The worst experience I have ever had with any cleaning company. I hired them for a deep move-in…read morecleaning and paid them $400 for an empty unfurnished one bedroom apartment two weeks ago. They didn't finish half the items on the list to clean (such as kitchen cabinets and vents) even though these items were stated in the service agreement. They left dust balls everywhere. It it absolutely filthy (pictures of how they left my vents and cabinets attached). When I raised the issue with them, they said these were stains that couldn't be removed, but I wet one paper towel with water and was able to remove all the dust and stains. It's clear they didn't even try. They sent their team TWO times and their team rushed through and didn't clean most items, and when I flagged more spots that were left dirty, they asked to send their team a third time... absolutely ridiculous. I have no idea how they have 4.5 stars here. Do yourself a favor and go with another company. Merry Maids's customer service and quality of work is very poor and not worth the money whatsoever.

Girls are not trained well and do not care about your home…read more Unsanitary and not efficient When nobody is around they will run thru your home cutting corners so make sure you inspect thoroughly And get the svc in which you paid for! Management if full of hatred, jealousy and drama will talk about you and your home. Also treat their employees like shit! The RAGS they use on everyone's toilets, countertops, microwaves, and floors are stuffed all in the same non commercial washer machines to be used everyday. Not recommended at all! 0 starts

I was hoping this would be a good experience as the owner was very responsive and eager to meet my…read moreneeds. However, I paid for a deep cleaning service for my new home and the work was unsatisfactory. Many of the basic cleaning items were overlooked. Cob webs, dusting, door trims and light switches all overlooked. I hired this company to take the lift off my hands....but instead they delayed me because I had to clean. I contacted the owner for a partial refund where she offered to address all the problem areas but that should have been taken care of. My bad for trusting her in that she took pride in the work of her team. I should have checked myself. Please learn from my mistake if you use this company. Do your own walk through!!!! I do not recommend them or at least enter at your own risk.

Quality Cleaners provided professional and reliable cleaning services for our home, and worked with…read moreus to find a schedule that fit our needs and budget. Highly recommended Kerén and her team if you're in need of monthly maintenance or a deep cleaning to get you started. Spring cleaning is here!

If you don't want to read the whole thing, here's a summary: Great job in hard to clean areas, not…read moresuper impressive or professional, and I don't feel it was worth the money I spent.I have a 3 bedroom 1/2 bath townhouse. It's 2200 sq feet; and paid $480 for two people to work for 6-7 hours (ended up being 6 hours). So here's the story: I originally had a quote in December for $480.I cleaned, decluttered, and wiped down the tops of dressers.I had another walk through completed, because the initial quote was only good for 2 weeks and it had been a month since the original quote.The day of service, I had a walk through completed hoping that it would be less, because I had cleaned and it looked more organized - it was actually quoted as more! I COULDN'T BELIEVE IT.So after speaking with the Angie, she gave me a discount. The cleaners came in and started working.I had to leave for a meeting, but I was asked to look over what had already been done. Everything looked good except for the blinds. I opened a blind and dust came flying out.When approached about the dust, I was told "all the dust isn't going to come off at once" (which the manager also stated after I complained to her about it).I left, came home and found many things wrong (see attached list due to characters max, I attached and not listed). Other issues not on the list: -clean surface area (except for door frames) -beautiful job on cleaning the bathrooms, kitchen, and in general good job of cleaning, dusting, and mopping. -both my and my guest bedroom beds made, which I asked them not to and I had dust and dirt when I uncovered the comforter. I feel like if you're going to make my bed, the least you could do was run the sheets out or wipe them down. They also took clothing that was on my bed, and put in my laundry basket (when it was not dirty). -They left trash liners in all trash cans, which they did not have liners originally because I like to conserve the environment and try not to use plastic unless needed -the pillows on my couches were cleaned, and put back incorrectly. -I asked them to get off one sticker on the floor in the living room and 2 in the basement, only one was removed. Michelle said it would be no problem. -trash bags were left out on my patio. Which 1) is not where you found the trash bag I had already started; and 2) I probably wouldn't have seen for months. I was told the reason they were out on the patio was "because they were was no outdoor trash can to throw them in". To which I asked, don't you take them and throw them in a dumpster? And I was told no, they don't do that. She told me she doesn't take out the trash, she just bags it and puts in an outdoor can, but since I didn't have an outdoor can - she put it on my patio. -my ceiling fans are still dusty (noticed after asked them to come back) -In addition the above, my lights were left on and my TV was unplugged. Little things like trashcans, nick knacks, items that were on my bed, and others were not placed back where they were found. I e-mailed the Angie because it was 830pm and asked her to call me tomorrow.She insisted we talk today, so at 9pm I had a conversation about my grievances.She professionally handled the situation and had the ladies come out the next day and complete my grievances at no additional charge.The ladies came back and were defensive and abrasive with me.The Angie asked me to write down a list for the ladies to use as a checklist.Michelle told me "she didn't know nothing about a list.Angie never said anything about a list, she told me to redo the blinds, the bathroom, the stickers, the door frames - if she wanted me to do something else, she can call me."So I called Angie and told her, Michelle came up later and asked what else needed to be done. She asked me to look at the job she did mumbling something under her breath like "this is why I don't like leaving jobs before people get to look at it".I looked and everything was completed.I walked through the house, I asked her a question about some residue to which she stated "I'm going to have to have Angie come out cuz I dusted that area twice now and there's still problems".Out of all the doors in my home, one still needed to be dusted. I ran my fingers and dust came flying down.Michelle responded "I don't where this dust is coming from. I cleaned it". According to Angie and these reviews on Yelp! these kind of concerns don't happen frequently, so I'm not sure what happened, but honestly I feel like if I had the time and effort to clean I could have done this job. But I don't! Which is why I hired someone! In addition, I was told that before and after pictures of my house were taken I asked for the before and after pictures that were told were taken. Angie told me that Michelle deleted them and they were only sent to her. Somehow I can't get them? She stated that there's a waiver I would need to sign before they used the pictures.

