I don't think I have ever been more impressed with a company before in my entire life. From the…read moreoffice personnel to the service technician who arrived at my house, everyone was completely top notch. Honest, personable, and beyond helpful! My system had issues that were essentially my fault and they all went completely above and beyond to get it fixed almost immediately, all while being short handed. I 100% recommend! Thank you Gordon Bros!

Stopped in while driving by in Salem Oh, said I would like to have my excising whole home water…read moresofter replaced. They sent a FLIMFLAM MAN to my home, David. After 45 mins I had to escort him to the door, very miss leading.

Had a leak under ground from my well came out next morning and assessed the problem. That was on a…read moreFriday made arrangements to repair it on monday . Hunter and Sam came right on time repaired the problem and left minimal yard damage considering the yard was swamp like in the area. I feel the price was fair for the work that needed done.

Excellent service with a prompt response. They were very knowledgeable about their products and…read morewere efficient and courteous during the installation of the well pressure tank. We would highly recommend this company.

Woke up to no water pressure. My water system failed. Called Ryan and he was out in about an…read morehour. He assessed the problem and offered the best solution. I agreed to go ahead and he had the new system and was back in about an hour. A few hours later the old system was out and the new one was in. He also checked other plumbing fixtures to make sure all was well. Friendly, knowledgeable, efficient, and able to recommend what was needed. I wish all contractors were like Ryan. It's hard to trust people these days. That was not a problem here. Anyone who I know needing a system will be referred to Symons Water.

I just found out today when I had a contractor replacing a spiket on the outside of my double-wides…read moremobile home, that the floor was bowed under the hot water tank. Symons built a little platform instead of replacing the floor, sprayed all kind of foam insulation in a large hole that was under it, again instead of replacing the floor. Used multiple types of pipes, 11 fittings, which I was told was done wrong also. He left the. Gas vent, it's now electric the ground wire is not connected. I was told if the hot water tank was to fall threw it could be very dangerous!

We had a system installed a few years ago and from then till now, we've always had great…read moreexperiences with Quality Water Systems! From the office to everyone in the field that we've worked with, they are professional, polite and prompt.

Overpriced. Kept changing the price when we said no. The pump was originally over $4000 then…read moremagically became less than $2000 for only a 100 ft well. Was also lied to telling me I needed another pressure tank.

Excellent plants, they are all top quality. And they sell gorgeous David Austin roses!read more

The place is more dirty than your average small town pet shop. Their website is hard to navigate…read moreand doesn't have all the information there, so I called. I talked to three different people on the phone and each one was more difficult and painful to work with than the last. Also, their aquarium section would be laughable if it weren't so pathetic and sad from all the abuse and mistreatment to the fish. I cannot trust them do deliver and preform like they claim based on my experiences with them.