Whoever answers the phone is rude and doesn't know how to say goodbye to customers. just yes and…read morehangs up mid sentence lmao. their prices are outrageous too. just go to staples lol

I had a terrible experience with this company, unfortunately. Some staff in particular really need…read moreto work on their customer service skills, especially over the phone.

This company Is a joy to work with.. exceptional quality and price!…read more Thank you so very much! I will be forever be a grateful client.

I would love to review based on the printing - but I can't. First time I was on a deadline so I…read morecalled up and the girl told me to email the files. She said it'd be done by 4pm. Well at 2pm I received a call saying the printer is broken. I asked if they have only one printer and she said yeah. Then I asked for a recommendation and she didn't even mention the other locations. This morning I woke up early to go to get a print done after seeing they're open on Saturdays. I thought I'd give them one more shot. I wake up early, walk downtown - not open. Even though it clearly says Open at 9am on Saturdays on all of their online profiles). Completely unprofessional. I then called every other locations - none of them are open... or they aren't picking up their phone.

I work for a fairly large company in the greater Vancouver and the service is awesome!…read moreAlways ready for pick up when i arrive. In and out on my tight schedule. Customer service is top notch! RTC

We had a small project completed by them, and the experience was excellent. They were extremely…read moreresponsive in their communication, and the quality of their work was outstanding. Ashley, in particular, has been wonderful to work with.

Short and sweet - all I've got to say is that the staff working here are friendly and eager to help…read moreyou out. They answered some questions for a real small job that I had, got back to me super fast and printed my labels in a day. I was so happy, I am looking forward to using them again for future projects.

If you're looking for a professional, friendly team to support your printing needs - look no…read morefurther! I have worked with TPH team at 608 Hornby with my previous company, current, and for personal needs. No matter the project, size, or timeline - they are up for the challenge. Thank you to Lisa, Kim and team for their dedication and work. It's hard to find people like them.

I done most of my event print out with twiisted media and they did a fantastic job with it. They…read morehad their own designer. That save me a lot of time from sending artwork back and forth for revised. All my clients love their finish product.

Used this place twice and will never come back again. 'Johnny' has to be one of the most…read moreunprofessional characters I have ever met in my life. Not to mention I saw him throwing a tantrum or some sort at another customer, or employee?, at my most recent pick up. Cheap prices, decent quality, pay for what you get. But definitely see their other sales other than Johnny, steer clear of that fellow. 1-star for not only late on my first order, but late on my second order as well. Also, there were some loud arguments going on in the meeting room between client and the company manager at my first pick up. I have never written a review before on Yelp, but this has sparked my interest. They definitely need to change their management.

I needed some items scanned and emailed. I received the most helpful, friendly and professional…read moresupport from this business and highly recommend Copies Plus.

Service is OK. Not great which is why the two stars are missing. Service super important for me…read morewherever I decide to go whether it's a company like this one or if it's a restaurant. Their service could be better. Much better because I came in wanting to print a funeral program. And the guy asked for my USB which I gave him. And he didn't even ask me to come over to the computer with him. He just looked at me as if I didn't know what to do (which I didn't cause he never said anything to me). The staff could definitely be friendlier. The service there felt cold. Perhaps it was because it's a Saturday morning. But still. You're at work. And if you're at work. You gotta be prepared to give the best type of service you can offer and give when you're at work. I would still recommend this company if you needed something to print. But like everything else. If they don't improve. Time to move on cause there are companies that do take their service seriously.

Just had a book printed with them. Great customer service and the process was easy to go through…read more Fast communications and clear concise interactions. It took some time but very happy with the finished product. Many thanks

I signed up for Yelp just to write this review. I've used Bond for just about every print job in…read morethe past year. Their quotes are usually lower than other print companies, but the main reason I go back is for the service - it's amazing. I've sent artwork again and again for mistakes and minor adjustments on my part (I can be a difficult customer :) and they are helpful in communicating what they need and what will work best. Even though I have never set foot in the print shop - I know it must be a great place because they do amazing work.

I just came in with a rush order, as I needed updated business cards for a meeting with a Japanese…read morecustomer (who traditionally exchange cards...which I only learned 1 hour before the meeting). Tom was incredibly helpful, printed the cards for me and had me on my way in less than 20 mins. Wonderful customer service from a local shop...who didn't even want to charge me a rush fee until I asked them to. Couldn't recommend more!

Service was fast, product was excellent quality and Tom was very pleasant to interact with. Highly…read morerecommend!