I'd use them for all my shipping needs. Honest and outstanding service. What a pleasure!

I don't understand the hours of this place- 10am to 5pm?! Like who are you catering to? Most people work and closing at 5pm is ridiculous. It's a cluster in here every time I've walked in. Such a strange operation. read more

The guy who was there seemed nice but I went to drop off a UPS return with a prepaid label and asked for a receipt which he said he couldn't issue me. There were boxes FILLING the tiny space and I had read a review about someone else's box going unaccounted for so I was uncomfortable leaving a $1,000+ item there with no record of it being mailed. I feel like if you're a UPS partner, issuing a receipt for a drop off should be a standard service. read more

Back in October I had several important documents notarized at the Chicago Shipping Store. The owner, Jae Lim, was very patient and so kind to notarize for free as he said this was his policy during the pandemic. What a hard working, generous business owner! read more

This place is a hidden gem!! Tucked away on Belmont you might miss it walking by but you'd be doing yourself a disservice if you didn't stop in! I used their services to have some paperwork notarized and it was quick and easy. The guy behind the desk was super friendly! I will be returning again whenever I need anything notarized or shipped! read more

This beats going to the Post Office any day. I handed Jae what I was shipping, paid him and I was out the door. Jae took care of the rest. Thank you! read more

I have not stood in line at the Post Office since I discovered this place. They compare the prices to ship your item and allow you to pick whichever service you'd like to use. They've even given me a used box to package my items in for free! They always print a label for you and they store the addresses you ship to in their computer so your address book is already there. I even once had my brother's new zip code down wrong and they corrected me. My mom had shipped things to the wrong zip code through the post office and had no idea! (Luckily her things still there). Bottom line: this place is friendly, fast, and helpful. Don't stand in line at the post office ever again! ps...and my son and I always love seeing the little pugs, Nori & Mochi, while we're there! read more

The new location is a little further east down the street next to Starbucks. Great service, I will use this place from now on. They do everything, ups, usps, fedex, pack your boxes, actually smile and care. Save your time and sanity and don't go anywhere else. read more

This place is Roscoe Village's best kept secret. I've been going here for years for UPS, FedEx, DHL, Speedy (local delivery) and USPS. This place is a one-stop-shop. I always find myself needing to ship items but I don't have the right sized box or packing material. At Chicago Shipping store, I can purchase the box and packing material and have my item professionally packaged and shipped right there in the store. Why torture yourself at the post office with you can visit Jay and his pups and support a local business. read more

The guy there is just a really amazing human being. Been there a few times for notary services and will go out of my way to go to his store due to his kindness, generosity and down-to-earth nature read more

Nice people. They have a ton of used moving boxes of various sizes for $1 a piece.

Been using this place for about 2 years now. Very nice people and improving service over the period. Downsides are that it seems to have changed hands a couple times in the two years (however, each subsequent owner says the other guys were just "employees") and sometimes seems a bit difficult to get good comparison pricing when trying to do a shipment and you're looking to get a competitive rate. They recycle boxes, try to get you a used one before breaking out a new one and charging you for it. They accept packages for those of us that have wine or valuables shipped. I hope they keep working on improvement, but I can give a good recommendation. read more

I've used numerous services of MailBox Plus for my business for the past three years and have always been happy with their customer service and offerings. read more

I went to this place as I have been disgruntled with my local post office. I am an accountant and I just found out that I have all my postal services for a slightly higher mark up WITHOUT THE DANG LINE!!!!!!!! I am so happy about that, but it doesn't end there, they offer mailbox rentals at half the cost of UPS stores, HUH! WHAT! Seriously this place needs to stick around because it serves the customer with a keen perception of what makes people come back in today's economy, service and cost effective. Yeah Mailbox Plus read more

Very cool- friendly and helpful staff, and a great location. I will definitely be back.

Avoid! Run! AVoid and run some more. I had the most toxic customer service experience I've ever had at this dreadful, infuriating place. I dropped off a package on a Monday and by that Thursday there was no record of it being in the FedEx system. I was returning a purchase that cost $130! When I went in to ask what might have hapened, the guy behind the counter acted as if he couldn't care less. He offered no remedy and instead kept repeating in the nastiest tone, what do you want me to do about it? Uh, figure out what happened to my package. I was shocked by the cold way he was responding. I said, why don't you tell me how I, as the customer, should react to being told you don't give a crap and won't do anything about it. He said, "actually you're not" the customer!!!!!!. I couldn't bare anymore and just left, shaking with anger. At drop-off, I asked for some sort of receipt. He told me he didn't offer receipts and that, if I wanted one, I should go somewhere else. Mind you, I lugged a HUGE box into his dump. I'm in my 50s. It was literally the most sour, rudest customer service experience I've ever had. read more

