Issue with my daughter's AC in her Honda CRV dealt with steven. Fantastic guy. Attentive Thorough Quallity individual Quality service read more

Wife and I were Just looking at cars so we stopped at this dealership. We were greeted by Rion who turned out to be a nice guy and perhaps an even better salesperson. So we went from JUST looking to purchasing a really nice car. In all my years this was the easiest no stress purchase of a car I ever experienced, all thanks to Rion. So if you're in the market for a new vehicle stop here and ask for Rion Mustafa...you won't be disappointed ! read more

Customer service and an excellent product keep us coming back to Honda of Mahwah. Dennis B got us a great deal on a new HRV and spent hours with us facilitating the swap of my old HRV to my daughter as well as setting up the financing and sale of the new one. Even though it was a long day for him, he remained cheerful and friendly throughout. I love the new car! Thanks Dennis and Honda of Mahwah! read more

Called about a car said they had it and arrived 45 mins to learn it was sold (long before I called and arrived at the dealer). Feels like they just want to get you on the door. Walked out. Suggest you do the same. read more

Stay away from HONDA of MAHWAH Came to test drive a 2024 Chevy Trax that was listed on their site for $21,599. Waited 2 hours for them to actually find the vehicle, since it was surrounded by 400 other cars, I was told. I should have left then. But I really liked Uncle Dave, the salesperson, and I wanted to see that model car. I should have driven down the street to see the other three used Trax that were for sale in Paramus Chevrolet. Finally the car pulled up, I test drove and wanted to purchase, including trading in a 2020 Ford F150 truck that was immaculate. But they add this Service Reconditioning fee for $2795.00 and a Protection Package for $ 1875, which has to be automatically added to the price of the car. So now the Trax price really is $ 25,524. I would have never come to test drive that vehicle with it listed at that price. Deceptive advertising and misleading customers is apparently the way they operate. The finance guy came out after 'working the numbers' and said my truck wasn't worth anything, he doesn't sell Fords, and the whole package deal would be me financing $23,500, including all these extra ridiculous charges. I thought that was before the trade in price. But no, that was INCLUDING my trade in. The finance guy immediately became rude and disrespectful. He said I was completely ridiculous to assume that I would buy a car for $20,000 total including my trade in. He also said if I didn't want such a high payment, I should put more money down. Disgusting, deceptive and unethical. I finally argued the price down to $20,850. Now another hour and half goes by and I finally go in the back to another guy to sign all the documents, and they all had a different price. The contract that I signed was for $23538 and not the $20850 price I agreed to on the sales floor. Signing blindly out of frustration and exhaustion. BUYER BEWARE. This should be criminal. I am going to file a complaint. To make it even worse, after paying whatever a 'service reconditioning fee' was for, when I left the dealer and drove home (5 hours later), my oil life showed 10%. Silly for me to assume all those reconditioning fees were to maybe prepare the car for sale, should have included an oil change? Especially during the ridiculous amount of time I spent waiting for this vehicle all day long. I am furious. But then it gets even better. I have a push button start. They only gave me one remote. The remote dies two days later. And now I can't get in or drive my car without picking a lock and using an app on my phone. I waste another four hours, taking time off from work, to go down to the service place so I can get a key to actually drive this car I was ripped off for, and they tell me they can't fix it, I'm on my own. I have to go to Chevy and see if they will cover the fob under the warranty. (Chevy tells me there is no warranty on those fobs, and I would have to pay to get a new one or pay to have this one reprogrammed.) They tried to send me on my way without changing my oil. Now I'm waiting for an oil change, the salesperson comes out with the second key that goes to my car. That works. That should have been given to me on Monday, when I purchased the vehicle. These people are crooks. I wish I had read the reviews on Yelp before. All of them are true. Please do not believe the fake 5 star reviews you see on Dealerrater, cars.com, carfax.com, and Google. Check Yelp. Bottom line is, Don't purchase a Chevy (or any other car) at Honda of Mahwah. Unless you like getting ripped off by shameless unethical swindlers. read more

