Terrific staff, offering the highest quality of care. I wouldn't go anywhere else! Everyone is extremely caring.

I've been here (ER) twice with my husband. Both times, the experience with security left me in tears. As a side note, this will read like I'm fresh off the incidents, but they were so egregious that this is weeks later from the most recent visit and I'm still upset. The first time I ran in ahead of my husband asking for a wheelchair bc he couldn't walk any further and was just outside of the hospital entrance vomiting. The security team, all of them, stared at me blankly until one said, "well, why would you leave him all by himself?" and they all just continued to sit unresponsive. I assumed someone would offer a wheelchair so I could go back out to get him. No. Not even the triage team was concerned enough to acknowledge me even though he ended up being admitted for emergency surgery. I understand they see a lot of crazy things, but I'm standing there saying IDK what to do my husband can't walk he's right outside and blank stares is just not what I expected. I ended up going back outside and practically dragged him in. Honestly, maybe I am mistaken, but If I called 911 for an ambulance, wouldn't they get him in to thehospital? But if I'm actually at the hospital, at the front door, they can't give me a wheelchair? The second time, I rushed him to the ER and was not asked to provide ID when we first went back. This will be important in a moment but first, I exited the ER to go back to triage after no one had come to us after an hour even though we were expedited through triage and come to find out that they were actually looking for us but no one knew where he had been placed. All the while he was in agony (and again needed emergency surgery). Now, back to the ID issue. I tried to walk back into the ER after getting that info from the triage nurse and security stopped me for not having a pass. I do love that, security is very important and often overlooked (as it was when I was let back an hour before without a pass). I was told to get a pass which I happily went to do. But when I was asked for my ID I told them that I just came from the ER with my husband and that my purse with ID was back with him. I was then told I could not be permitted in. The triage nurse who was helping me previously stepped in to let security know that I was just back there and he could confirm my husband was in fact in the ER and that he checked him in. The security officer told me that that was not his problem and that he wasn't getting into trouble over me. I was so shocked and the nurse, made a "you're on your own/yikes" face backed away. I was VERY polite as one must be when dealing with an unreasonable person holding the power and asked how I could get back to my husband without my ID, like being escorted back to my husband. Surely people arrive to the EMERGENCY room without with IDs all the time. I was not just told no, but I was scolded for not carrying it with me and then lectured on how I am not supposed to go anywhere without my ID. (Really?) This went one for an comfortable amount of time while I'm silently nodding in agreement and holding back tears just wanting to get back to my husband who was suffering all alone. When he finished I said, okay, what do you reccommend I do? and the tears just started falling. This man says to me "AND NOW YOU'RE LAUGHING? This isn't funny. This is serious. I'm not getting into trouble over you!" Then he let me in without ever even asking my name or the person I was visiting (doesn't that defeat the purpose of the pass? He can't even follow up). But how can a person, so unable to tell the difference between laughter and a sobbing woman even function in life let alone hold a position of power? There were several other issues, including not one of my four phone calls (over 4 days) being returned because I had a question about one of the medications prescribed after his first surgery, but I will let this review be focused on the security team which will prevent us from returning to this location. read more

3-Star Review - NYU Hospital Brooklyn, NY Post-surgical procedure, my father-in-law was bleeding from his IV line. When we brought it to the nurse's attention, she reacted immediately, which we appreciated. However, she did so without wearing gloves, getting blood on her hands. This does not inspire confidence in the hospital's safety protocols. read more

