Great service. Kati was awesome always happy to help all the clients. I always prefer coming to…read morethis place.

I buy everything online from companies that stopped sending prepaid return labels so I have to…read morecreate them myself, but I don't have a printer. I went into the Pak-n-Ship at Pebblebrook Naples, FL to help me get the labels printed & the packages returned. The staff are the most helpful people I have ever had the pleasure of dealing with. They are so helpful. They even do extra things that need to be printed along with the labels, like reasons I am returning, etc. I don't even get invoices anymore so I have to create everything myself. I used to be able to just hand write everything myself on the invoices they sent and include them with the returns. they always print everything I will need, including a receipt for packages they've mailed. Even if I don't ask for a-receipt, I always get one. The woman who helped me today gave me plastic pouches to put the labels in before attaching them to the packages So nothing would happen to the labels if they got wet. Service is better than five stars. I think they deserve 10 stars for all the extra help they give! If they are eating lunch in the back and people come in for sssistance.they always come out and help them and interrupt their lunch. i've never seen that happen anywhere. I can't tell you how relieved I am that I have professionals that I can rely on to help get everything to wherever it is going. Thank you to the wonderful staff at pak-n-ship!!! Karen Novich Naples,FL

Can't say enough good things about Rick and Diane! Very competitive pricing, friendly service, and…read morejust wonderful people to work with! We will be back!

I live off Trail and came across this UPS Store by accident, and I am so glad I did. From the…read moremoment I walked in, the owners were welcoming, kind, and incredibly helpful. They truly go above and beyond!! It feels less like a transaction and more like being helped by people who genuinely care. This will absolutely be my go-to UPS Store, and I highly recommend it to anyone in the area looking for great service and friendly faces.

Manisela made my day yesterday. Talking about patience and professionalism, went an extra mile to…read morehelp me out for what I am very thankful. We need more like her.

I have always had excellent service at this store until about 9:30 am this morning. I do all the…read morefoot work for "Rocky". I asked Jim to please make sure the court documents do not come out sideways. Jim's response was " they only go in one way"...... Everything with Jim was a battle this day. Boy, when Jim is crabby look out! I now avoid him when I go into the store.

Been here for years, proven they deserve your loyalty…read more Great staff, always compares the cost of mailing services for you, as different companies will change their fees on a daily basis, Also sell greeting cards, boxes, have mail boxes to rent, lots of goods. Lots of parking on the side as well as front. Couple of doors down from Dominos pizza Come pet the Cute rescue dog too!

The Shipping Station located at 4755 N Tamiami Trail has abruptly closed their business leaving…read morepost office box customers without access to their mail. If you rent a mailbox from any entity other than the USPS you relinquish the ability to submit a change of address or mail forward. Most of these customers are not in town and will only find out when they start getting calls their mail has been "returned to sender." They will need to file a request with the USPS to hold their mail (online form submission is available) for pickup or delivery to another location and individually change addresses with senders. The Shipping Station has operated at the same location in Naples for over 35 years. During that time it has been bought and sold to various owners. The latest owners, Deborah B. White and Raymond Maluto of Debray Enterprises, LLC chose to close the business without notice to box holders or to the longtime employee who has ran the business for 20 years. Despite having several opportunities to sell the business, their decision to simply lock the doors has left many in town scrambling to secure their mail. It's disheartening to witness the demise of a long time business people have relied on for years and years. It's especially frustrating and puzzling to know the business could have been sold without any interruption of services. I understand they pulled the cancer card. I find this particularly distasteful for personal reasons. Again, they had no less than three opportunities to sell the business. They have promised refund checks for all unused months left on mailbox contracts. Whether they will send those checks before or after their extended Alaskan cruise remains to be seen. #gulfshoregrifters #screwthelocals #howtogetacondoonthebeach

I needed a small auction item picked up and shipped to SC. This company made it happen. Very…read morehelpful to me and dependable, arranging the details went flawlessly. Thank you Bo! I would give you more stars if I could. Jane

From the owner: PACK & POST, located in the heart of downtown Naples, is the go-to resource for packing, shipping,…read moreand fine art services for residents and local businesses. Our team of dedicated, professionally trained experts understand the meaning of Superior Customer Care. PACK & POST can pack and ship all large and small items from art, to antiques, even furniture, almost anywhere in the world. Shipping is not the only way we can help to make your life easier - in addition to our pack and ship services, we provide a reputable Notary service, Mailbox rentals, custom gift baskets, a wide array of greeting cards, and much, much more. PACK & POST is a one-stop-shop for all of your fine art services that will allow you to focus on all else, while trusting us to do what we do best.

