I was debating whether to put three or four stars. My main (and pretty much only) complaint is similar to other Yelpers about the customer service here. I frequent Mahoney's (at least two to three times a month) to fuel my terrarium addiction. They have SO MANY PLANTS that I want them all. And I really have to say, I have been to most of the larger nurseries in the Metro Boston area, and Mahoney's always has the most beautiful, diverse, and healthy selection of plants around, for very reasonable prices. I have never seen anything dead in this place; everything is so green. I have asked for help exactly three times. The only time I ever got someone to actually talk to me (about my new air plant) was because she had to when I was checking out and paying for my things. The other two times I had to literally follow a lady around before being sure that she worked there and go up to her to ask for help. After I found myself on the other side of the store, she radioed someone in the area that I was asking about and told me someone would meet me there. 15 minutes later, I realized I was standing around for nothing and no one was going to come. And it wasn't crowded at all. You would think that even if no one heard the radio call for assistance, someone who worked there would see me standing like a dummy in the middle of the place clearly waiting for help? In the end, I decided to give them an extra star since I do so much research on my own about my obsession that I rarely do need help when I go there. And now that I know the customer service bites, I go prepared, having done thorough research on what I want beforehand, or looking it up on my cell phone once I am there. I seriously get giddy at all their plants. Oh, I guess I could also mention that if you want anything other than plants or potting soil, be prepared to pay a little more. I go to TJ Maxx for my containers and pots. Things most often shopped for: - Air Plants - Succulents large, small, and exotic - Terrarium-sized ferns and tropical plants - Fiddle Leaf Fig - Low-light houseplants - Potting soil - Fertilizer - read more

Always finding unique plants here that fit my lifestyle. The grounds are beautiful just to walk around. Got a lot of help, when looking for advice, on how to build terrariums. read more

Compact urban garden center with great variety of ferns and orchids. The stock is fabulously maintained. You are better served to buy "garden variety" plants at Home Depot as the prices are not cheap. read more

Big place, lots of options, great selection. Came here to finish up shopping for veggie plants and they had a good variety of stuff. Nice, quick customer service. Price was pretty average (aka. sort of expensive) compared to other places we looked in the area, but it didn't break the bank. read more

The merchandise at this Mahoney's is good, the employees are nice, but I'd rather venture out to a suburban Mahoney's ( I'm a fan of the one in Wayland.) The Brighton location seems REALLY cramped and when we went it was seriously under-staffed. The lines were long and it was hard to get a hold of someone to help us. The employee we finally found was very nice and worked hard to help us, but he didn't have any answers. Meanwhile, a group of people was forming around us to wait for us to finish so they could ask him questions. I'd go back if I were in the area, but otherwise I'd take the time to go to one with less crowds, more staff, and more space. read more

Very disappointed! Been going there for years to get plants for our house. Spent over $300.00 on the last trip. Inadvertently purchased a $6.00 plant that was on the same shelf with some $5.00 plants we actually wanted. Lost the sales slip while planting/potting. Tried to exchange the plant and told them I wasn't worried about the dollar difference they could keep that I just wanted the correct plant to match with the other one I had purchased. Was told that because I didn't have the sales slip and wasn't a member of their rewards program they would not allow an exchange. Will never go back. On an upbeat note I found McCue's Garden Center just up the road. They had the plant and it was priced lower. read more

Friendliest staff ever! I have no idea what's going on in here but these folks are so nice and helpful. I love that they have full parking, too!! read more

I could spend hours at Mahoney's. They have a huge selection of flowers, herbs, and trees/bushes. Everything I bought was in excellent condition (much better then Home Depot), and the staff was helpful. I'll be back this Spring! read more

I just came from the Mahoney's in Brighton and nearly walked away at the door. The young person at the entrance was so rude and insulting in his response to my simple question. Fortunately, I found someone who would help me but he seemed to be in a rush and not very interested. Too bad. It is the closest center to me and I need to re-landscape quite a bit. I hope the other stores are better but I certainly will not buy my plants from them. I don't need to be treated as if they are doing me a favor in order to buy some plants. read more

I found the staff to be helpful, nice and very well informed. I will definitely shop there more often. Now, if only Spring would arrive! I'm a sucker for pots, plants, really anything green and garden related. They have some serious temptations. read more