Angie and her superwomen cleaning crew were absolutely amazing! I was in dire need of a deep…read morecleaning of my entire home that I honestly could not handle on my own. These ladies stepped in without hesitation and cleaned my entire home from top to bottom until every corner of my home was sparkling clean. I was super impressed with Angela's personality, professionalism, fair pricing, knowledge and attention to detail. I can literally eat off of the floor of my home if I wanted to. Her crew members are not only friendly, but very accommodating to any request that I had, which is much appreciated. They organized my fridge, cleaned the oven, and even took care of the dishes without flinching! The products that she used smell amazing! It feels like we are in a brand new home. I can now begin to make renovations to my home confidently. I am so glad that I decided to give Stellar Cleaning a try. We plan on having Angie and her ladies come back on a monthly basis for housekeeping and maintenance even after we make renovations. I would definitely recommend her to family, friends, and anyone looking for top notch cleaning services. Just don't book up her schedule too much because I need her! haha :-) Great job ladies and thanks again Angie!

Trusted Cleaning did a wonderful job on my home. They paid attention to detailed areas that need…read moresome extra care. I'd highly recommend trying this company; they responded quickly and were able to accommodate my needs in the time frame I needed.

Appt time for estimate 9:30-10am. The person (?) came up the driveway at 10:10am. They backed down…read morethe driveway and left without meeting me. Totally unprofessional and does not leave a good taste in your mouth. Now I've wasted my morning waiting for the company and they all of a "sudden" decides that Reisterstown is not in the area they can clean. The assistant could have said that from the moment I spoke to her and gave my address. "Theresa"?? states she saw farms and could not service the area. Despite being 20 minutes from Cockeysville, this seems ludicrous. Never, ever, will I recommend this company unless you are the 'elite' that lives in GSV *Greenspring Valley or Timonium.

My shower looked as if it had never been used! They cleaned our house from top to bottom, made the…read morebeds, nice touches everywhere (fancy folded blankets and tp.) Our home was sparkling clean!

I love the job they did! my house has never looked cleaner! Great job and they did the job in a…read moregood amount of time!

The owner came out and did an estimate. She told me she would send me the full estimate in writing…read morethat night and we even set up a time for the first cleaning. We spent about a 1/2 hour chatting and asked her a series of questions regarding the background of her company. I really liked her and was excited to find someone who seemed reliable. Then she totally just ghosted me. I wrote her the following day and no response. I found this behavior extremely unprofessional. Not sure what the situation was but I did ask for proof of insurance and references. I learned my lesson and now interviewing multiple companies to find best fit.

This was an absolutely dream!! Talk about nasty sellers! These ladies showed up and made my home…read moresparkle. I appreciate you so much, the stress of moving and the value we got for the deep move in clean was amazing! I'm already on schedule for the next two weeks and look forward to working with this company for the long haul. Thank you again

My husband gifted me a deep clean for Christmas. The two women arrived on time and did a great job…read more We'll be hiring them for quarterly cleanings!

I bought their Groupon for the four-room carpet cleaning. I wanted to replace my carpet but the…read morebudget wasn't allowing for that yet. Therefore, I decided to just get a deep clean of the carpet I have. After I bought the Groupon, I called to schedule my appointment. Super easy process to get scheduled. Up until the workers got to my house, I received multiple text updates on my appointment time and when the workers were en route. The two workers showed up and were awesome from beginning to end. Super respectful and knowledgeable. Very neat and clean and provided an incredible product. I was truly blown away by what they did. I would've, without a doubt, given a five-star review based off of their performance alone. The only reason for the four stars is the price. I paid $45 to the Groupon to get the basic four-room carpet cleaning. That didn't include any of the deep cleaning options. When it was all said and done, I paid about $500 for three bedrooms, a hallway, and the steps. This option includes the ability to call back every year and get the whole thing done again the exact same way for only about $100 each time. Additionally, at the end as we were checking out, the worker handed me the tablet to sign our agreement and it was on a tip page, with 20% already tacked on. They were only at my house for about 1.5 hours, so 20% of $500 seemed pretty bold. I ended up paying it, because they did do a fantastic job, but it did feel a little pushy. Take that for what it's worth. Overall, I would definitely recommend the company and I'll be calling them back.

All Pro did an amazing job! After discovering their company on Groupon, we have never called anyone…read moreelse. Tre and his crew are professional, polite and hard-working. He leaves, each time, with our carpets looking new. On one visit, I requested Tre clean a ( very old, very stained) white couch, and he carefully steam-cleaned the couch, for hours. It was spotless! It is worth noting that this is a family business. Perhaps that is why they treat our home as their own. They work hard to earn your business. You will not be disappointed.