I ordered some items from Japan and noticed that the company was sending them to my old address. I…read morecontacted FedEx, long before my package had even reached the UK, and asked them to change the delivery address. They said no problem, it would take 24-48hrs and confirmed that my package would be delivered to my new address. Well, imagine my surprise when they delivered it to my old address. I raised a case with them and they confirmed that the change of address had been requested on their system but not actioned. Now, and I nearly fell off my chair they are claiming that my request to change the address was AFTER they had already delivered I pointed out that they have the chats. I had two chats with their reps. The first was the change request and the second an escalation when they delivered to the wrong address. I know they have both chats as the agent on the second chat said he would attach the second chat to the escalation. FedEx claim that there is no way to identify the date and time of the chats, something I don't believe for a second. I'd they just read the content of the first chat, even if they can't find the date, it would be obvious from the dialogue that the chat was pre delivery. FedEx know they cocked up and are just trying to cover it up. Shame on you FedEx!

Fast and easy service. However comes at a crazy price! £3.50 for one sheet of printing lolread more

How they asked me with a straight face for £50 to send a 60cm x 20cm (3kg ish) parcel 7 miles away…read morei don't know! I asked how much they wanted if i packaged it instead and they said £20. £30 for a box and some bubble wrap!? Nice enough people but extortionate pricing

Last week the company I work for moved offices and we're now based on Golden Square in Soho where…read morethe nearest post office is a decent 15 minute walk away and there's ALWAYS queues. Well now I've discovered Mailboxes etc whichis approximately 2 minutes walk from being sat at my desk to their counter. They offer all the services of a Post Office and more and at similar prices too. No more walking in the rain for me!

Shiply made the entire process very easy. Communication through the app is simple with very fast…read moreresponses

Villeroy was my shipper of choice. Not only a great estimate but always prompt on answering any…read morequestions. The young man who came to pick up the bed was very helpful, professional and friendly. He worked hard to get that bed to the truck and secured. What a wonderful young man. He delivered the next day in NH to my son, and was very helpful and friendly with him as well. If I ship something big and long distance again, I would definitely use Villeroy!

Back in September I needed to ship some items back to the states and I needed to do so quickly. I'm…read moreso thankful that the two people (one day there was a nice man & the next day a kind young woman was there) were able to help me. Lots of shipping materials to choose from (tape, scissors, cardboard boxes, etc.). I'm very satisfied with the efficiency and I am happy to report that the box arrived earlier than estimated and intact.

From the owner: Services Offered: Pack & Ship, Post & Mail fulfillment,…read morePrint & Copy, Mailbox rental, Virtual Office solutions, stationery, packaging materials Brands Offered: Couriers - Royal Mail, Parceforce Worldwide, FedEx, UPS, DHL, TNT

Mailed our luggage home. The staff knew what to do, were efficient and made the process very easy.read more

From the owner: Services Offered: Pack & Ship, Post & Mail fulfillment,…read morePrint & Copy, Mailbox rental, Virtual Office solutions, Stationery, Packaging Materials Brands Offered: Couriers - Royal Mail, Parceforce Worldwide, FedEx, UPS, DHL, TNT

After four months of international travel through a wide range of climates, not to mention…read morepurchases, my wife and I had too much stuff to carry with us back to the US. We spent several days in the Kings Cross neighborhood of London and were fortunate to find Mail Boxes Etc. We received outstanding customer service -- prompt responses to e-mails, help with packing, etc. If you find yourself in a similar situation, this is a convenient way to handle it. (And cost is similar to Post Office "economy" service, which is slower at both shipping and communicating.)

Working with Istvan is like having your favorite uncle take care of you…read more I recently bought a set of chairs in France. Pack & Send arranged for the pickup, sent it to GB, then on to the USA. Communication was fantastic along with the packing. Got something to ship, look no further.

Pack & Send of Richmond Park has assisted me in shipping numerous large and often high value items…read moreover the last few years. They have even gone out of their way to assist with a fragile package that needed picked up in Paris. Richard, Sue, everyone there - they all put great thought and care into assuring safety and timely arrival of each shipment. Their crating service is top notch. I highly recommend them and I will be using them again.

The woman behind the counter ignored me. Then when I began to use the copy machine, assuming it was…read moreself-service--as the Mail Boxes Etc. website says--she started in on how nobody uses her machines but her. She was incredibly rude from the minute I walked in until the moment I left. I would never visit this location again. And generally, from here on out, I don't think I will be visiting the other franchises.

From the owner: Services Offered: Pack & Ship, Post & Mail fulfilment, Print…read more& Copy, Mailbox rental, Virtual Office solutions, Stationery, Packaging materials Brands Offered: Couriers - Royal Mail, Parceforce Worldwide, FedEx, UPS, DHL, TNT

Let's just put it out there: The British need to make up their minds on the "U" factor. Is it color…read moreor colour? 'Cause either way, it seems like I'm always wrong here. (Or would that be wroung?) "Without or Without U..." as Bono would say. Anyway, once you get over the lack of U in The Color Company, you'll find yourself in a nice little printing shop. It's listed in Google as FedEx/Kinkos, which seems to either be their partner, model, or recent acquisition. Whatever the case, it was super-Bieber-awesome to find everything from printing and faxing to passport photos and overnight FedExing. ...Especially that overnight FedExing. Clutch.

Two things: (1)…read moreExcellent service - you can tell that the people working there make it a priority to help customers and to do whatever it takes to delight them / reassure them, and their responsiveness to both email and calls is excellent (2) It's one of the very few 24h print shops I know of in central London (their Green Park branch at 1 Curzon St), and they also have 7 other convenient locations, most open by 8am (check their website). Last night I had a small but rush job due to an unexpectedly molasses-slow printer, and the Curzon St branch in Green Park gave me a couple of quotes very promptly. I ended up not confirming till this morning. About 30 mins after I put in the order, a very sensible person suggested that I should try to do this at Fenchurch St instead, much closer to my final destination on Bishopsgate. When I contacted Curzon St to say I wouldn't need the docs anymore but I'd of course pay, they said "Don't worry about it at all and here is the name of the staffer at Fenchurch St who comes in before 8am, just email her and it'll be fine." And indeed it was - and when I was at Fenchurch St to pick up my print job, the woman also paying said to the staffer, "Great job, thanks as always." Thanks Phil, Marcin and Anna for your help last night and this morning. Looking forward to using The Color Company again for our future printing needs.

just want say a BIG thank you to Bobby, his customers care is outstanding. He printed 70 order of…read moreservice booklets within a few hours which turned out fantastic Bobby my family and I would like to thank you for making a very stressful situation into a very positive one

Came here to price shipping a 20 lb box home. Told 15 lbs of clothing would be about $200. This…read morewas more expensive that the post office.