I am a novice when it comes to shopping for plants. So this review doesn't account for price/quality. I give it a 5 star because I came in with a lot of questions (not knowing anything), and the staff took around 30 minutes educating me and showing me what would work best for me, without trying to sell me anything. I came out a lot more knowledgeable than I started with, and with a plant that I was very happy with. read more

They're not good anymore and it makes me so sad. I was a loyal customer forever. But they let me down so badly recently. I was at their Winchester store on the evening of November 14th. I bought a gorgeous 7' high gardenia that I had been thinking about for a long time. I got it home and the next morning see red spiders. It was heavily infested. I called and heard, "bring it back within 30 days and well give you a refund." Red spiders could and did infect all the plants near it. I spent a fortune on insecticidal soap. I live in Cambridge so getting out to Winchester isn't easy. Home depot is a lot closer and a lot cheaper but I never bought plants there because I heard you could bring home bugs. However, spending the big bucks at Mahoney's is no guarantee of clean flora. No one apologized for the problem or seemed even a little bit concerned that they were selling such inferior merchandise. read more

I was recently organizing a harvest festival with pumpkin painting for my office in downtown Boston. I called up Mahoney's in Brighton, and they directed me to Mark Cutler, who I guess organizes their bigger orders. Mark is a LOVELY person and was extremely helpful. Delivery has a flat fee of $39, and I ordered 10 large pumpkins (about 10 pounds each), 30 sugar pumpkins, and then threw in 10 mini flat pumpkins last minute at check-out (I paid in advance over the phone). All together, it came to $157.15, which I thought was very reasonable! The delivery arrived with a few extra pumpkins thrown in, just in case there happened to be anything wrong with some of them. They were all fine though, nothing rotting, and were perfect for painting! If I do this again, I'll definitely be calling Mahoney's! read more

excellent selection of plants and garden supplies, beautiful store layout and displays, friendly and knowledgeable staff, and a great warranty on the plants you buy! it's difficult to walk in here and not walk out without an armload of plants. read more

Great selection, fab place to find inspiration, yes, the pots are pricey, but they have the best selection I've seen in the area. I had a question about bamboo and privacy shrubs and the person that I spoke with took his time to walk me around the place, explaining my options and their benefits. This is not the place to rush in and out, this is a place to mosey about and enjoy! Highly recommended read more

This place is another great option for plant-purchasing if you are not going to go to the Allandale Farm. Mahoney's has a great selection, and they have a lot of terrarium making accoutrements if that is your bag. My policy: buy the plants at a local store (Allandale or Mahoneys) but buy the pots/ceramics/terrarium bell jars at a thrift store (like JP's Boomerangs). You can't go wrong if you follow this protocol, and dare I say it? It's the JP Chic way! read more

For someone who is fairly clueless about anything to do with the garden, the staff here is incredibly helpful. Last year we did a major patio renovation with bamboo and container gardens. The staff walked me through different bamboo varieties and growing tips. Ditto for helping me select plants for containers in the shade and the right type of soil. Hopeless and black-thumbed though I may be, everything thrived and not a single death was reported. If you need a lot of help it's much better to come during a quiet time, like weekday midday. But even on the Saturday of Memorial Day, somewhat a moment of peak frenzy, I was able to find assistance and ask questions. Now it's a year later and I'm back to replant my containers and experiment a little. About Selection: Of course you're going to find a much bigger selection here than elsewhere. They also have a huge selection of pots, accessories and all other things garden (mulch, dirt, etc.) We also found a fountain here (and it was a little dinged up so we were given a generous discount and were able to but the dings facing away) About Prices: Yes, it's a bit more expensive than Home Depot, etc., but generally the plants will be healthier. Our fountain cost about the same as we found online prices. Pots overall are expensive, but you can't beet the variety. If you're not looking for anything really specific I would otherwise recommend Ocean State Job Lot for these. Warning -- during peak times it can be mayhem and the parking lot a challenge. read more

Mahoney's management is not customer friendly. I have bought hundreds of dollars of plants this season and other times. I had two Nantucket blue hydrangeas at 19.98 and repotted them. Within three days despite good care their leaves started browning and curling. Clearly diseased. I tried to call but after three times when no one picked up I brought a sample in. I do not want to go to trouble of deporting wrapping to throw out just when I am Leaving for the summer. One manager said no I have to bring in both plants. No exceptions. Not for anyone and he was rude to boot. So buyer beware. There are many alternatives to mahoney's. I won't go back until there is new management. A H Chayes read more

