I called on a Monday for a new patient visit and they got me in on a Friday, my son and on the…read morefollowing Monday! Usually they are not open on Fridays, so I was lucky on both appointments. The first thing I noticed about was how friendly they were on the phone. When I arrived early in the morning, the three women behind the desk were already having a Jovial conversation about the possibility of a therapy animal in the office. They texted the paperwork to me. When I was done, I had my teeth examined and cleaned. It was a prompt and relaxed visit. I am going next week for a consultation for some cosmetic dentistry. It feels good to be around people who are happy where they work.

I used to go here before I moved states. I left because: 1…read more One day, my daughter left her car door open, leaving the light on all night in my car. This was the night before my appointment and Blackman Grove. It was just me at home, living in the middle of nowhere, with a dead car battery and no way to jump it. I called to get the appointment rescheduled, but was told it'd be $75 to do so. Fine. Thanks, daughter. I get it. 2. Finally get a new bridge (not sure if that was what the other appointment was for, but man, it was expensive, even with insurance.) However...a hygenist puts the bridge on and shapes it way too short. The dentist didn't even do anything. I was told she doesn't like doing those or fillings. I was also told that if I didn't like it, they could send it to a lab, but it'd cost MORE. Now, that side of my smile...the teeth are way shorter than the other side.‍ To my main point and complaint: found a new dentist where I'm located. They did X-rays and told me that all of my crowns from Blackman Grove are garbage. You can see them in the X-rays...they're not even cemented down well. I paid thousands...THOUSANDS...and now need to get them redone because my mouth aches. I loved this dentist...BEFORE they hired new people and completely redid the place (and started adding Botox to their services.)

Great experience. Saved me from a an unnecessary crown expense from a dubious dentist.read more

The dental practice Dr. Rachel Johnson is tops in my opinion. I have lived all over the US and had…read morenumerous dentists. Most have been so so. Dr. Rachel's practice has been and continues to be top notch. I have been going to her since she opened. Her staff is personable, well mannered, extremely knowledgeable in their area of expertise and patient oriented. I highly recommend this practice. Check out Google for more reviews.

Was contacted two days after I scheduled a basic cleaning. Spoke with a lady who came off extremely…read morerude and impatient. She attempted to up sale me on numerous things, including x-rays, claiming they would have to do the x-rays to determine the cleaning they would do. I asked her if I could just get a basic cleaning, that I wasn't looking for anything extra. She told me that it would not be possible without opting into the xrays and more. I asked her if she could give me any of the pricing for the services she says is required. She told me they didn't have access to any of the pricing. Seems pretty shady. Glad I came to Yelp. Makes sense that they are involved in numerous lawsuits citing fraudulent activities. I will be looking for another place to go.

I wish I could give them zero stars. Run far and hard from these folks. They charged up $5k on a…read moreSynchrony Bank card in Dental services I never received. Thank God Synchrony Bank removed the charges that I disputed!! Disgusting money hungry vultures.

I moved here from Chicago in search of a dentist. I researched the office on line. I have very high…read moreexpectations with any dentist working on my and my families teeth. I visited the office and was extremely impressed with the staff and atmosphere. The office is extremely clean and comfortable. The staff is exceptional; professional and friendly. They worked with me and my dental insurance to insure that I received the most and best services available for the coverage I have. The equipment is up to date and utilizes the essentials of modern technology. My teeth are healthy and my smile is even brighter. Thanks to Dr. Lewis and his staff. Special thanks to Deanne whom provides exceptional customer service insuring that my insurance and appointment needs are met exceedingly.

We have been patients for 10+ years. Dr Lewis and his staff treats us as family. General dentistry,…read moreplus he extracted a troublesome wisdom tooth and I did not have to take any medications after the extraction. They care and we are patients for life. We recommend Lewis Dental Group for your dentistry needs!

Donna Hamblin Everything done in one day. crown prep. Crown…read moredesign. Crown manufacturing. Crown placement. Latest technology. Overall a great experience. kind staff. Professional.

The staffs were nice and seemed care about their patients, but they failed to inform my husband…read morethat our insurance is not in network anymore and now we owed them $200+ for teeth cleaning fee. Definitely need to double check before you make the appointments especially it's a three months wait.