NYU Langone Hospital - Hospitals Near Me - Brooklyn, New York

This place runs like a piece of well-oiled machinery! I was having an issue and started off by doing a virtual urgent care appointment. Urgent Care directed me to the ER, because my symptoms were "life-threatening". (*Uuuuugggghhh*) Fine. So I head up the block to NYU Langone. The front desk crew ask for a quick summary of what's up with me. I blurt out my issues. They slap a bracelet on my wrist, hand me some papers and tell me to sit down. Okey dokey. Five minutes later, I'm called by a nurse into Triage. In Triage, I give a longer version of what's up with me, at the moment. They offer me a bed to sit on, and hook me up with "Ms. Joy"; a beautiful Jamaican woman who was the sweetest lady you could ever come across. She gave me an EKG that took about 0.3 seconds, she took my vitals, and then I was led in the back to the ER. I had a seat on a new bed. By this time, I had only been in the building for a maximum of 15 minutes, total. My assigned nurse was waiting for me to confirm all my information. When she finished up, a team of three young doctors shuffled over to me to collect my information, symptoms and history. They left to place their orders for me, I stayed seated and waited it out. About ten minutes later, a phlebotomist stopped by to pull a few vials of blood from me. About 20 minutes later, my phone starts blowing up with notifications; My results are in from the blood they just took from me, and they're posted in the MyChart app! So, I start checking out my results and as any good hypochondriac would do, I start Dr. Googling them. (Spoiler alert: I'm going to live) Next, a lovely young lady scoots a wheelchair over to my bed and asks me to have a seat, as she's planning on driving me over to radiology to X-Ray my chest cavity. Easy Peasy - a total of 10 minutes, tops. When I'm wheeled back to my bed, my assigned nurse rolls a sonogram machine over to me and lets me know what's going on, next. Beep, Bop, Boop - Easy Peasy, yet again. At this time, I'm clockin' in at about two hours. I've had extensive lab work done, radiology work done, and sonography work done. I've had contact with nurses, doctors, CNA's, phlebotomists and sonographer. That's some fluidity! One of the doctors comes by to let me know that my tests were good, I'm good, I'm built like a cockroach and you can't kill me - I'll live forever. She excuses herself to get my discharge papers ready, another nurse stops by to remove the tourniquet from my arm, and that was that; I was ready to roll. I've been dealt a crummy 'Health Card' - I've spent A LOT of time in Emergency Rooms and Hospitals. The care I received at NYU Langone within those two hours would have taken approximately 6 hours in another hospital, EASY. I *dread* going to ER's because I despise the waiting! They made the waiting so minimal, and so easy to endure - It wasn't that bad! I really liked how they handled everything. Handling my care, ordering my tests, scooting me to radiology and back, the sonographer's professionalism; It was all immaculate. Wonderful experience. Top notch. read more

NYU Langone Hospital - Hospitals Near Me - Brooklyn, New York

Accompanied a relative to this hospital for a procedure. Dropping off at the entrance was a bit confusing due to the street construction at the front of the entrance but there were people and signage there to show you the way. Garage parking is located across the hospital entrance. Valet service was required for visitors parking at the garage; all day only for $8.50. Once inside, going thru checking-in and prepping was fast and easy. Visitors were given a numbered reference card to check on patients from a televised status board. They also send patients updates via texts so visitors can go anywhere freely. Office staff, aids, nurses and doctors were all very friendly, professional and accommodating. Overall a very relaxing atmosphere and pleasant experience for the patient. Definitely a better location choice for Brooklynites than going to the Manhattan hospital site. read more

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I had to bring my son to the ER because we thought he had a concussion. It turns out it was just strep throat. Our experience in the hospital was great, but afterwards we were charged thousands of dollars for the throat culture and, after insurance, we were on the hook for $775. I called and was told a 20% discount would be available, but this discount was never given to me, and I called over and over again over a period of several months. The billing people never even called me back! I'm really shocked by how truly awful the billing department has been, and how incredibly expensive the short visit turned out to be. read more

nyu Brooklyn missed August 2025, after 2 ER visits. 2 weeks apart- a completely fractured L1 -T12. there were bone fraftire fragments propelled into my spinal cord. nyu Brooklyn missed this twice. I underwent two spinal surgeries IN ONE WEEK at Mount Sinai aWEEK LATER. never let me leave. Mount Sinai ER and neurosurgery came actually running. I am a physician. NYU Langone diagnoses "constipation" which does happen when your spine is broken. This is beyond negligence read more

