Robot is poor service. It did not fix my internet! She kept asking for a ready or cable light mine…read morehas neither but does say online.

Downloaded this app just so I could write a review. If I could give a negative rating I would. I…read morehave had Mediacom internet for almost a year. This is the worst internet provider. They have great customer service and they help as much as they can (which is very little) but they are always very nice. I have had 4 modem router combos from the company. In less than a year... I pay for a gig and the fastest internet they have and probably every other month I need to have a technician come and "fix" the issue. Last month I had a week where I didn't have internet and they didn't reimburse me or lower my bill. Then to top it off they gave me a different modem that isn't even made for gig service. So instead of calling them and trying to get them to "fix" it again... I bought my own modem and router. I haven't had any issues for about a month. Then a 5 minute thunderstorm takes out the internet which I understood and asked to be notified when everything g was back up and running. I was notified about 20 minutes later and still no internet. Then late throughout the conversation with the representative I told him there was an outage reported about 40 minutes ago. He said that the outage wasn't resolved yet! Then why was I notified that is was resolved?! Xfinity needs to expand into the Midwest or at least Iowa because Mediacom isn't cutting it. Rant over.

There are not very many options for internet, cable, and phone services here in North Liberty,…read morewhich can sometimes mean people are unhappy with the service they receive. This is so not the case when it comes to South Slope! I have used them for internet services for the last four years and I can not recall one outage. They also came over and set things up promptly each time I moved to a new apartment, and were happy to explain any questions I had along the way.

I have been being charged for a land-line phone connection that I asked to not be set-up during…read moreinstallation. They basically talked me out of it, yet have been charging me for it. They're refusing to refund me. I was not told or shown anything regarding this during installation. I have been paying via auto-pay and honestly just trusted that my bill was accurate. Very poor customer service in this regard. I will be switching my provider and looking into small-claims court. Extremely disappointing since I grew up with this company. Apparently it's gone downhill without Frances then JR. Also, I've never had great experience with their internet quality. I know some have, however. Most expensive internet in the area with marginally better service.

They do a great job of installing & are a big help when a problem comes up with a carrier.read more

From the owner: The Choice is Clear...Crystal Clear! Your Local Authorized DIRECTV Dealer. Residential and…read morecommercial entertainment experts. Applications Include home, apartment complex, hotels and lodging and institutions. We have provided legendary customer service for over 15 years in all of Central Region. Call now and take advantage of free residential installation. Mention code Website and receive additional savings and special promotions. We are looking forward to serving you!

Down Right Satellite installed my Direct TV service and did a great job! I had called Direct TV…read moreoriginally and they came out and said because of my location they could not install their services. A friend gave me the number for Down Right Satellite and I could not be happier. These guys do things right the first time, they are the kind of people that you could trust to do anything TV related in your house. They think about what they can do and what will look good, rather than just making it work and leaving wires unattached, etc. everything is grounded, and put together very well! Thank you Paul and John at Down Right Satellite!

Professional, friendly, considerate crew. I couldn't be happier with the installed roof top antenna…read moreI purchased from Paul at Down Right Technology. The installation looks fantastic and I'm getting strong signals from all of the local channels.

Was good until it wasn't…read more.. Installation went well, solid speeds, and a decent price. However, make sure you specifically ask the installer what equipment is yours and what needs to be returned when you cancel. There doesn't seem to be an easy way for a customer to know what equipment is associated with their account, and apparently missing equipment can get expensive. When I cancelled, I returned everything I was aware I needed to return and was told I was good to go. Two months later, I received a charge for missing equipment simply listed as "not returned - modem." I called to clarify and was told, "Oh no, you did return the modem, but there was another device that wasn't returned. That's just how we charge for missing equipment." What? I ultimately paid the charge to avoid having it potentially sent to the credit bureaus, but the whole situation was pretty frustrating. If you're cancelling service, I'd strongly recommend getting a specific list of every piece of equipment associated with your account and written confirmation of what needs to be returned.

"Other than near-daily flyers in our mailbox for a few weeks, we NEVER heard anything from or about…read morethis company until today (8/27/2026) at 3:40 PM, when a service tech asked permission to park a "20 ton rig" near the corner of our property and install a ground-level junction box. We never expressed interest in switching from our current provider. My wife refused permission and the tech drove away in his truck after a few minutes. We did not request this "service" and won't sign up for anything with this company!" Addendum: At 4:45 PM on the same day, a truck trailing a "Ditch Witch" began working across the avenue from our house, i.e., no longer on our property. Within 20 minutes, an ImOn truck pulled up and parked ahead of it. Although this truck left, another (or the same) subsequently pulled up next to our property with a trailer in tow that held 2 huge rolls of underground cable. We spoke with the crew (mostly the foreman) for a few minutes to express our concerns. The foreman maintained that we should have received a "blue flyer" from ImOn that would have informed us about the project.

One of the best DIRECTV dealers in Iowa. Residential and Commercial. Boy do they take great care if…read moretheir customers!!

I didn't like the customer service they provided. I had to call multi-times to ask question that I…read morefigured they would do. Jesus my rep wanted me to do all his work, made me buy a router and then it didn't work out. So I am out $99.00 and now have to contact Mediacom. Wont go back to them