Came in and was great by a very friendly staff. Helped my find the My Father Blue quickly, I didn't…read morehave to search for it. They've got a small selection of beer, if you like, or soda and water too. Super chill environment for sure and the cigars are either super fresh or well maintained, very enjoyable.

Best Cigar shop and lounge I have been to in TN! Great selection, great prices, friendly…read moreknowledgable staff, clean friendly lounge.

Great selection, dude there was super helpful! Helped me look for exactly what I needed! 10/10read more

Absolutely love this place! They obviously have all your vaping needs but the biggest seller for me…read moreis that have high quality delta products from great pre rolls (I suggest the hybrids) to the absolute best edibles! The picture are what I recommend the most

Just picked up a last minute Christmas gift on Christmas Eve and Sam the store manager was so kind…read moreand knowledgeable!! Love the vibe here and so much to chose from 10/10 recommend

Have you ever been to a business that made you feel so welcomed? Well that was Cigar Station for…read moreme. My husband smokes cigars occasionally and I'm not very familiar with the type or brand that he prefers. However, Sam put me at ease. She was extremely helpful and very knowledgeable. The other patrons there were welcoming as well. I highly recommend this cigar shop for all your tobacco needs. This will be my shop for now on. Also, I got what I needed for my husband for our 23rd wedding anniversary.

I always go here. Despite the other reviews, I've bought 50 plus items from these guys and they've…read morealways been great. People need to start leaving good reviews when businesses are good to them.

BUYER BEWARE!! If I could leave zero stars I would. I went in this shop for a vape. I chose my…read moreflavor and then saw a sign that said try the vapes in the shop because we can not exchange once you leave. So when I saw that sign I opened my vape in the shop and tried it IN THE SHOP I never left, when I hit it all it tasted like was coil and metal so I told the lady I would like to change the vape. She then argued with me and then called the manager on her personal phone saying god knows what because she wouldn't let me hear let alone talk to him to explain what was wrong with it. Once she got off the phone she told me that since it technically still works it doesn't matter that it's burnt and taste like coil and metal and she won't exchange it. I will be disputing the charge and I will never go there again. If you're looking for a good smoke shop that's never let me down personally I would go to the smoke shop across from Burger King in Columbia 5 mins down from this sorry excuse for a shop.

This place IS downtown Franklin. I had been to the Springhill location a couple of times for…read moremeetings, but I didn't realize the Franklin location had opened until November 2025. I've smoked in all three rooms and on both the front porch and back deck. I've had meetings there, accomplished solitary work on my laptop, read a book, and just spent 30 blissful minutes lost in the thick smoke of a Liga flying pig. This place is dreamy.

I was visiting from California and had heard of this place so I had to check it out. Amazing…read morevibe!! Several chill rooms each with its own creative ambiance. One was a Spurgeon room, another a Churchill room. The game was on in another room. It was busy but I found a great spot to smoke one of their house cigars with a few guys and a few gals. Everyone was welcoming. John was one of their OG cigar masters who directed me to a whole stash of amazing sticks to buy to take back home. I will visit this place every trip I make out to Franklin.

This place has an amazing brisket sandwich and the workers are always friendly in hereread more

This family owned. They smoke bbq on Tuesday thru Saturday. The best Brisket and ribs I have had…read more They have breakfast and lunch items. And you can pre order the ribs and brisket(by pound) also. They will have it ready and give you side items and buns too. The staff is very friendly everytime you go in.

Great selection and good prices. Associates were very helpful…read more Will return and will look to Total Wine as my place for wine and spirits.

I love the selection, classes, and a select few employees who know the products, and I have…read morereceived excellent recommendations for the perfect bottle of wine. I appreciate those experiences. However, the reason for the two-star review is the manager. She is very authoritative and creates issues when there are no issues. She enjoys reminding customers and employees that she is "The Boss" and always looking for an altercation. Abby does not match the image of TW&M. I am currently a Reserve member and usually become a Grand Reserve by the end of the year. Doubt that will happen this year.

Amazing service love going there and seeing chacotay! I think is how you spell the pups name :)read more

Really high prices like another 5-7 dollars on top of what you would expect to pay with bigger…read morecompetitors, when I pointed this out and asked if they could throw in a drip tip because a bottle of juice was 30 dollars he balked. Didn't have pre built coils. Had only a few mods and one make and model of Rdta. It's very hard to "shop" here, because they simply don't have inventory. For some reason people think it's great to open a vape shop, because it's what they want to do, however felt like I was getting ripped off the whole time because I was being walked towards one product with a higher price point because it's all they have. Then I helped sell a gentleman a battery charger, who was on the line about buying another mod in addition to his first one because he was charging via micro USB which usually damages it over time and makes a battery charger un avoidable. But when I heard the price near a 45% percent markup I balked. They only had Un named cheap Japanese cotton with only 5 sheets was 5 dollars when you can buy a much larger supply elsewhere for that price. They and their customers would be much better off if their business would hurry up and die. They can't afford the cost of competing, because they can't afford expenses and so their cost of doing business is passed on to their consumers at rates that don't make sense to a savvy consumer. I could think of so many other better places to go. Obviously because they don't have a lot of money sunk into inventory, they really aren't doing that great, and because of that, it hard to call it a vape shop, more like a pop up.