This hospital is no doubt the best hospital I have ever been to by far the from the custodians health aids *nurses* are awesome very professional great attitudes not to mention the food never had better hospital food plenty of a selection well cooked very tasty the roasted chicken leg is by the best of the menu lots of meat and spices ***** read more

I went for dog and I left in more pain then I entered. I think they have too many NEW doctors that are not being watched. What the doctor did to me, did not make any sense. The stuff is nice, they were helpful. The hospital it self was very clean. It is VERY cold inside tho. It did not take long either, though I be there all day. I say 3 hours I was in and out. Parking sucks but that any hospital. read more

They refuse to treat on duty police officers who are injured in the performance of their duty. Overzealous square badge security guards and nurses and doctors who place their politics above their Hippocratic oath. Disgraceful! read more

This is for those who are here for labor and delivery, as well as private room stay after the birth of your child. Please keep in mind that your friends and family will not be able to effectively celebrate this amazing milestone with you, for the staff here implemented a rule to limit only two visitors allowed. Despite my wife giving birth to my child, me being their father actually counts as one of the visitors, which in essence means you're only allowed to bring ONE visitor. Since my wife is obviously bed bound after giving birth, only I was able to bring our visitor up to our room, which is located on the labor and delivery floor with various sections and can be extremely confusing to people who has never been here and people who don't speak great English. The hospital and staff claims that the two visitors rule is to prevent the spread of Covid, which would be understandable if the staff actually took preventative measures to curb the spread of Covid. As you can see in the pictures, the checkin staff and the security guards all do not wear a mask when interacting with potentially vulnerable people seeking sensitive care at NYU Langone...as a result, our friends and family had to take turns going in one at a time, which prevented families and couples from sharing in this amazing new experience together with their loved ones... I really thought NYU Langone stood for excellence and optimizing patient care and enhancing the quality of life of its patients, but this experience had shown me how rigid, insensitive, and lack of empathy the staff are. They don't care about protecting patients from Covid, nor do they care about keeping families together; if their policy dictates it, their staff would relentlessly and cruelly split families apart.. Below are pictures showing just how contradictory their rules are and how their own staff don't even care to protect the vulnerable. read more

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I'm very nervous now whenever I go to a hospital but when I went to NYU Langone back in March 2023, I was comfortable and trusted them a lot for delivering my baby. It was that morning when I started to feel weird painful sensations and cramps that I've never felt before. So I Uber my way to the hospital immediately from the street because I couldn't walk anymore. Contractions were killing me!!!! When I arrived, I was miraculously placed in a wheelchair and was brought to the maternity district where I was placed on one of the beds with the rest of the mothers. I had to use the restroom and was freaking out that I was slightly bleeding and was panicking that something was wrong. I went back to the bed and they measured my vagina to 4 cms dilated! They said I have to immediately deliver the baby now whether I like it or not. They couldn't wait anymore. I was waiting for my sister but she didn't even come so I had to deliver it by myself. My parents agreed to be there after the baby came out so I was immediately put on epidural and the needles were not that painful. They were very easy and gentle with me the whole time I was in the room. They announced the whole staff and people presented in the room before the procedure. They made sure was comfortable and if I didn't to press this balloon if I panic or experience trouble. The doctor immediately began the procedure after the epidural went into effect. I didn't feel any pain and just tugging and pressure. I was kind of going out in my head and had nausea but I held it in. I saw my BP going down and wanted to get knocked out unconscious but thankfully I was taking deep breaths to get my conscious and luckily the procedure didn't take long and my daughter came out. I was so happy and they stitched me up pretty fast. There was no fuss after the baby came out. I stayed in the hospital a few days afterwards in a shared room with another mother. They were very quiet so that was good. My baby was by my side the whole time because they allowed that and I was given infant formulas and diapers. The attending nurses were also nice and helped me wrap the baby, feed and change the baby. There was a lot of turnover nurses though and in the end before I checked out, they surprise me with a lot of gifts and it was very sweet of them to provide extra diapers to bring home. So generous of them. I will recommend them to anyone who wants to deliver their baby here. There was also free food from the fridge in their mini pantry for grabs. Very quiet hospital in the maternity ward. read more