This FedEx Center seems like your typical unassuming place in the oasis of everything industrial…read more Although there is not a lot of parking, I have always found a spot during business peak times. I have been here on a few occasions to pick up packages. Although this center is not large by any scale, they do make sure to get you in and out in no time. One would expect to get the overworked/underpaid customer service experience, but I was more than elated to receive a genuine smile, people that knew all services offered, and people that were quick on their feet. Completely impressed. I wish that I would have caught specific names to give them accolades. It's never too much trouble for anyone to say "Hi, how are you? How may I help you?", but it seems like a hot commodity in this day and age of any service industry. Here, you are pleasantly greeted with a smile in the sterile, fluorescent lit, ugly grey carpeted box of a room. It truly put people at ease that were behind me who were freaking out at a line where people were served and done within a whole 2 minutes. I should have held their horses for them and chucked them out the window. Enough about cranky customers....these FedEx people were professionals in a typically non-professional world. A big YAY to them.

My wife ordered a small dormitory refrigerator from Amazon, as a Prime member…read more She lives in the Glades, on Harrison Road, where each building is a four plex. Two condo's upstairs and two on ground level. This FedEx driver left the refrigerator in the parking lot at the entrance to the two flights of stairs to 2nd floor. Amazon Prime free delivery is supposed to be a delivery to the purchaser's front door. They take a picture and send you an email notifying you of the delivery. My wife was so mad. Our main refrigerator blew a compressor from the electricity flickering on and off during the hurricane last week. When the delivery driver sees the package is addressed to Debbie T_____, you would think he would have had the courtesy to deliver this mini-fridge to her front door landing, like he was supposed to. Instead, my wife ends up dragging this cumbersome box up two flights of stairs. Pretty lousy and lazy service. This will end our relationship with FedEx. Never again! Jeff

Obviously they don't care about their ratings, nor do they care about the people of the Moorings…read moreand Parkshore in Naples, Florida I just left this place myself, and two other women trying to get Easter gifts out to their grandchildren. We were turned away. They close earlier than noon. The woman who runs it is loud and rough. It's also very embarrassing when you hear her talking about her social life behind the counter. We all just cringe. I'm probably writing this review in vain as again they don't care about their ratings. Go somewhere else if you can!

Worse US POST OFFICE IN NAPLES 838 Neapolitan Way, Naples,…read moreFL 34103 BAD CUSTOMER SERVICE! NO MANNERS! RUDE STAFF ESPECIALLY SHERRY I'm in Naples for business trip and need to mail something it happened to be that is the nearest I found according to my phone but now I rather drive far than dealing with their rudeness and also they don't take credit cards they only take CASH? That's what happened when you didn't go to the real post office! I won't be back!

I was at Staples at 12632 tamiami Trail and had the best service from Lynette! she helped me get my…read moreTSA Precheck quickly efficiently and with professionalism. I would recommend asking for her by name if you need this service! she's the best!!!

I just had a very nice experience at Staples on Pine Ridge in Naples. This very nice young lady by…read morethe name of Melissa was very helpful and understanding & provided prompt assistance in the printing of my documents !! Thank you, Melissa.

First time using the store, and despite the low ratings, the young man that assisted me went above…read moreand beyond as you can see below in the pictures to ensure that my items are completely safe from damage. I will definitely use them in the future.

Not open half the time I swing by at the end of the day. You guys should change your hours to match…read moreyour actual hours of operation. If you have employees that like to close up early then that should reflect on your hours of operation.

Went in to with a return ship authorization in my phone. Which I was having a problem getting it to…read morecome up. Clerk projected an attitude like you are bothering me, I don't want to be here, etc. His appearance looked like he just came from an all not bender, unshaven, disheveled clothing. Printed label, took the box no thank you, appreciate the business, have a great Palm Sunday..... nothing. The End!

Amazing customer service! they are very efficient and very quick returns i've had no problems with…read morethem