Worst dealer ever. Very unprofessional. Whoever Simon is. A friend of mine had to return a car a month later because they couldn't get him approved. Then they charged him for the miles he drove while they lied about the approval they said they had for him. read more

Mahwah Honda - This was the car he had for a month before they made him retun it. - Car Dealers Near Me - Mahwah, New Jersey

Been leasing vehicles for the last 15 years and I have to say this was one of THEE best experiences I've had at a dealership yet! I was in and out quickly no gimmicks no games just straight to the point and got the deal done. Don't even bother going anywhere else besides this location, ask for Ali he was hands on knew exactly what we wanted and made the deal happen so effortlessly. I wish more sales persons were like him who offer A+ service. Thank you for such a positive experience! read more

In 2022, I discussed purchasing a Civic with a $26K MSRP with the salesman. We agreed on what I could afford and he went to discuss the figure with the dealership manager. When he returned from his discussion, he lay a yellow-lined paper on the table that had a few lines totaling $36K. When I asked (horrified) where that figure came from, he said since there was no inventory, a surcharge was being assessed. He sympathetically asked what I could afford and I said (honestly) $32K. This time he returned with the manager, who indicated, alas, he could lessen the surcharge by $1K, but that was the best he could do. In the end, I handed them a check for close to $35K. Imagine my surprise when I went to pick up the car (there was a 3 week wait because it was in Ohio), the saleswoman informed me that I owed an additional $3400 for "electronics coverage," and told me an apochryphal story about another Honda driver hitting a pothole and losing the whole motherboard. Aghast I said, "Are you saying if I don't buy this, I can't have the car?" She slyly said then that the reason I wasn't aware of this *coverage* was because I hadn't purchased a car in so long. So, I coughed the additional $3400 up (prior to the car delivery I had run to the bank and moved funds around, thank goodness). Later that day, I told my brother-in-law what had transpired. He said, YOU WERE SOLD AN EXTENDED WARRANTY, THEY JUST DIDN'T TELL YOU THAT. The upshot: I contacted Honda Corporate in California and cancelled the warranty. A few weeks later, I sent them a letter with attachments detailing how I had been treated. Three months later, Honda Corporate sent me an email saying my letter had been put on file for training purposes, and if I wanted an extended warranty, I should contact the sales office. This was two years ago. Perhaps it is different there now. I hope for whoever is reading this seeking guidance that it is. read more

Sales team tried hard to overcharge me $7000 over the advertise price. The Vehicle I purchased had broken sun visor and issue with brakes and suspension Survice department was as bad as the sales team dealing with all the issue. I will not spend a penny @ your lousy run Business read more

Positive: Courteous and friendly. Able to test drive multiple vehicles without any hassle. Negative: been there multiple times on several car buying endeavors and always got a better price elsewhere Conclusion: If you're not interested in negotiating this is your place. Lots of colors and trims to choose from read more

Ana was so helpful with everything from start to finish. Listened to what we were looking for and was able to get us in a great vehicle. We appreciate all her assistance! read more

New car buying made easy! Our salesman Dennis B. was friendly, relaxed, and helpful. No pressure at all. Dennis answered our questions, showed us the ropes on our new CR-V Sport Hybrid Touring, and sent us off with a smile. Sales manager Jake B. introduced himself and tweaked the deal into a "yes" for our trade-in. James T. in the finance office expertly processed our paperwork. Friendly Roneillia H. at the front desk accepted our payments and made sure we had copies of everything. Honda of Mahwah offered us a generous military veteran discount, a low finance rate, and a great warranty. This is my third new Honda, going back to 1981. We know that their quality and reliability is well documented. Thank you, Honda of Mahwah team, great job by all. We love our new car! read more

My 2020 Honda CRV has been serviced since I bought it here with top notch service and friendly, helpful tips throughout the years. Recently I had an oil change which included a Spring Service Special . As always I was invited for coffee and donuts in the comfortable customer waiting area. My Service Advisor, Omar Tahhan made my hour's wait a pleasure! Thanks Omar read more

