Fast response and awesome job! We had a rush situation with one room and thought if we could get…read moresomeone here right away, maybe we can get the other rooms and an area rug all done at the same time. Not a problem. York was assigned our job, and he was amazing. When we explained the difficulty with the smell in the room needing immediate attention, he mentioned that he could add a deodorizer for a very reasonable price, so much so MT wife insisted we add deodorizer to all the rooms. I was amazed that they actually use different processes based on the material of the carpet - one that works best for each situation. When York was done everything came out better than we imagined, and it all smelled so fresh in addition to looking oh so clean. I highly recommend them.

There's nothing like moving all of your furniture and belongings in to the garage for the day. It…read morefeels like you are moving but instead of getting rewarded with a new house, you have to move all of your crap right back in. Very anti-climatic. The GOOD news is you moved it out for a reason. Try as you might, barefoot as you may be, your carpets still get dirty and require a little professional attention. Enter Qualls Chem-Dry. Extremely reasonable prices quoted by a very friendly attendant over the phone. She even notified me of some specials that they had running and offered me the best pricing they had. About 20 minutes after arranging the appointment I get a text message confirmation which adds a little piece of mind. The tech was actually early for my appointment which could be problematic if he hadn't called ahead and arranged to be early (nice touch). He was very professional, did a great job, and there was no "add on" or upsell. We did call an audible to have another large room cleaned and he was empowered to figure the pricing and complete it with no hassle. Definitely a recommend here. If you are going to have someone scrub under your feet, these are the folks to do it.

Candace did an AMAZING job on our carpets, they went from dead to alive looking brand new. We opted…read morein for the pet stain removal and it smells brand new in both rooms we got done, pricing is also amazing and didn't feel expensive at all. She was on time and got done in a good amount of time.

so friendly! And I am so pleased with the level of detail she took with my tile and carpet! Thank…read moreyou so much, it feels so much better and SMELLS so much better. I absolutely recommend this company to anyone with tough carpet stains or tile stains

Pleasant workers, very clean carpet. Fast. They came on time. We plan to use them again.read more

Very good fast and reliable service. Will definitely use again!! The whole staff was friendly and…read moreefficient

I had my carpets and LVP flooring cleaned and they did an amazing job! All of the techs were super…read morerespectful of my home and the work was great. Their prices are very reasonable for the work they do!

Not sure what happened at our house given this company has favorable reviews, but I was wildly…read moredisappointed. We had our basement and stairs done. We've had family living us with that doesn't necessarily have the same cleaning standards I do. Having the carpets cleaned was more of a sanitation effort than anything, and I don't feel that was even remotely touched on. A few that were living us with little artists, so upon their departure I found many colored spots on the carpet. I'm not sure exactly what it was, but there was red, orange, yellow, blue, green and black in multiple locations. Before the technician started I pointed these areas out. There was particularly ugly black streaks in the bedroom which I was informed "might not come out". Overall: HERE'S THE KICKER--I used my spot cleaning machine after Coconut had been here and got ALL of the colored and black spots out that they didn't. And the water it drew was absolutely filthy!!! There has not been anyone in our basement that could have caused it to be sooooo dirty from the time Coconut did their "work" to the time I did mine. All it took to pull the colors out was a little effort. How could industrial machines not have well surpassed mine?!?! Bottom line: I'm calling another company to come do the job right because I wholeheartedly feel it hasn't been cleaned at all. And sanitization is my top priority here. Disheartening! The concerns: 1. The man that came was here for a very short time which was the first flag raised given the size of the space. 2. Finding all the carpet heavily saturated after he left. Expected to have it be a little damp, but this was WET! It took 2 1/2 days of fans blowing to dry it. 3. When I went to see if the marks were gone, I found at least 50% of them still there. 4. None of our furniture was protected. We've used other carpet cleaning services in the past and they put small squares of plastic under the legs of furniture. We moved out what we could before they came, but some things you just can't get out of the way. Such a small effort for something that makes a difference. I ended up doing this myself after he left. We have several vintage sewing machines in tables that could have been ruined otherwise.

I've used Crystal Clean Carpets for years. Josh is very professional and always does a great job…read more I've recommended him to friends who have been impressed . I was very happy with the steam cleaning of grout lines on my tile floor.

Crystal Clean did a fantastic job cleaning a sofa and carpet a few days ago. We have a dog that…read moresheds and both the carpet and the sofa had a fair amount of light stains from the dog, kids, food, outside dirt etc. But both look BRAND NEW now that they've been cleaned. Chris was very responsive to my initial inquiry over email. Appointment was quickly scheduled for a few weeks out and Scott was the Pro who came out and did the cleaning. Scott was extremely thorough and spent more than 90 minutes cleaning both. Price was fair and reasonable and best of all, they accept Venmo, something more trade/service people need to get on board with! Kicking myself for not doing this sooner.

Andrew cleaned the carpets in my old and new houses and did an amazing job! He was quick to get…read moreback to me when I reached out to him on Yelp, charged a very fair price, was prompt, and did high quality work. Very happy with his services and will definitely be using his services again! Updated: Andrew has now cleaned my carpets 3-4 times and is consistently wonderful! I will never call anyone else.

Timely. Thorough. Pleasant. Great job. I would highly recommend them. Came to deal with a pet…read moreaccident. I saw them stick their nose into the carpet to be sure there was no residual odor.

I can't tell you how impressed I am with the customer service and especially with the results of…read moregetting our carpet cleaned with J&T's! I had my carpets cleaned last time (and I have fairly new carpet) and it didn't look like they did anything but make my carpet wet (it took nearly 2 days to dry). When Jim from J&T's was done, my carpet looked new and dried within a few hours. He also spent about 2 hours versus less than 45 minutes with the other guy. Hands down, I would recommend J&T's to anyone! They have incredible service, do great work and are priced fairly.

J & T's Professional Carpet Cleaning just cleaned all of the carpet throughout my house and did a…read morefantastic job! Very reasonable priced and told me if I saw anything I was unhappy with, they would come back and take care of it. Everything looked so good. Will definitely use them again. Very professional.

Next Level Carpet did a phenomenal job cleaning my carpets. I have two lil pups that were not used…read moreto carpet and thought it was a giant indoor grass pad. It was bad!!! But Jared did an amazing job getting it all out. Carpets look like new! He was punctual, explained the process, and thorough. I highly recommend!!!

Next Level REALLY IS NEXT LEVEL! Their response was quick,…read morethe quote was fitting, and the service was AMAZING! We live in a 4 story townhome our balcony is in the fourth floor, where our BBQ is located... as you can imagine bringing marinated food all the way up and dropping the entire bowl of meat and Chinese RED BBQ SEASONING onto off white/grey ish carpet is NOT something you want to do! Sent them a couple of pictures and they came out as soon as possible Jerod was VERY knowledgeable with what type of cleaner to use and took care of it like it was NEVER there! He even touched up some landings where the sauce splattered onto the 2nd and 1st floor. Value wise we definitely felt like we under paid! Thank you Jerod!