Firstly I would like to express my sincere gratitude on the doctors at this vicinity for keeping me alive during my experience at the L&D department in NYU brooklyn location. Now to go on to my experience. I do not like the fact that you have a obgyn your entire experience in NYU and then when you give birth you have about 5 different doctors from once you step it and you don't see your obgyn not once. I was recommended from my obgyn to go into the hospital immediately for hypertension which later got diagnosed as preeclampsia. When arriving to the hospital I was admitted and in labor for almost two days before giving birth. Knowing I had preeclampsia they decided to see if I can push instead of giving me a C-section right awa. I made it to 8 centimeters with no more dilatations occurring for hours before a c section was decided before agreeing to the c section I asked for the risks and hemorrhaging and they told me no and nothing. I got the c section then afterwards almost bled out immediately. This Resulted to going back into surgery and had to get two blood transfusions. It was a horrible experience. I called my doctor after I recovered a little 3 days later just to have the nurse say " once your in the hospital with those doctors theres nothing really your original obgyn can say or do please consult with them" that was a huge slap in my face I went to the hospital with intentions that my obgyn was there to guide me but she left me with a whole bunch of new doctors leaving me to have to make quick decisions and not quite understanding whats going on. After my 1 week stay I finally was able to leave not once did my doctor come and see me or call to check up on my and I honestly almost died after giving birth it was a traumatic experience and I just would of liked a little more guidance and support from my care team that was helping me through my pregnancy read more

The vaccinations for the Covid-19 pandemic are becoming more and more available in locations around the country. This week, I was informed that past medical history allowed me to receive the vaccine and I was able to get this shot at the nearby NYU Langone facility. This used to be called Lutheran Medical Center but its changed over the last few years. I arranged the appointment via their app in MyChart and it was seamless in terms of obtaining the appointment and heading to the location. On arrival, I was stopped by the desk who took my temperature and told me where to proceed. The service desk has a number of kiosks for patients to check in and after a five minute wait I was sitting in a small queue to be vaccinated. After answering a few questions from the facilitator of the vaccine, I was given the shot and a card that shows me as having it done and reminding me when to return for the second dose. They had the Pfizer vaccine and while many reported sore arms I can say that I felt no pain or even any after effects later on in the day. Everyone is different. After the shot they advise you wait fifteen to twenty minutes and since there was Wifi I didn't mind this at all. I found the whole process to be quick, easy and stress free. An important aspect during this very precarious time when everyone is on edge. It's been said that any vaccine you can get is better than no vaccine so if you can secure an appointment anywhere get that done. I didn't mind needing to come back for an additional shot in three weeks. I'd rather be healthy and closer to returning to some kind of normal life. Please be aware that masks are required to enter the facility but I guess you assumed that already. Keep safe out there. read more

NYU Langone Hospital - The arrival point for the Covid-19 vaccination. Today was Pfizer dose 1. - Hospitals Near Me - Brooklyn, New York

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Terrible experience in the Emergency Room 4pm-130am. Severely understaffed. A lot of students and new employees. The vibe felt really inexperience. Watched someone code in the hallway. Patients scattered all over covering every wall. No sense of urgency. They gave me an urgent referral for my headache.. and the soonest is April 2026. How does that make any sense? read more

What I like is how you were helped from the door. Security was on point and helpful ( little man with a big energy). From the people coming and going I see it's a busy place. I've been here years ago for a procedure but was back because my grandson was being born here. Bathroom was clean lol. I'll visit again if I need to. read more