Love their selection of plants and their friendly, helpful staff. I come here 3-4 times/year and have never had a bad experience. Their plants are more expensive compared to what you'll find at home depot, but they have a much better selection of unique, beautiful plants. I would recommend getting your run of the mill "fillers" and "spillers"- like coleus, sweet potato and vinca vines or dusty millers from home depot, but if you're wondering where to buy your "thrillers" Mahoney's is the best. Their staff is also very knowledgeable and always takes time, when asked, to let you know the best way to take care of plants and also offers helpful advice about what looks nice with what. read more

Mahoney's has a great selection but their customer service is terrible and disrespectful. I paid $50 to have a bush delivered to my apartment in Boston, specifying that I needed it brought up to my balcony and repotted. The driver said curb side only ( that is not very helpful when living in a high rise). When I finally got him to bring it up he refused to help me move and repot it. When I spoke with the manager/owner, he had great disdain for those of us living alone and in the city, feeling we were out to simply take advantage. When I said I was alone and needed help, he replied, "that's what they all say". His lack of respect for his customer and unwillingness to provide excellent customer service will, I believe hurt them in the long run. I was a repeat customer, but now will never, ever return. read more

I have always received good advice, great plants and strategized as to my arrival during planting seasons if I want to speak with any of their well-informed, courteous staff. This has consistently proven be to much better than driving 15 miles and receiving BAD advice about plants and their sun exposure requirements. I am now a committed Mahoney's devotee. In addition to great plants and knowledgeable staff, Mahoney's gives back to the communities they are in. A community center in the area didn't have a budget to do any landscaping or any new plantings. I approached Mahoney's. Their donation arrived in the form of the requested, very healthy plants (no last season for us!) Thank you, Mahoney's! Without your donation, nothing could have happened. read more

Mahoney's has a top selection inside their greenhouse as well as on their outside lot. But beyond the selection, what I think is really wonderful about Mahoney's is the creative way the greenery and products are displayed. I always leave the Brighton location inspired about what I can do at home. The staff is knowledgable, and they have guided me through setting up my first vegetable garden as well as dealing with difficult grass. read more

I am in love with this place. So glad I ventured out of the city. The orchids are amazing. The staff was extremely helpful. The place is so Zen. The prices were great. For less than the price of one orchid from a downtown florist, I got two gorgeous orchids, two pots, a small succulent, and a small air plant. Love them in my home and office! Will definitely return and highly recommend. read more

YELP! get a life. You posted the wrong hours for the Brighton Mahoney's. You said "Open Now" and I arrived tonight just after they closed. Why don't you leave these things to the business itself. That's what I thought I was getting when I Googled Mahoney's. Extremely annoying that you came up instead of Mahoney's website. I guess we all need to be eternally vigilant. I was not seeking you and you did not help me at all by intervening between me and the business I was seeking. read more

Been shopping here for years, also when it was in Cambridge. Stand-offish customer service is to be expected here. The employees seem unhappy, the managers some of them are bitchy, so I'm guessing it's not a nice place to work, despite all of the wonderful plants and fountains, pots and decorations. There are some bright bulbs but usually they don't last. There is one person that works there who is truly warm, friendly, and helpful, and he's been there for years. So not to disrespect the good people. But how many years do you have to shop somewhere and have the same employees just look through you, like they've never seen you before! As a wholesale customer, today I went over there to return some faulty irrigation hardware that I bought in the spring, but because I am a super busy professional gardener, I haven't had time to worry about it until now. Never dreamed I would be hassled haha. But yes, I was challenged by the manager (who has seen me shopping there for years!) and given a hard time to return something worth $22.00. I was lectured about the return policy and informed that is a normal return policy, read between the lines, "you're an idiot, and we don't care about your business". I spend a lot of coin at this chain, and some of the people are really nice and helpful. I was so offended by the sour attitude (they did refund me, yes! you bet) that I didn't shop for Christmas decor as I had planned. Out of there! I guess that is really good business to offend one of two shoppers in the place on a grey rainy day! read more

Great service! Lots of young people asking if I needed help and gave thoughtful advice about selecting and planting shrubs. At check out they asked if they could help carry my purchases to the car. read more

