uncomfortable and didn't want to talk about it. after seeing the psychiatrist, i was prescribed medications and told i would be discharged. i waited another 3 hours and left without medications. it's now the next day and i've been on the phone (keep being disconnected) trying to get the medications i was prescribed over 24 hours ago. i don't get any copy or report from the psychiatrist and was given the vague advice "probably try to see a therapist". uhhh... yeah. ended the excrutiating day exactly where i started, if not more distressed.

I went here on a Friday night, obviously the worst time to go, and I was there for 15 hours. But it…read morewasn't that bad. Yes of course because it was a Friday night there were a couple crazy screaming people who were given sedation at some point so everyone got some peace. Miss Ross is wonderful, very professional and thorough. She has a pretty straight forward personality, not into chit chat, but she gets the job done! I knew if I asked miss Ross for anything, it was coming. Dr Michelle was fantastic. Funny, sweet, and knowledgeable. Took time explaining everything to me and answering my 1 million questions But the real star of this visit was Sergio, who was doing x-rays. I was in too much pain to really pay attention but I think he used to run the ortho clinic and now he does x-rays? Like he used to be a surgeon maybe? I was in crisis ok I don't have GREAT recall. Either way he kept me cracking up, loved trading jokes with him, love how comfortable he made the process of x-raying a broken ankle, and I'm trying to see if I can move my orthopedic appointment to Kings County because of him. I wish he could be my doctor, my dentist, my therapist, my uncle, my wedding officiant, etc. such a sweet and super smart guy. Although I never hope to end up in the ER again, I hope I run into sergio again maybe like at the park lol

Many many years ago I visited this hospital and left so angry, frustrated and sad. Reception made…read moreme feel like I was something under their shoe they needed to get rid of it. About two years ago I had an emergency and revisited. I was terrified of what to expect. Let me tell you, THINGS HAVE CHANGED! FOR THE BETTER! MUCH BETTER! Everything including wait time, was like chalk and cheese! So different. I've been attending this hospital somewhat regularly as this is also now my primary care clinic. Dr. S. Nainan my PCP is a wonderful Doctor. Even if it's via a zoom call, my concerns are immediately addressed. I feel heard. I feel respected. I am properly cared for. From reception to attendants, security, technicians, office staff, and medical team, they ALL care for me so well! Special mention MUST BE MADE of E. Mantel. That lady goes above and beyond ALWAYS! Words cannot express my appreciation for the entire team at Orthopedics. On another note I used to run from needles. I used to be deathly afraid of them. Now, now having my blood taken by the lab at KCH and getting vaccinated is all a breeze. A BREEZE I TELL YOU! I look forward to the needles because the Nurses are professional and I don't feel a thing! One time when I was sick and frustrated (you know how it goes when you're under the weather and grumpy), the Nurse treated me so lovingly I felt as if I was in my mummy's arms. I started to cry. Tears of release and gratitude for the care I received. I'll continue to share about my experiences here because they need to be recognized for their outstanding service to our community. An important thing to consider is this is also (for want of a better phrase) a "One Stop Shop". Whether it's an emergency, or blood work, medication, finance, MRI, x-rays, scan-all types, gynecology, Dexa scan, dental anything to do with your health and to avoid you having to trek all over the city just to complete a visit is available here. Thank you NYC Health + Hospital -Kings County! THANK YOU SO MUCH! The End.

Great Covid PCR test visit w/ RN Marie Mounier, who was skillfully calming in untangling a…read morebureaucratic catch-22 that would've risked delaying a procedure. And of course the facility is gorgeous, as it should be for the zoning variances that allowed the hospital to raze so many brownstones to metastasize across the street.

Excellent caring compassionate professional attentive professional Customer/Patient services…read moreprovided by all including Arnold at front desk, Nurse Joy, Technologist Ms Alex & Wendy Environmental/Housekeeping as well as ground floor staff when I checked in at CCH Center for Community Health NY Presbyterian Brooklyn Hospital at 515 E6 th Street, Prospect Park, Brooklyn, NY. I really appreciate the reminder call before the appt & the instructions regarding restrictions. Grateful to all staff!!!

