Great service and experience, I had Yesenia and Elpidio as my cleaning crew, just loved the way they approach their work! Excellent team work, thanks. read more

terrible business hired them for a deep clean upon moving into a home and the house is absolutely disgusting they didn't do most things on their check list floors are black window sills covered in hair baseboard dirty bathrooms dirty had to send them back 3 times and now I'm here cleaning myself after buying 200 in cleaning supplies read more

This is the second time we have used this company's service. The first time when we had moved out of our condo and needed the move out deep clean back and September and they did an incredible job. My husband booked that appointment. To ensure it wasn't a fluke we decided to book them again as we are having a dedication for our son this weekend. The team they sent arrived on time and did a very detailed job. I handled the reservation and it was an easy and quick as I was able to book the requested services online. From there I received an email with a confirmation my request had been received. I later received a phone call from a rep to be asked a few additional questions, provide our credit card information and a time frame for arrival. The service is phenomenal!!! We will definitely be using them in the future read more

I had Vanessa & Carlos as my cleaning crew every other week and they were fantastic! I had never wanted a house this big, and they were a tremendous help in keeping it in great condition. Was sad to say goodbye when we sold. I was so appreciative of their work ethic! read more

I have recently started using this cleaning service and I was impressed at how professional their service and staff are! I've had 2 cleanings now, the staff do a really great job, they realy try to do what is requested and want to make sure you are satisfied before they leave. Also, the main office is very professional and customer oriented with their communication and attention to detail. I did not give 5 stars because they were not perfect but I feel that I am really getting a high quality service and value for the price. I have future visits already scheduled! read more

Have been using maidpro since I transplanted from Illinois. Never had a bad cleaning. Have had the same team for about a year now..love them. I asked maidpro to make sure they sent a team spoke English and they did, so great communication. Very happy with maidpro, the really make the house sparkle . read more

I've used Maidpro for monthly home cleaning over past three years. My tenure with this one company should speak volumes for their work and cleaning system. I am pleased with their 49 point cleaning system that provides checklist for both the customer and worker. I've never had an issue that went un resolved. The owner, Jacquelyn, is always pleasant and helpful. My recent cleaning was completed by the team of Catalina and Erika - I loved their clean!! By the way, the team wear masks while in my home and are checked prior to being sent out. I recommend them. read more

First time I have ever used a service and the whole experience has been great. House cleaned super efficiently and well. The girls are super sweet and timely!! Highly recommend!!! read more

I've used MaidPro for several years now and highly recommend them! I especially appreciate how accommodating the office is with schedule changes and special requests ... always pleasant and helpful. As always, Catalina did an awesome job today. She's hardworking, thorough, diligent and cheerful! Thank you! read more

Another wonderful clean by MaidPro! They always do an amazing job with extreme efficiency...they've really got it down!

I found MaidPro St. Johns through the Teal Deals offered by being a season ticket holder for the Jacksonville Jaguars. They charge by the hour for the services you want. I keep a pretty tidy house, so I just needed someone to come in and scrub down the floors and bathrooms that I didn't want to do. They work with your schedule and can set up a recurring appointment at a timeframe that is convenient for you and your wallet. Based on the size of my house - for my first clean - they estimated I wouldn't hit the $125 minimum needed to use the Teal Deal, so I added on an extra service to have the oven deep cleaned. It shined and sparkled like new. I couldn't have been happier. We've had them for over a year now and love every time they're here. They send you a reminder to let you know when they're coming and they're happy to work with you if you need to reschedule. I saw the other listing for Mr. Dunmore's franchise - this is not his. This is run by a woman name Jacqueline who is a dear to work with. If you're not satisfied, she really does want to know. read more

Since I have MaidPro My life is so much brighter !! I do not have to worry about cleaning my home at all ! They are always on time on schedule !! And they are VERY HARD WORKERS !! NON STOP !! They will accommodate you if it's Reasonable ! I just have to say you will be very proud of your Home when they leave ! They #ROCKTHEM !! read more

This company is amazing! I have been using them for nearly 2 years and they are always on time, I get the same staff each week when possible and they doing an awesome cleaning. I recently got on my hands and knees and rejuvenated my wood floors, requiring me to see every corner and closet.in my house. I was totally surprised that my floors weren't 't dirty at all! A true test of their thoroughness. The house feels & smells very clean when they are finished. Their customer service is remarkable as well. They make every effort to accommodate any special scheduling or requests I have. Not only does their service excel; their price is very competitive. After using a few other individuals and companies; it pleases me to recommend Maid-Pro. I believe you will be very impressed with Eduardo and his staff' efficient-friendly service. read more

