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    MAGICUTS

    2.4 (5 reviews)
    InexpensiveHair Salons
    Open 9:00 am - 5:00 pm

    Services - MAGICUTS

    Haircut

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    Chatters Hair Salon

    Chatters Hair Salon

    3.0(12 reviews)
    0.8 km

    Always leave satisfied and I like how they offer a free service to have my bangs trimmed.read more

    This was one of the worst professional haircut experiences I have had in my life, if not the worst…read more This is regarding the Abbotsford Sevenoaks Mall location, service on May 9, 2026. I explicitly told Sandy, my stylist, that I wanted to keep my hair long and trim 1/4" off all the way around, definitely no more than 1/2" (in case she was inaccurate), thus the reference point was 1/4", just make it even and cut stray lengths. I wanted to keep my long waves on the sides which covered most of my ears. She first used electric trimmers and in the beginning two passes she took off 3/4" off the left side over my ear. I immediately told her nicely to stop, that was too much and I was not happy. I reached down to the floor to get my hair she cut off and I showed it to her. I estimated 3/4" because I know dimensions as a woodworker. She was sad and apologized. I told her my girlfriend wants me to have my wavy hair over my ears. Now it was gone. This was significant because my girlfriend lives overseas, and she could only see me for less than a week. As she continued, the stylist further erred by telling me what my haircut should be, with hair only barely over the tops of my ears. I had to correct her again! I told her that 'no, you need to cut what the customer wants'. She knew she failed. I complained calmly and respectfully to the manager, who was very concerned and cordial, and told her that I did not tip because of the bad cut, and that I would not be returning to Chatters. The manager apologized and offered a refund, but I refused it. I told her that I was brought up and learned that if you get bad service in a haircut, you pay for it, yet it does not require you to do business with them again. Also, in some circumstances I believe that if you refuse a refund, you keep your power of complaint as a customer.

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    MAGICUTS - hair - Updated May 2026

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