NYU Langone Hospital - Me - Hospitals Near Me - Brooklyn, New York

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A few years ago I was transported from the NYU Cobble Hill ER to NYU Langone Hospital, Brooklyn by ambulance for pneumonia. I was hospitalized for seven days. When I was dismissed I felt like I was leaving a large community of old friends. The Cobble Hill ER gave me a choice of NYU Langone Brooklyn or Manhattan, where my Grandson was born. I knew nothing about the Brooklyn hospital except that it would be an easier trip from my son's office in Lower Manhattan & closer to their home in Brooklyn. And I certainly wanted visitors. The hospital, formerly Lutheran, is a large older hospital with shared rooms. But that wasn't a problem. In fact it made me happy to nurture my last roommate through some of her health care fears. The staff was awesome! I can't say enough good things about the entirety, from the doctors to the attendants who took me to radiology. NYU Langone is a teaching hospital. So I had 3 specialty teams treating me and trying to discover the root cause of my months long bout with pneumonia. From the specialists, to the residents, to the interns, to the medical students, I received excellent care, The Specialty Teams coordinated, getting together to discuss my case. They performed an enormous amount of testing in addition to treatments. When the specialty teams would visit, they would discuss their findings with me and answer all my questions. I really felt I was in excellent hands. The good and friendly care also came from the nurses, nursing technicians, food service workers, lab technicians, breathing specialists, swallow specialists, orderlies and housekeeping staff. Have I forgotten anyone? Many would hang out in my room. It doesn't have to be miserable being in the hospital, even if you're really sick like I was. It can be fun. It was fun pretending my hospital bed was traveling down the BQE as we rushed down the halls to radiology. I have to admit that it was my idea, but the attendants loved it. It was fun when the Pulmonary Specialist took a picture of my iPhone because I had over 60,000 unread emails. It was fun making someone smile who seemed to have not smiled in a very long time. And they were so attentive. I've been in a Hampton Roads hospital in terrible pain in the middle of the night while the nursing staff ignored my continual buzzing for help. Not so at NYU Langone Brooklyn. Even though I was very close to the nursing desk, I could sleep. As much as they let you sleep in a hospital..... :) When I was dismissed many staff came to give me a goodbye hug. It felt like leaving a group of friends. The hospital scheduled follow up appointments with NYU doctors. They called to check on me afterwards. I was also given a nurse number that I could call. The NYU Langone Smart Phone App is fabulous. I can still see all the results of my testing, both in the hospital and the Cobble Hill ER. The CatScan reports were extremely detailed. And....there's a link on the radiology tests to see the actual pictures. So I can share those with local doctors. It's amazing. NYU Brooklyn is located in the Sunset Park neighborhood in the southeast of Brooklyn, near the water. The Medical Complex takes up the block between 1st & 2nd Avenues. It's easy to reach by car and has a parking deck. The hospital is part of a Medical Complex that included other facilities, including a Health Center. I would not hesitate to return to this hospital. I was extremely pleased with my care. read more

If I could give this hospital no stars I would. Do not come here. Go to the Manhattan NYU hospital instead. A family member had an 8 hour surgery. He was supposed to get a bed but was told there were no rooms available. He was left in the PACU all night where the nurses were the absolute worse. In the PACU the nurses are supposed to be closely monitoring their patients. They did not come over to check my family member for hours at a time. They were also very rude and unprofessional. The hospital needs to train their nurses better. It seems that they just see it as a job and do not care for the well being of the patients. My family member had a hard surgery. They should have been making him feel as comfortable and safe as they could but they didn't. My family felt so unsafe and uncomfortable there that he wanted to leave during the night. They even denied my mom from staying with him when he was clearly nervous and scared and just wanted family with him. The PACU nurses had no sympathy and just added more stress to an already stressful time. Do not come here. read more