I recently purchased a used 2021 Chevy truck from this dealer. Signed paperwork, put down deposit and traded in my vehicle. We live in Md, didnt make it 3hrs home before all of the break pad sensors were going off. It didnt pass Md inspection, told my sales person with no help. We had all 4 brake pads replaced and new windshield wipers, so it would pass. My temporary tags expired, I called to find out where my tags where and they said I owed more money because MD charges more for tags and title. This is a lie, contracts were signed. It is illegal for a dealership to withhold tags and try to make you pay more money for them. I've contacted nj dmv and reported then, Honda dealership headquarters and the BBB. read more

A salesman named Elvis called me stupid to my face twice. He argued with me about monthly payments when told him i dont care for the payment, i just want a good rate. He failed to mention the 0.99% APR on used cars advertised on their website. Also convenient that their staff page is blank. That guy sucks and i do not recommend going to Mahwah Honda at all. read more

Had a very good experience purchasing my car but have been trying to reach them to get the status of my registration. Have called more than five times in the last 24 hours and have been getting sent to voicemail. Very disappointing. read more

Be very careful, especially if you are a woman's alone. The car I wanted started out at 23,000 by the end I was near 40000 with questionable fees! The warranty person totally ripped me off and was acting like an immature high school kid. Very unprofessional. He said the warranty would pay for itself because he could guanter parts would wear out before the warranty was up. Totally false. They also promised two free oil changes which never materialized because if some technicality I was never told about!!!' Total bogus b. S. Beware!!!!! Also beware of Uncle Dave... such b s read more

Overall, a horrible car buying experience. 'Salesperson' was nice during the initial interaction and test drive. Once we went to buy the car, they tried to charge/add-on 'pro plan' $1600 charges and 'non-tax' $800 fees which are all fake and made up in an attempt to up-charge as many uneducated buyers as possible...unethical in my opinion. Also $800 doc fee...NY doc fees are capped at $179 since dealers were attempting to rip people off. Unfortunately, doc fees are not capped/regulated in New Jersey. **Buyer beware...after our experience I would advise to shop around the many dealerships until you find an ethical/honest dealership to purchase from. read more

Attention for all local NY Residents: do not buy or lease from Mahwah Honda. They never unlinked the temporary NJ plates from my wife's car and she keeps getting billed from various EZ Pass type institutions. Mahwah Honda refuses to assist despite a few messages to speak to a manager. Would never recommend to anybody. Incredibly unprofessional. read more

I'm 58 years old, so I have plenty of experience buying and leasing cars. I took my 21 year old son to Mahwah Honda to lease a 2026 HR-V. The advertised special was $3,000 down and 36 monthly payments of $199.00. Now, I know you have to read the fine print and disclaimers because your always going to wind up putting more money down. In my experience, you can usually add several thousand $$ once you factor in all the 'fine print' stuff; DMV fees, taxes, first payment etc. The first reason for the lousy rating is that we had to wait nearly 5 hours before we even spoke to someone from finance. We arrived as soon as the dealership opened, at 9 AM and we didn't even sit down to finally talk to the financial department until shortly after 2 PM. After Honda finance went over all the fine print and the leasing agreement info, she told us the down payment would come to $4,700.00, $3,000 for the down payment and I was guessing $1,7090 for all the other associated fees. She wrote the number down on a piece of paper for my son and I to see. It was right there in black in white. My last two cars were leases and the numbers more or less were identical so it made sense. The finance gal brings us out to the front of the store so we can pay the $4,700. Next thing I know, my amex card is charged $8,607.00. My son and I nearly had a stroke right there on the showroom floor. Long story short, we cancelled the contract and left the dealership. There is no way associated fees, taxes etc. should come to $5,700 above the amount of the actual down payment. I will not do business with this establishment again nor will I recommend this business to family or friends. read more

Be very wary of a place that won't give you an Out The Door Price over the phone. Every deal should be transparent and straits forward. I was willing to buy a vehicle out right, but they won't even call back. It's out I went to a different dealer where the had no problem writing up several OTD prices. Just a word to the wise. Buying a car shouldn't be so difficult. read more