I could not possibly recommend a dentist any higher. The wonderful people at Fortress Dental saved…read moreme from such agonizing, excruciating pain.. I've had a broken tooth with the root exposed and a slight infection that's been causing me serious, serious pain for the past few months. I had been trying to hold out until my new insurance kicks in in February to have it dealt with, but late last night (December 23rd), I was hit with such immense, constant pain that I had to be rushed to the ER because of this nerve. My vitals had skyrocketed and I was trembling uncontrollably. The pain lasted for hours and the ER gave me injections into my mouth to try and temporarily deaden the nerve. They said it should last 8-12 hours, and in the meantime, I had to try to do everything in my power to find a dentist that would do an emergency extraction on Christmas Eve. I was up first thing in the morning, calling literally every dentist in Middle Tennessee.. Only to have every single one closed, and not only that, but for 4-5 more days. I was distraught and terrified to have that pain return and there be nothing I could do about it except lay in the ER in agony. After hours of searching, I found Fortress Dental and gave them a call. To my surprise, someone picked up and I asked if they were open to do an emergency procedure. The woman on the other end seemed hesitant and said not really, but asked what was going on. When I explained the situation, she told me to hold on while she asked. When she returned to the line, she informed me that if I came ASAP, they could get me in to at least examine it and potentially be able to remove it today depending on how difficult of a procedure it would be. This was the best shot I had and my only option, so I left immediately. When I got there and filled out the paperwork, they got me right in. After examining the tooth (which only cost $50 including the xrays), the told me that they would be able to remove it for me today. I had asked if that included anesthesia (because I have very, very bad medical/dental anxiety and have never had a tooth removed before and would need to be put under for it), and they said they didn't do anesthesia there and they could refer me out if I needed that. Since waiting even another hour more wasn't an option, I had to reluctantly agree to having the tooth removed under nitro. I was terrified and trembling, but they were the most comforting, gentle, calming, and encouraging people throughout the entire process. They helped keep me calm, they played relaxing music for me, they talked me through it the whole time, gave me stress balls to hold, covered me in a blanket, etc. They were comforting and encouraging of everything I was doing right and the entire procedure was a lot easier for me (both mentally and physically) than I could have ever hoped for. I cannot stress enough how absolutely incredible the associates here are and how beyond grateful I am for them. I cried tears of joy and relief when it was over because I would never have to go through that pain/fear of that pain again and thanked them all profusely. To everyone at Fortress Dental who helped me, thank you from the bottom of my heart. Truly. I can't tell you how much pain and suffering you saved me from for who knows how many days. You are all a blessing. Thank you, thank you, thank you. Thank you for being open and thank you for taking me in at the last minute, right before you were supposed to close. You have a customer for life. Thank you from the bottom of my heart. I hope you all had a wonderful Christmas and New Year.

They are caring and knowledgeable. An all women group that makes me feel wonderful. Dr Butler is…read morethe best dentist ever!!!

When I arrived, I was greeted by extremely friendly staff. I waited less than 5 minutes for Holly…read moreto take me back to have my exam, x rays & teeth cleaning. I really enjoyed Holly working on my teeth. She made sure I was comfortable, explained everything she was doing & asked if I was doing okay. Dr. Lee came in to do my exam after Holly was finished. He explained I needed a little work done & that they would be happy to get me scheduled. Holly walked me up front to discuss my treatment & Megan got me scheduled. I loved my visit. Everyone was very kind & great vibe.

First time client. Hygienist was 20+ min late, rude, aggressive and patronizing. I have nice teeth…read moreand I take care of them daily. It was to be my first cleaning appointment with them. I'm disappointed I was referred here. Side note, this is not a clean environment, urine all over the bathroom seat.

I'm very disappointed with this dental office…read more They did not inform my wife ahead of time that they were out of network with my insurance. Even when my wife asked about co-pay right before the visit they said no co-pay. I only found out after the visit when I received a surprise bill in the mail. Called the office and try to explain the issue, they said even they know it is an issue on their end, but I have to pay as they have billed the insurance. Transparency about costs and insurance coverage should be a basic standard in healthcare, and unfortunately this office failed to provide that. Patients deserve to know what they are being charged before treatment, not after. Now my only option is to file a complaint with TDCI and CMS.

I have been to over a dozen dentists in my life and I think I finally found my last dentist! I…read morecannot day enough good things about this place. The dental hygienist that I've seen has been so gentle on my teeth. The doctor is always kind and knowledgeable whenever I've had questions. I've had both routine visits and fillings done here--both where great. I will use this place as long as I can.

Went for my first time since moving to the area, and everyone is quite nice! Very patent, and…read moreconsidering I'm terrified of the dentist, they made me feel very relaxed and at ease during the visit.

It normally takes me an hour to get through a dental cleaning and exam. They had me in and out…read morewithin 30 minutes. While my initial thoughts were "that's efficient" when I realized they rushed my entire family through that quickly, I realized they are churning volume for profit. They didn't even clean my wife's teeth, rather did X-rays and sent her to front to checkout. When she asked "are you going to clean my teeth" they responded "did you want us to?" Her response was "what am I here for???!!!" Additionally, I avoid X-rays due to thyroid issues, and the hygienist stated. "The dentist will not see you for an exam, if you don't do X-rays!!" This place (while nice) is a money mill turning out twice the volume due to rushed services. Avoid them and find someone who will take their time and do it right!!

As of 2026 do not use or strongly caution against!…read more They have a new dentist that is very unpleasant to deal with. The quality of his treatment was very subpar. And for the first time since I started using them, the experience was distressing and unpleasant. I will not be using them anymore.

Love this place. Val up front is great...the biggest sweetheart you'll ever meet. Ashley and the…read moreothers are great too. I've been coming here for the last 9 years and they have always done a great job cleaning my teeth and my kids teeth. I would highly recommend them to anyone looking for a great dentist.