I'm surprised NYU puts its name behind this hospital. I was sent here by ambulance from the NYU stand-alone ER in cobble hill, for a severe case of pneumonia. NYU in Manhattan was at capacity and they sent me here. I'm not sure I would have even had to stay more than one night except that the doctor I saw first thing the next morning said "I see here thathey were supposed to draw blood last night but they didn't so you have to stay another night." The only reason I gave it two stars is because the nurses were kind and helpful. God bless RNs!!! They are heroic. -brown water running in sinks and toilets -food terrible -Half the outlets in the room don't work and the nurse had to unplug my bed to use the an outlet for something else for my roommate temporarily -they messed up half of my regular daily medication, including bringing at wrong times and omitting some -no headphones for TVs in shared rooms making it impossible to sleep -half the time my vitals weren't being monitored at all because the portable monitor comes loose and no one notices or checks I realize hospitals aren't in the business of attracting returning customers but many of these issues were about cleanliness and safety. Again, hats off to the kind nurses and doctors. read more

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on the good side. the ER is quite competent. much better than nyu Langone in the city. they were cruel. being a doctor hospitalized for pain and having a 5 cm mass next to my ovary yet not being treated for it, no surgical consult, and being given only Tylenol for pain and Lyrica after four days inpatient was unprofessional and unethical. Dr Marsiyana Henricus, MD and Dr David Ha, DO "pain mgmt" were abjectly cruel and negligent in my care. I underwent surgery within a month to remove the 5 cm mass that Henricus said didn't exist. This mass was pressing on the ovary. Having had a ruptured ovarian cyst, I kept advocating for removal. The mass had created chemical peritonitis, and dramatic abdominal swelling. Dr David Ha was adversarial and belittling, and has no care abt the patients well-being. I was admitted from the ER for what they thought was an abdominal aortic aneurysm bevaysw the pain was unimaginable. Writhing in horrific pain. this issue started in January and I had a CTwhich validated the mass. this was my 2nd ER visit in 2 weeks. I was referred to Dr Brian Kaplan who wasn't interested in treating. He referred me to Dr cheema, who is a lovely man and good surgeon but will not prescribe more than Tylenol for pain after initially prescribing 4 days worth of dilaudid, which controlled the pain and allowed my body to start healing. it may be a policy in this hospital to not prescribe any pain medication but there are other medications such as tramadol, Celebrex and Tylenol number three that could've been prescribed. When mentioning pain, the interactions become awkward. As a 62 year-old physician with 35 years of experience, 27 of them in private practice on Park Avenue, and a published expert in my Specialty, this was mind boggling. Pain is to be treated. Opioid pain medication is effective. nyu Bklyn treats patients as 3rd class citizens. Pain mgmt is medieval. Never again will I go to this hospital. back to nyu in the city. read more

I scheduled my dentist appointment in January 2023 and the only opening this hospital -dentist department had was in June. I nearly waited half a season for an Appointment to see a dentist smh , Then when I finally get to my appointment today I see everybody in the waiting room being called to see a dentist the ones who came after me, that when approached Nancy, the dentist's secretary and she told me the oral specialist is running a little late :(, then after I sat down back in the waiting room I finally got called by a doctor 15 minutes later I had to reschedule my appointment because there needed my x-rays to go forward with my procedures. I personally don't know about this hospital .....I'm just speechless. but Nancy was very pleasant and helpful !!!! P.S. I called in the middle of June and every time I called there didn't have a schedule open to speaking to a specialist,so when I finally called to get a surgeon schedule my next appointment is not to ending of this year, mine you i'm in June now the next appointment is in November, this hospital is so small, i don't understand how there appointments be full, Kings county hospital which is taken up the whole block I'm pretty sure they're better schedule appointments ....and mine you there took three weeks to do a scheduled to appointment to a dental surgeon at nyu langone, this hospital full of sh*t very convenient by the MTA transportation: Subway: R-train. 53 Street, train station. Bus: B11, etc bus read more

This is mostly for ICU. An absolute disgrace. One of the nurses w/ the fake eyelashes is an incompetent, uncaring, heartless person who has no business being a nurse. Calling Lutheran "NYU Langone" is the equivalent of lipstick on a pig. The younger nurses are useless and I fear for the future of the profession because it seems like many of them simply got their "degrees" from a diploma mill. Don't become a nurse if you lack the basic humanity and competence to do it. read more