Worst experience ever trying to buy my son a car. Salesman ELVIS was a total idiot screaming at me to sign the deal!! All I wanted to do is think it over and he just started barking at me!! Used Car went from $24,000 to $33,000 !! They try to charge you for the Certification. No other dealership ever did that to me. We took our business to Ramsey Subaru!! read more

My daughter wanted an used Accord at this dealer. We made an appointment, and that morning, before we left (over an hour drive) I called to ask what documents we needed so we could only make one trip. Was told I'd get a call back. Hour and a half later, called politely again, left voicemail, no call back. Hour later, called and just asked what docs are needed so we can get on the road, lady said rudely "oh your the one from PA?, we'll get back to you". Finally Theresa called and rudely exclaimed "the car you want is sold" and hung up on me. This after TWO people there said the same day it was still available. Rude, time wasting, arrogant people. So glad though- after seeing the horrible reviews here and elsewhere I avoided a horror show with these clowns. read more

I have owned Honda vehicles for decades. Whether leasing, or most recently purchasing (financing), I have been driving Hondas ever since I can recall (Accords, Prelude, Pilots, Passports). My dealership of choice has been Mahwah Honda on Route 17 North. Staff members are friendly and inviting. I recently traded in a 2022 Passport for a 2025. This was my 4th Honda in 13 years and my second purchase with sales associate Ali Bayat. I asked for him by name and was happy to learn that he was still working for Mahwah Honda. Ali was / is kind and professional. He is not "pushy" and will do his best to work with you and make a deal. While nobody loves the car buying experience, Ali does his best to make it a pleasant one. I know that down the road I will return to Mahwah Honda for another vehicle and will certainly ask for Ali and refer him to others. read more

Do NOT go here unless you want to waste your time. Worst dealership I've ever dealt with. Drove over an hour to view a car listed at $10,999.. after I test drive it they tell me the system messed up, and it's supposed to be listed at $14,999. Don't go there alone as a female, they will try and get you. Stay away. read more

Edit - My location is Rockland County NY On 4/9/2025, I left a $1000 deposit & credit card processing fee on 2023 Honda CRV. The salesman pointed out it had some minor body damage by the rear tail light. He assured me it would be repaired. A week went by and I received a call to come pick up the CRV. When I arrived I found that the paint at the repair site did not match properly and that there was additional undisclosed paint damage on another area of the car. They said that they would fix it "as good as new" and I could pick it up in about 6 days. After going home and thinking about the condition of the car, I texted and called the salesman and told him to cancel the purchase and to refund the deposit. I called and texted several times and received no refund and no acknowledgment of the cancelation. A few days later I received a call from a manager at Mahwah Honda dealership saying "come pick up the car - it's ready". I told the manager that I had canceled the deal and wanted a refund of my deposit & fee. He responded saying "your deposit is non-refundable. I reported this my credit card company, the BBB and Honda USA. So far no refund. read more

Victoria has been amazing to work with. She made car shopping as painless as possible. Highly recommend working with her.

Brought my car in for recall repair. when I picked it up I noticed that my screen did not display the audio screen but some list I have not seen before. thinking nothing of it I set the display to audio. on my way home the display started beeping and displaying various screen. the screen went dark then came back on and continued this erratic behavior for several minutes before settling back down. I called Honda and was told they did nothing other than the recall repair. I asked why the display was changed but there was no answer other than they only did the repair and the display problem was not caused by them. they say it was just a coincidence that the display started acting up after repair work. I find that hard to believe and will be avoiding Honda in the future. read more

Terrible sales team. A lot of good car ads but not the deal advertised for. Unprofessional sales staff I would not recommend this dealership read more

I went in to see if they wanted to buy my used Honda Civic. After checking it out (on a Monday), they offered $1,500 and told me to come back. When I did, Ali, the sales guy, told me the manager just left and to come back Friday. When I returned Friday, he said $500. In a couple of years, when my twins will be driving, guess who WON'T be getting my business? I want my car dealership to be trustworthy, and respectful of my time. read more

