Always very polite and professional. They take all forms of packages and will package it for you…read more They deal with all carriers.

Needed assistance in shipping items to client; stopped by Shipmates off Collier Blvd and spoke…read morewith Jimmy. He was extremely knowledgeable and helpful. Was very pleased with the fact they can ship either Fed Ex OR UPS. Store was clean. Won't hesitate to use them in the future.

If you need packing, shipping, or are looking for a business center to print and fax when you're in…read morea hurry; I highly suggest you stop into Bonita Mail Stop. The owners are friendly, helpful and honest. They serve the North Naples, Bonita Springs & Estero area. See more services at www.BonitaMailStop.com

Recommend Bonita Mail Stop for your packing and shipping needs. Owners are honest and helpful, even…read morehelp elderly with unloading or loading in the parking lot. Witnessed this first hand. Offer pick up services as well. Have made several shipments to Germany with no issues. Thanks

Great service. Kati was awesome always happy to help all the clients. I always prefer coming to…read morethis place.

I buy everything online from companies that stopped sending prepaid return labels so I have to…read morecreate them myself, but I don't have a printer. I went into the Pak-n-Ship at Pebblebrook Naples, FL to help me get the labels printed & the packages returned. The staff are the most helpful people I have ever had the pleasure of dealing with. They are so helpful. They even do extra things that need to be printed along with the labels, like reasons I am returning, etc. I don't even get invoices anymore so I have to create everything myself. I used to be able to just hand write everything myself on the invoices they sent and include them with the returns. they always print everything I will need, including a receipt for packages they've mailed. Even if I don't ask for a-receipt, I always get one. The woman who helped me today gave me plastic pouches to put the labels in before attaching them to the packages So nothing would happen to the labels if they got wet. Service is better than five stars. I think they deserve 10 stars for all the extra help they give! If they are eating lunch in the back and people come in for sssistance.they always come out and help them and interrupt their lunch. i've never seen that happen anywhere. I can't tell you how relieved I am that I have professionals that I can rely on to help get everything to wherever it is going. Thank you to the wonderful staff at pak-n-ship!!! Karen Novich Naples,FL

We purchased an office chair at the Coconut Point location and the young man that checked us out…read moresaid we don't have the chair in stock and there is no Military discounts on furniture. We ordered the chair. A few days later I called the Naples location and spoke with Augie. He said you should have received a discount and we have the chair in stock. Augie Ciresi and Jim Allday were extremely professional, corrected the discount, and provided exception customer service. Hats off to Augie and Jim, they made me a loyal customer .

Do not use this place. The instructions that are in front of the copy machines are incorrect. When…read moreyou're trying to figure it out, there are three associates just standing there talking to each other not even asking if they can help. When I asked the question to get clarification. They just looked at me and said print the word on the instructions says email. I'm so done with bad attitudes entitled people

Can't say enough good things about Rick and Diane! Very competitive pricing, friendly service, and…read morejust wonderful people to work with! We will be back!

I live off Trail and came across this UPS Store by accident, and I am so glad I did. From the…read moremoment I walked in, the owners were welcoming, kind, and incredibly helpful. They truly go above and beyond!! It feels less like a transaction and more like being helped by people who genuinely care. This will absolutely be my go-to UPS Store, and I highly recommend it to anyone in the area looking for great service and friendly faces.

What a great mailing center! I was short $1.50 & the owner just told me to take care of it when I…read morecame in next. Of course my mom had to mail out something and we took care of it then. Super friendly service and his daughter's Frenchie came out to greet us as well. I will definitely come here whenever I need to mail something!

I've now had multiple frustrating experiences with this location. Most recently, I sent my son with…read morea prepaid Apple trade-in package and QR code, only to have staff incorrectly tell him they couldn't process the shipment because he wasn't "on the account." This was simply a prepaid return label that only needed to be scanned and accepted. Unfortunately, this isn't the first time I've encountered misinformation and inconsistent service here. Customers should be able to rely on staff to understand basic shipping procedures. Very disappointing and a waste of time.

Extraordinary service - thoughtful, fast and thorough. And by the way, I would NEVER copy any…read moredocument over 20 pages on my personal printer - I just send an email to Katie at PaknShip and she has it ready for me almost immediately. Keeps my toner cartridges alive much longer. Hard to beat!

Excellent customer service. It was fast and easy. I had to notarize a closing and send by FedEx…read more mail. Thank you

The friendliest most knowledgeable staff in the world. You do not need to go anywhere else.read more