I've taken the COVID-19 PCR test at different test sites around the city a few times now and am all…read moretoo familiar with the anxious feeling that comes between the time you take the test and when you get your results. I've been lucky to have been clued into sites that have a turnaround time of just 2 days so I haven't waited too long but I know of many folks who have waited as long as 14 days for theirs. I took a rapid PCR test here at this Crown Heights site and got my results back in a mere 2 hours. Everything about this process, from booking my appointment to entering the site, to getting my results back via online portal were incredibly straightforward and efficient, and I'd recommend anyone visit nyc.gov's rapid testing site page to find your nearest location if you need to get tested. 1218 Prospect Place is also the address for the Department of Health and Mental Hygiene but has now set up a special covid testing site. Once you're in the building you're asked to write your name and time of visit on a sheet of paper, and then you're walked over to a small room where they'll ask for your information, and some general questions like if you have any symptoms and if you've traveled internationally in the last week. I didn't love being in a small unventilated room with other people but they moved people in and out of that room relatively quickly. I was then walked into the room where I got tested, and I was swabbed and out of that room in just a couple of minutes. The process of getting tested at Bellevue Hospital was somewhat less nerve wracking since the hospital lobby where you wait in line is expansive with soaring high ceilings (we're talking 50-70 feet high) and the test itself takes place in an outdoor tent. Still the lines at Bellevue can be long and while getting tested there is usually about a 1 hour process, getting tested at this Crown Heights site was actually in total only a 15 minute process. It's also amazing that they can return results in hours because they're a small center and they have their own lab. I was emailed about my (negative!) results and I checked them via an online portal. Many thanks to the staff at this testing site for making this process as quick and painless as possible.

I usually come here for my yearly check-ups. They usually always have a friendly staff, today…read morethere's apparently a whole new staff. No one is jovial or seem to be that friendly. Hopefully the old staff is back when I come for my next checkup.

I am giving Brookdale's Emergency Department two stars, and that feels generous. My mother arrived…read moreshort of breath and in a wheelchair, yet there appeared to be no meaningful initial triage at the entrance. We first had to wait in line, and I ultimately had to approach staff, nearly in tears, asking that someone assess her breathing. When we finally reached triage, the response I received was essentially, "Your mother just has to wait." The interaction felt dismissive and lacked the compassion one expects when bringing an elderly, medically complex patient to an emergency department. The physical environment made matters worse. The waiting/triage area was crowded, difficult to navigate with a larger wheelchair, outdated, and visibly unclean. The bathrooms were particularly concerning and lacked basic supplies. Thankfully, our experience changed dramatically once my mother reached the back treatment area. We encountered clinicians who were engaged, compassionate, attentive, and seemed genuinely invested in her care. I am grateful to them. Brookdale desperately needs to reevaluate the front-end emergency department experience--particularly arrival, triage, cleanliness, accessibility, communication, and compassionate care. Patients and frightened families should feel that care begins when they walk through the door, not hours later when they finally reach the treatment area.

Being admitted here you are GUARANTEED to be disrespected by the nurses, doctors and whoever else…read morein between. They closed the good hospitals and kept the 1 for WHAT?

I like how clean the hospital is, I've had no issues with the staff since seeing my therapist and…read morepsychiatrists whom have been amazing so far. Dr Stephanie Pottinger knows what she's doing and has been very supportive. Natalia is a really good social worker and has been tentative when it came to my mental health. The only thing is that the place can feel like a maze at times.

Stay away from this hospital. I came to this hospital for the first time in August 2020 and they…read moremistreated me and a group of nurses and hospital staff bullied and ganged up on me and went physical. Like all the other reviews, this hospital is one of the worst. Also random stuff happened to me during my stay like a priest who wanted to pray with me, which is absurd. I tried to dismiss him and he wouldn't listen. Then another nurse who called herself nurse Lee kneed my neck and beat me up, leaving me with lots of bruises all over my body. The beatings led to a bloodbath with some nurses scratched and bleeding and my iPhone was drenched in blood. It was horrible. They also gave me peaches in every meal with a post it saying I'm allergic to peaches. How dare they. Also they took me to the radiology room and I was knocked out unconscious and was put out. I woke up to myself on the CAT scan machine which they did not let me know what they were doing to me. I felt like I was in a coma. Also I don't know what IV fluid injections they inject in me because I did not feel well afterwards. Now I'm traumatized to go to any hospital. I cannot believe this is how professional this hospital can be.