Yelp Reviews seem true, very bad first encounter with this dealership, attempting to puchase a used NON Honda car and have a pre-puchase inspection done by an extremely reputable local mechanic, 6.3 miles from the dealership, i can only wonder why they will not let me have it independently inspected read more

I have had a terrible experience with Mahwah Honda and can only say "Buyer Beware!!". In November 2024, my husband and I purchased a used 2020 Civic there, after being assured it had passed the routine inspection. During the sales negotiation, when the manager said it was not certified pre-owned, we asked what the difference was and he replied simply "power train warranty". Since we have had several other Hondas in the past with no power train problems, we accepted the car as is. What I have now learned is that the "pre-owned certification," which costs about an extra $2,000, also guarantees that the car is in condition to be driven any further than around the block, whereas the Mahwah routine inspection does not. Indeed, we immediately started having problems, as follows: 1. On day 7 of ownership, the battery died while we were at a store. After getting a jump start, we got the battery and alternator tested, which revealed that the alternator was fine but the battery tested low and needed to be replaced. We also discovered that there was no owner's manual, and the key fob provided had the wrong emergency key. Then, it rained, and we noticed that the windshield wiper was torn. (See photo) 2. Next, we took it for NYS inspection, and in order to pass, we had to purchase/replace: torn wiper blade, burned out rear brake light bulb & burned out reverse light bulb. We had now driven it just 259 miles from purchase, and had already spent $519.00 to make the car driveable. 4. After reporting the above problems to the salesman, I requested proof that the car had passed the inspection, and was informed that the company does not keep such records. Instead, the salesman offered the opportunity to bring the car in for a free inspection, with supposedly any problems to be rectified at the company's cost. We were also offered reimbursement of $138 towards the inspection cost. I requested reimbursement of all the other costs I had incurred. This request was subsequently denied, and the original offer (in writing by text message) of $138 was later by the general manager. Meanwhile new problems became evident. 5. By this time I felt I had been lied to about the car passing dealer inspection. So to prepare for the proposed service appointment at Mahwah, I took the car to my local dealer, which performed a free "Honda multi-point point inspection." The inspection report showed failing grades and urgent need for the following at a likely cost of $1,500: Brake fluid exchange, Coolant exchange, Transmission fluid exchange, Oil change, Cabin air filter, Air filter, Timing chain tensioner cover replacement due to oil leak, Fuel system cleaning. I was advised that the car should not be driven until this maintenance was performed or the car risked becoming "worthless" due to overdue and deferred maintenance that had reached a crisis level. 6. I provided this report to the dealer and requested that they address all failing items in the multi-point inspection report at his expense, as I thought they had promised, and reimburse the full $519.23 we had spent to get the car road-ready and able to pass NYS inspection. However, the general manager informed me that I would not be reimbursed for anything, including the $138 promised, and that he would not fix anything for free. He blamed the battery problem on me and said the company's inspection referenced at the time of sale was a "safety inspection" of brakes and tires, not a "multi-point inspection A_Z" of the condition of the car. NYS inspection was my problem, not his, and the condition of the car was a "maintenance issue" and therefore my responsibility. 7. The lesson is to find a dealer that proves the used car has passed a "Honda Multi-point inspection" of road-ready condition. This is less detailed than 181-point certified pre-owned inspection but ensures your car is fit to be driven further than the dealer driveway exit. Mahwah is not such a dealer. My car has only been driven about 1,000 miles and needs $1,500 more to be in drive-able condition. read more

Just purchased a Honda CRV EXL. This is my 4th one. Knew what I wanted and what I thought a fair price was. Yousef / Justin / Abdel were very helpful and eager to earn a customer. Also, suggest looking at extended warranty. Woman I work with just had to replace her screen and it was $4,000.00. Always personally feel stressed out buying cars, BUT the three of them walked me through the process. It was obvious they wanted to earn my business. THANK YOU Martin read more