This place, ESPECIALLY the emergency room, deserves negative stars on overall care, indifferent and inexperienced staff, MIA doctors, filthy environment.....12 hour wait for a basic and vague diagnosis. Disgusting on all fronts. Look elsewhere for competent and actual medical care! read more

I've called five or six times a few minutes ago to find my patient Boris the staff seems nice but they don't know what the hell they're doing when you call them 718-630-7000 number and ask him about the patient they keep redirecting you redirecting you and nobody knows where he is. What on Earth is a hospital for they make charge all this money they make lots of money these CEOs they just need a good hanging like Mussolini read more

this is the worst hospital i ever been in my life, brought my husband to the e.r for chest pains, first time ever visiting this hospital. left to park my car, came back 30 t0 40 minutes later and my husband was still waiting at the waiting area after he had told them he had chest pains and had 2 hearts attacks prior. after parking my car and came to the waiting area he was still there an additional 60 minutes before a nurse called his name, was walking with him and the nurse had told me that i was considered a visitor and had to wait out at the waiting area. i called the e.r for hours to find out status of my husband, nobody answered. kept in contact with my husband on his cell. my husband had said they kept him in the hallway of the e.r and running tests from there, he told me he could hear the phone ringing from the e.r area but no one would care to answer, my husband stood in that hallway at least 5 to 6 hours until they found a vacant room on the 5th floor. my husband did not had breakfast. nothing. he kept saying can he have a simple sandwich. nothing was offered even after the nurse said he had no dietary restrictions. upstairs at the 5th floor he had to wait an additional 2 hours until they brought him a tray. in the meantime, i was calling the nurses station for hours, nobody answered. finally around 3:40am i was able to speak to a nurse that could not tell me why any of the doctors called me. she was useless to speak to. i will never bring him there again. so disappointed. Langone Hospital Brooklyn-'150 55th street, brooklyn ny 11220. read more

In 2017, I bought my grandmother to the ER and she was taken care of excellently. I couldn't stop talking about how wonderful they were...... back then. Fast forward to December 19, 2022 when I bought my boyfriend in because he wasn't feeling well. He asked a nurse for water and she snapped at him so he let her have it and she rightly deserved it. He asked a doctor where the exit was and he said I don't know you. What does asking for the exit have to do with knowing someone??. The waiting room was full of people and we had some aggressive characters being snippy with security. Why didn't he have back up?? Also an addict refused to leave the waiting room after they gave her fruit cocktail and was scaring the kids. She looked like the exorcist. Security directed her to leave but she hung out for a few minutes. There are no good hospitals in Sunset Park. read more

Alicia Irizarry was my adult sons social worker at the NYU Langone Hospital in Sunset Park Brooklyn recently. She is very unprofessional and dishonest, stay away!! Few examples for you due to lack of space here. 1. She lied about asking my son if he would give permission to a family member to speak to the staff, she said she asked and he said no, he confirmed to me that he was never asked, she purposely kept the family from being able to get information on his condition and how we could help in a timely manner. It was his right to have family informed and she took that away. 2. Alicia was asked to call a facility that my son was to be transferred to to ask specific questions, long story short, she said she called and gave me the information, i called the facility as I didn't trust her and was told the complete opposite of what she relayed to me, she didn't even bother to call, she is lazy, unethical and dishonest, she would be perfect for Child Protective Services. read more

The ED and the ED docs and nurses are great. They were able to address the problem and help us.

Yes the staff is better than lutheran but level of care still is horrific. Go to the city if you can.