Customer service lives at this Mailbox Plus. Thank heaven for people like Art, who packed awkward-sized packages for me and then averted disaster when I realized the next day that I'd written the wrong address on my FedEx shipping label. He even let me borrow his take-out menus so I could order dinner. read more

I've been meaning to write a review about this shipping store for a while now. This is one of the quickest, easiest, friendliest neighborhood shipping stores ever. Excellent customer service. They are always willing to print a label for you if needed and today they even helped me out when I needed extra tape on my box which they normally charge for but let me slide this time around. I highly recommend this store for all your shipping needs. read more

Jae has been super helpful and accommodating. I get a lot of packages delivered here and they are all clearly labeled in the event that Jae is not at the store. They offer to help you wherever they can. This place is a million times better than any post office. read more

Chicago Shipping Store is fantastic. I have all my packages shipped here. I do not have to worry about being home to sign for anything. I do not have to worry about my packages being lost or stolen from my home. Jae the owner is super helpful. I dread the unending lines and unhappy employees at the Post Office. I am super happy that The Chicago Shipping Store is in my neighborhood. read more

I've been going to this store for 2 years at the end of each semester. It's my go to place whenever I have to return book rentals. The people working there are so friendly and helpful. It definitely takes the stress out of making sure I packed everything correctly. So far all my books have arrived quickly and in excellent condition to their destination. Just today I went and had a great experience so I felt compelled to write this review. I recommend this store to anyone. read more

Super friendly, fast service, affordable, cute dogs. And an official notary. Not sure what else one could want from a shipping store.

Nice, easy, and quick! Was out in 10min and was super convenient! Way better alternative to the post office

This is one of the few independent shipping stores left in Chicago that is not UPS or FedEx branded, though they ship and accept packages from them. That alone would warrant my patronage, but thankfully they have great service and good prices. read more

Helpful and Friendly service. I went there because I saw an ad in the mail and found they take care of all shipping needs. full service and very helpful. They have a couple of 4 leg hotties scurrying around too! I have a thing for Pugs! read more

Jae is great at what he does and has a sincere passion for shipping and handling. Also the cute doggies are a bonus! Right next door to the Starbuck's makes it extra convenience. read more

Privately owned. Awesome friendly service. I go here for all of my shipping/packaging needs!

I have been with Mailbox Plus for over 3 years now. I don't really know what I would do without them. They have always been on top of notifying me with my deliveries. Their rates are very inexpensive, and they offer great deals on mailbox rentals if you pre-pay. Daniel has extended himself without warrant, and has helped me on numerous occasions; finding best ways for freight shipping, third party vendors, and even assisted me on fraudulent shipping issues. They even stayed open and waited for me to pick up an important package. They are constantly upgrading their space and services, and fit well into the neighborhood. This a probably the best service I could have found, and I am so delighted to be doing business with them. read more

I've been using Chicago Shipping for many years. Jae is always friendly and incredibly helpful. I won't ship anything through the post office anymore as Jae is a much better alternative. I'm not sure why anyone would consider using the post office when there's an option like this out there. The prices are competitive and I'm a lot more comfortable shipping any type of package from this store. read more

I went to Chicago Shipping Store because I needed a post box and a place to accept packages for me. Jay and his team did a perfect job with this and more. They are always super helpful and there is never a line like at the post office. This is surprising since their prices are really reasonable. You can park right in front of the store or stop by on a dog walk. Jay was really accommodating for helping out if you are running late (they are open to 6pm anyway and open saturdays) and can do faxes for you. Chicago Shipping Store is a great alternative to the post office if your looking for a local, affordable place to do mail. They even text or call you if you want when your package arrives! read more

HOLY OVERCHARGE. I would have walked out but I walked all the way there. I put in the EXACT same information into the UPS website for a quote. $16 ground - he charged $24 then LIED about how it's the same as going thru UPS. NEVER GOING HERE AGAIN. read more

I'm leaving Roscoe Village soon, and this is one place I'll definitely miss! Jae is friendly, helpful and takes a lot of care in assisting customers. I recently mailed a mother's day gift, and he even cut the box down to size to pack it more carefully. Sometimes it can be difficult to get deliveries at my apartment, so I get items sent here and pick them up for a small fee. It's worth it for the peace of mind, and I always get a text message when items arrive. Plus, it always brightens my day to see his cute dog hanging out in the armchair by the window! read more

A dying breed - a place that will compare USPS with FedEx and UPS shipping fees and help you decide the best deal! Very helpful and there can be a wait when busy but more pleasant than many Post Offices. We need to keep this place in business! read more

I had a really difficult shipment to make and these guys really helped me out! They pretty much took all 11 packages and everything got shipped without any hassle. they are really friendly and are willing to help you out with anything you need. I hate mailing and shipping stuff. This place makes it easy. I highly recommend these guys! read more