I purchased a certified pre owner car from here in ~2014 with 30kish miles on it. I still have the car, running great with 165k+ mikes. I came here for years too for service (before moving out of the area) & always had positive experiences. I'd bring my laptop and post up in the waiting area for a bit with the WiFi. Always was satisfactory job & felt transparent in pricing + the work they were proposing. read more

Do NOT bring your car here for service. We have had issues with our Odyssey from day 1. Alternator has died twice in 7 years. Both sliding doors broke after 36,000 miles. Recently brought my van in for a paint recall and when it was returned to me the weather stripping was not properly replaced and left black glue all over the roof of the car. They also did not properly put the door back in the track and I cannot close it. They returned my car with a sliding door that cannot close. They said there is nothing they can do about it!!! Terrible. Stay far far away from this place!! read more

Mahwah Honda - Car Dealers Near Me - Mahwah, New Jersey

this is the place you want to be when your getting a car. this is my FIRST car and everything went so smooth couldn't have asked for a better place to get a car from and with the help of Steve of course this wouldn't have been as much of a dream come true as it was. read more

David Hanna was a very good salesman. We weren't planning on buying a car the day we went to check out the cars but he convinced us. We had visited 2 other Honda dealers and he was very informative and knowledgeable on the vehicle we bought. The transaction was very smooth. read more

I have been going to mahwah Honda since I was little I've watched my parent pitches here ,this has been the only dealership we have delt with.after having my 2012 Honda crv I decided it was time to upgrade. I traveled 3 hours from where I live now to go there. I was so happy I did mohamed was a gem as soon s we walked in he was very thorough, he listened to what I was looking for . He gave me options he also heard me as not only as a customer but as a person which is most Important to me. I would honestly tell anyone to go to mahwah Honda. From dealing with the sales person all the way to the financial it's was a great experience. Thank you again mahwah honda. read more

Mahwah Honda - Car Dealers Near Me - Mahwah, New Jersey

They have the best collection of Hondas in North Jersey area, became of their location. As I was looking to buy a CR-V, I compared the inventory between 6 different Honda dealers and by far they had the best collection, bunch 2017 used CR-Vs, all under 30K milage. They price the cars right and don't allow much room for negotiation. Our Sales rep Mr. Meyer was really friendly, kind and helpful. I was able to contact via website and scheduled appointment at 9 am, right when they open. He helped us checking several vehicles and offered assistance throughout the process. They financing process was also smooth, all processing were completely within couple of hours. All the staff were really friendly, welcoming and cheerful during our stay at the dealership, making it a memory day for us. read more

I have tried to buy a car from Mahwah for the last 4 transactions. I always end up buying from Paramus Honda. My process is very simple, I check the FAIR MARKET PRICE at KBB.com and ask for that price over the phone. Paul said that was a fair price. When I got to the dealer they told me the was an additional charge for the PRO Package for 2k. The 3 items in the package are list as accessories and only added up to $400. After dispensing with all the extras, which took an hour, Paul took my credit card and talked to his boss (the games are so pathetic). Then the boss said he could not do that price (after 10 minute of nonsence). PAUL LIED!!! He has no power and he wasted my time. The First thing I said to Paul was "Treat me fair and I will treat your fair". Paul Tabet is simple not reliable and any review that says he is, is pure fiction. Now... when I requested a quote thru the internet sales dept. from Paramus Honda, I made the same request. Not the lowest KBB Price, just the average discount. When I got there I was assigned a sales person Max Fleitas. He already had the paperwork printed up with the price we discussed on the phone. It took longer to get the car off the lot and wash and prep it then it took to sign all the paperwork. Summary: Paul pathetic!!! Max Great!! If you want to play games and enjoy the BS that is so traditional with Car shopping go to Mahwah Honda. For a no nonsense good deal go to Paramus Honda thru the internet dept. P.S. If after 3 prior transaction why do I even bother to give Mahwah a chance? Because the Mahwah Honda Service Dept is the best I've worked with and I really try to give them my new car biz. I just must learn they are two separate beings and to enjoy the service and never try to buy a car from them. read more