We hired them for a " deep clean" of my father's home. He had passed away, the house had been vacant for 3 months and wasn't " dirty" but needed a good deep clean. I was shocked when I returned after the cleaning. I have had maids clean before, everything sparkles and smells nice. It did not smell nice and nothing sparkled. Base boards were still dirty after they claimed it was floor to ceiling, cabinets were not wiped out like they claimed, there were water spots on the windows, one of the toilets wasn't even cleaned!!! The floors were dull?? How the hell do you manage to dull tile? I made it shine myself. It was like they were there for 30 minutes and called it a day and charged me $244. I had to go back and clean. Disgusting work. And they did not respond to my email saying I wasn't satisfied. At least they cleaned the fridge and oven. I had to redo everything else. Do not hire. read more

Wonderful cleaning service. I've been using them for over a year now and they've always been dependable and accommodating. I've had to change our scheduled time, I've had to add a scheduled time, and they've always made it work. I recommend this cleaning service. :) read more

Very disappointed. I keep my house clean and organized but had called them for a deep clean of the floors, windows etc. I explained I was going out of town for the week but they insisted they do the work the beginning of the time I was gone. Unfortunately, when I returned the only reason I knew someone was at the house was they left on every single light in the entire house as well as outdoor lights. For 5 full days!!! The house looked exactly the same as I had left it other than there was a dirty rag left in my daughters nursery and new scratches to my bathroom counters. I called the next day and they apologized and said they would send someone out to redo. They didn't redo the cleaning. I am not even sure if they showed up. Nothing was touched, no cleaning was done! I even had left a little makeup on the bathroom counter to see if they would wipe it down.... still there. I not only wasted $125 for a deep cleaning that never happened, I'm left with a large electrical bill AND damage. They never returned my 2nd call and haven't offered to rectify any of the other issues. UPDATE 12/13 - I spoke with the owner this afternoon who proceeded to scream at me on the phone and accuse me of lying about the condition my house was left in after I had sent him photos of the condition the house was left in the first time they came and second time. All while I never raised my voice and remained calm and professional and was simply looking for an apology for what they did/did not do. He then proceeded yell and tell me that he didn't want my business. I told him not to worry, I would never allow his company to enter my home again. Then he hung up. Clearly this guy is a HOT Head lunatic! Save your money and go elsewhere!! There are so many great cleaning companies who want your business, do a great job, don't cause damage and respect you. read more

My family recently moved to St. Johns, FL. from Massachusetts. With 3 kids under 10 years old and 2 dogs our house can get REALLY dirty! We initially hired a local service but were unhappy with them. They would skip rooms each week and they actually broke our vacuum cleaner!! We tried MaidPro and the rest is history. We have used them continuously for the past year. They come with their own vacuum cleaner and supplies. Their crew is prompt and upbeat. They do an amazing service and are willing to clean what ever you need. I know this because my wife seems comes up with something different every week. One week its the duct vents, the next week its the baseboards, etc. I recommended them to my in-laws and they have also been very happy with their services. The cool thing about their company is that they offer to come back if they miss something or we are not happy. The amazing part of that is that after 52 weeks of service, I have never had to ask them to come back! They consistently do a great job. I recommend them to anyone that wants a clean house without the hassle. read more

I recently use this company and was very satisfied with the prices and service. The two girls were very detail oriented and did a great job. Will definitely use this company again. read more

Finally. I'm grateful for a company that shows up on time, is consistent and does a great job. I always get a phone call two days before to remind me they are coming and if I have any extra requests. read more

Dear Jacqueline and Eduardo, Wow! What a fabulous cleaning service you have created. Thank you for your wonderful system that you have in place for teaching and double-checking your staff's work. The 49 point checklist is a great tool to use in making sure all areas are cleaned and it is used completely when the girls clean our home each week. Great job! You went over and above all of our expectations in providing a clean, welcoming, and fresh home. It was great to walk into this at the end of the day. I am so glad to have you as a part of our weekly routine. Keep up the great work! I highly recommend your services and will be sure to pass your information along with a glowing recommendation! Sincerely, Stefanie D. Ponte Vedra Beach, FL read more

I was really pleased with the service I received from Maid Pro. The ladies were fast, very efficient and fun to have around. The got all the drywall dust cleaned up and my house smelled so clean. I have always done all my cleaning but I really liked the job they did and am considering having them back in the future to do the bigger jobs. read more

I've used Maid Pro for over a year now...they are fantastic!! Many times I've had to change my "cleaning day" and they worked their magic to do so!! can't live without them :)) read more

I have a rental house in Ponte Vedra and hired Maid Pros to clean up house. The kitchen was the biggest area of concern. They seemed to have done a decent job but they did not clean everything - some areas being very obvious. The ice/water fixture in the refrigerator was loaded with lime-calcium deposits and for some reason was overlooked. Other areas seemed to be done satisfactory. UPDATE: just heard back from my new tenants after 5 days in the house and what they said is very disappointing, In his words: " the biggest issue has been cleaning, the master shower was and kinda still is gross and never looked like it's been cleaned...or at least not to our level of clean. Same goes for the fridge and both of the smaller bedrooms the carpet was pretty hairy with pet hair but we have gotten most of this stuff cleaned up." SO. Home Owners save your hard earned money, this company is a joke, disgraceful ! read more