Nursing care has decline. Poor nursing training. New nurses with less than 6 months training. My 92 year old father not getting help to eat and long time to get assistance after call bell rung. Emergency Room overcrowded with bed stretchers in walkways. 17 hours for hospital bed. ER nurse told me that some patients waited 3 days. Back to back hospital admissions due to discharging too early on first admission for same Dx. Very sad and disappointment on the state of medical care now. Family members are already stressed with taking care of their love ones with now having to oversee that family member is getting care in hospital. I never post on Yelp but I felt very strongly to let others know my views. read more

Today I had my colonscopy performed by Dr. Sam Serouya and Dr. Carillo ( Anesthesiologist) First Dr. Carillo informed me of everything step by step about how she was going to pit in under tge anesthesia and answered all of my concerns and questions. I felt very safe and at ease with her then Dr. Serouya explained everything to me as well about how he was going to perform the surgery and made me feel extremely comfortable and safe. They are the best! My sister will be going there soon and want them to perform hers as well. I can't thank them enough. I can not leave out the fact that from the moment I reached there every staff member from the front desk check in from all the rest or Dr. And nurses just talking to me, reassuring me that i will be fine and I'm at tge best place and they was so right. Best hospital and staff ever. read more

Fellow Yelpers!in I would like to give less than a star' goths business if possible! I'd like to start by telling a sad story about my relative who's a patient in this facility.' On December 23, 2021' - He was admitted for symptoms of diabetes. Then following, he was given insulin and sent home in an Ambulance known as Senior Care' which delivered him home with no coat on or mask either! However, less than 12 hours of his return from the above, his body was ice cold and shaking. I called 911' and he was than readmitted to the hospital for pneumonia. After ICU'. they put him in a room with another patient, that had Covid 19'. They were ready to discharge him to subacute, until he now ended up with the Virus! Ultimately, he was put on high flow oxygen' result of very low saturation. Finally, after nearly, two months of hospitalization, he went on low flow oxygen." Too make matters worse - all his personal belongings were stolen in this place! No Coat or Clothes or even his shoes have been located thus far. I've ordered a Coat' and Clothing, including Slippers'. I've provided receipts from the purchase in hope that the hospital will reimburse the un necessary expense to us! At this point, they want to now discharge my relative without a Coat' in bitter cold temperatures'. Therefore, he will relapse into Pneumonia again." If possible, try to avoid going to this place." There's no respect or compassion, at this Hospital." Thanks for reading my blog! read more

I came here September 3rd due to a horrific motorcycle accident in Bay Ridge, I was in critical shape my leg and foot broken after an SUV ran a red light and cut me off at an intersection. I came to this hospital bleeding from my head, my leg twisted outward and broken just screaming in pain. They went above and beyond treating me, I had their staff offering me a million different alternatives to reduce my pain. I had nurses walking up to me asking how they can help constantly, they were extremely attentive and knowledgeable. The surgery was a success I was knocked out and didn't feel a thing, while I was in recovery I stood at the hospital for about a month and all I can say is this was the most amazing staff I've ever experienced in my life. First of all the food there is incredible, I was extremely well fed and the people serving the food were so friendly I felt like I was on a different planet. The nursing staff I rate an easy 10 out of 10, they supported me 24/7 with heat packs and ice packs to ease the pain I was experiencing on my leg. They would come to my bedside propping my leg in a more comfortable position so I can sleep better at night, when I woke up in extreme pain in the middle of the night all I would have to do was click a button and the nurse would show up immediately with my pain meds and I'd quickly feel better. The physical therapy staff at the hospital was so helpful and caring it brings a tear to your eye, they went above and beyond helping me get back to walking again from not even being able to move an inch in my bed. Honestly I was discharged from the hospital on the 25th of September, I did not want to leave. I felt so safe, protected and loved in this hospital I truly did not want to leave, this hospital is an easy 10 out of 10 and I personally wanted to thank everyone here who helped me. I love you guys, thank you so much! read more

There service is good. I had surgery here and they took care of it really well. Very helpful and caring.

this happens to be the worst hospital experience for my mother in law who was in this place for covid and other things as well. major negligence! she pretty much had to care for herself. im assuming due to the covid is why they were ignoring her needs. covid or no covid this is a damn hospital all patients should'nt be neglected!! level of care was horrific! very confusing there nobody knew what was going on and security was a complete joke! hospitals are suppose to be a safe haven with educated staff not this circustry!!!! read more