5 stars are not enough. After four back operations, I underwent physical therapy, acupuncture, and…read moremany massages in the last 5 years. It still was not right, until today, June 21, 2025 I was referred to Haiyan, at Ocean Wellness. The most professional and knowledgeable masseuse I have ever had. As I walked out, I felt like a new person, not ready to run, but maybe after a few more visits. Thank you, Haiyan.

Let me start with the fact that I have been to probably at least meh.. 15-20 different massage…read moreplaces in my life (I have back issues). I see a chiropractor. I have had back pain my entire life and have even been to physical therapy multiple times for it. So massages are no new experience to me. This isn't a newbie review. I called this place super last second today out of the blue when I couldn't get through after trying to get ahold of "phenomenalU" massage (yes I have no problem calling them out I have zero chill or filter in my reviews, rest assured I am always honest) for days and days about a Groupon that they ended up not being able to even honor before it expires. -anyways- They took me right away good price so I'm like okay that scares me when I saw the reviews too. I get there and no there was no big interview but like it's not a medical facility so I didn't expect to fill out a form. I don't know why some people expect that lol not every place is like that. I told her what spot I wanted her to focus on and how much pressure. On the phone the guy said hot stones were included but I had to ask. I didn't really want them this time but next time - because there absolutely will be a next time- I will. The way this woman knew EXACTLY what knots to work... OH MY GOD. Exactly where I needed her to work on in my shoulders... EXACTLY the amount of pressure just enough before it would hurt but it didn't hurt. It was THE BEST MASSAGE I have ever gotten in my life. Hands down. I left looking like some kind of drunk troll. I looked like I couldn't even tell you what day it was... like I just woke up from the best nap of my life. I felt like I just took a melatonin for the rest of the day and my whole body is relaxed head to toe

Awful! The center is only interested in making money rather than helping you. I went there for an…read moreacupuncture treatment for a pain and they treated me for 15-20 minutes and charged me for the hour. I paid $75 for 15 minutes of treatment and the worst part is that the treatment did not help or ease my pain by even 1%. My recommendation is to go to the another Acupuncture center where they will help you sincerely and holistically. This center is really not at all recommended!! Stay away as far as possible.

OMG! This place is amazing. I am in from Chicago and found this place via Google. The woman…read more(Lucy) did an amazing massage and GREAT foot reflexology. As someone who gets these often -- I can say she is in the top 2% of all therapists I've been with! They have a great Detox machine that pulls stuff out through your feet ... well worth it! DO GO!

Very relaxing and accommodates walk ins. They do very deep tissue massage which is what I need and…read moreremove cracks from my back. Excellent quality massage.

Went in for a couples massage -timely service - awesome massage!! Will definitely be backread more

Excellent massage, comfortable, clean and super attentive, have been seeing coco, she gives…read moreoutstanding massage. Worth every penny!

My third time coming here, I was suddenly asked by an older woman to not only pay upfront but to…read morealso mandatory tip 20%. I have never experienced being forced to pay and tip right away. She was an older woman I had never seen here before, she was rude and kept saying "u pay now" without even approaching the register. Very odd and unprofessional interaction. I thought I had found a good spot not far from my job but sadly I won't be returning. I work in services and know how important tips are but have never asked at any massage place to tip upfront or even pay upfront.

I was asked to arrive 15 minutes early to fill out paperwork. I got there and the paperwork took me…read more1 minute. It should be electronic (not paper) so I can fill it out ahead of time. I had a 1-hour deep tissue massage with Megan W. When she brought me back to the room, she reiterated what I had written down on the intake form. My goal was to get the knots out from my shoulders, back, and calves. After about 10-15 minutes, Megan asked me about the pressure. I said she could go firmer but I didn't notice a difference. I was hoping she'd get the knots out but the massage was relaxing. Shes also very professional. Before my appointment, I received 1 phone reminder and 3 text messages (before I typed STOP because I didn't need another reminder).

Always consistent. Wonderful massage therapists. Lovely clean rooms. I highly recommend New Body…read moreTherapeutics.

Great massage, very professional. Only reason not to get 5 stars is walls are very thin and you can…read morehear everything in every room.

Brandon is amazing and professional... I've been coming to him for deep tissue/Sports therapy…read moremassages for a few years now. You can't be in better hands than with Brandon.

From the owner: Best Sports and Deep tissue Massage Therapist in Livonia MIread more

Worst service ever!!!! You can't book an appointment ever, they just keep canceling and offering…read moreyou complimentary session, but you can't make an appointment, so you can never use that session. And don't even buy a Groupon for this, it's just waste of money!

where do I begin! I have never encountered such poor service I actually created a yelp account to…read moremake others aware of this switch and bait company! First this was purchased on groupon as a couples massage, it was then scheduled as a surprise for our anniversary. THE DAY of, they call to cancel and say they no longer offer the couples massage-that we had to pick from the list of services..this is not what we wanted-but ok, just want a service so we do exactly that--take the day off work because of the limited times available. We then arrive at the location, (which is a 45 min drive one-way) which in itself had construction going on within the building, we make our way to what seemed the basement-no lights on, dirty, so we sit in a darkened dirty hallway on very dirty chairs in the hallway, and wait- then as time passes we thought that maybe they are running behind. 10 MINUTES AFTER WHAT SHOULD be our start time, my fiancee receives a call for ME-on HIS phone-from not exactly sure who the rude woman was but stated our 'therapist' needed to reschedule!! as you can imagine my disappointment--not only was there no consideration for our time or customer service-but this woman actually was rude to me when I asked her to verify the number she had 'supposedly' been calling for 'an hour' to reschedule! No compensation or new appointment time was offered--she hung up on me! I never have encountered such poor service! PLEASE DO NOT WASTE A DOLLAR ON THIS "COMPANY"!! I would not even give them the one star!!

Fantastic massages today. Kimber did a great job for me and my husband really liked and enjoyed…read moreBarbara's work! Will definitely be going back soon!

Kimber Ann Is Awesome! She Was Able To Get The Knots Out And Get My Body Feeling Amazing! Loved How…read moreShe Took Her Time && Went Past Out 60 Minutes! She Did Wonders On My Body! I've Paid $100 For A Massage Before And It Absolutely Didn't Compare To This. I Felt Like Jello, Very Relaxed! She Knows What's To Do! Thanks Again Kimber, I'll See You Soon!

Paid for a 30 minute massage, got massaged for a total of less than 15 minutes when she Cici…read morefinished she said that we are busy. She still wanted to take my 60 dollars for a half hour massage that was less than 15 minutes. Communication is horrible. She needs to be fired. Worst massage ever. not coming back. Huge waste of money

From the owner: elegant environment, our staff will do massage with face mask during this special period of time,…read morewe are extra careful about store hygiene and personal hygiene. We also need our customers to wear a face mask or something cover your face when come to visit our store.