One of my favorite spots to buy flowers. This is by far the best bang for your buck when buying indoor or outdoor plants. Also their staff is very helpful and honest. Hey have the BEST selection of pots and orchids. read more

Mahoneys is honest and their indoor and outdoor plants are absolutely top quality. But better than that, Mahoney's in Brighton has a few gurus that have made significant differences in my garden, just by making helpful suggestions...They have talked me out of buying things that they felt were unnecessary for pests, and also for what I was mistakenly thinking were problems with my Japanese maples. I know they can be pricey, but its worth it to know that when you plant their perennials, they will actually return in the spring and be beautiful again! A special thanks to Mike and Jim- Deb read more

Beautiful and peaceful gardens. Staff very knowledgeable and helpful. They had the hard to find dwarf lemon tree I had searched for all over in the Boston area. Ask for the ever friendly and sexy Aaron! read more

I went there today to find 50% off perennials signs on the perennial tables. When I went to pay for the plants, the woman at the register told me the sale does not start until tomorrow. When I asked why they would put signs out today, she told me that it must be a mistake. Well, I guess it was a big mistake to even go there today. I'll be going elsewhere from now on. read more

Mahoney's is way overpriced. Way overpriced. The have a nice selection of plants. The garden center (tools, supplies, etc.) is not very well thought out. I feel like I want to help them, but I doubt the staff would be very receptive. Did I mention they are charging too much? read more

I've always loved Mahoneys and had great experiences at their other shops, but the one in Brighton was just awful. The staff was unfriendly, and instead of helping me find cat-safe house plants, they gave me a sheet of paper with the names of some plants, which left me stooping and reading plant labels for the next 45 minutes. Two of the three plants I did buy were planted in very little soil and had to be replanted when I got them home (when I watered them, the water immediately flowed out of the bottom of the pot). I'll never go here again and would recommend one of the many other garden shops in the area instead of Mahoneys. read more

I *LOVE* Mahoney's! They are masters at their craft. So neighborhoodly (i.e., concerned with your yard, the details, your indoor/ outdoor plants, super helpful and enthusiastic about teaching you), has everything you are likely to be looking for, and tons of beautiful, healthy plants. read more

I must say - this place is great! I know NOTHING about plants, flowers or anything related - but wanted to get some flowers for my new deck and am interested in learning. I arrived looking lost and a Mahoney's employee - Matt - was quick to help. He pointed me in the right direction, gave me a Gardening 101 lesson - which was awesome, helped me pick out flowers which I really liked, all within my budget, a pot and then actually re-potted it. He then taught me how to care for it, and was very patient with all my questions. Overall, it was a great experience. I will also say the plants and flowers are beautiful- in great shape and there is lots of variety. It was a great balance of providing assistance when you needed it and letting you roam around at your leisure. I give Mahoney's and their employee Matt - an A plus!! read more

Suprised to see big expansion this spring, which is really nice. We've bought a few house plants with success, and just bought some stuff for the summer. Not cheap, but the plants look really nice. read more

I can't give Mahoney's enough stars! I live up the road and come here for all my plant needs. First off, the store is beautiful, and prices are very reasonable, they have something in every price range. Every plant is so healthy and well cared for. There's a great variety too, and the selection is always rotating so it's not always the same plants. The staff is always helpful in answering questions and giving recommendations. I definitely recommend shopping here! read more

Top notch customer service both before and after the sale; Mahoney's stands by their products like no other store I've seen. I received excellent advice prior to purchase and a hassle free return on an item that didn't perform as expected. They have made me a loyal customer and I can enthusiastically recommend for your lawn and garden needs! read more

Love this place! Super helpful staff, plants were in amazing condition and a great selection. Prices were quite fair as well. I'm fortunate to live so close to this nursery! read more

Got confirmation from a staff member the floor trees I was interested would survive the winter outdoors. Bought $500 worth and the trees are dead after a winter. The manager wouldn't do anything. read more

If you have to shop locally, this is the best option, but for serious gardeners, you'd do much better for quality and selection with mail order. Don't expect to find any but the most common varieties at Mahoneys. They don't carry good stock for fall planting--thereby missing one of the best times to put in bushes and shrubs. Usually, there is one horticulturally knowledgeable person available, but the general level, particularly at the checkout counter, is frightening low. read more