On 12 February of 2026 our new 2026 Hyundai Sonata incurred a cracked windshield. When the vehicle…read moreentered under the first upper brush there was a loud bang. Upon exiting the SolarShine Express Car Wash the vehicle was examined but no noticeable damage was found. Later that afternoon we observed a large crack in the windshield. A claim was filed with SolarShine and this was the response: Dear Mr. Moller, Thank you for taking the time to bring your concerns to our attention regarding your recent visit to SolarShine Express Car Wash. We truly appreciate the opportunity to review your claim. After carefully inspecting the vehicle and reviewing our camera footage from the time of your wash, we did not observe any malfunction or irregular operation of our equipment. Our wash system was functioning properly, and our brushes are designed with controlled, light pressure that would not cause damage to a windshield that is not already compromised. Attached to this email are photos showing what appears to be a rock chip in the windshield. The crack in the glass runs directly through this area. Unfortunately, even a small rock chip can significantly weaken the integrity of the windshield. When glass that has been heated by the sun is suddenly exposed to cold water, the rapid temperature change can cause the glass to expand and contract quickly. If a chip is present, this thermal stress can cause a crack to spread from that point. Based on our findings -- including the presence of the apparent rock chip and confirmation that our equipment was operating normally -- we are unable to accept responsibility for the damage and must respectfully deny the claim. We certainly understand how frustrating windshield damage can be, and this is not the outcome anyone hopes for. If you have any additional information you would like us to review, please feel free to share it. We value you as a customer and appreciate your understanding. -SolarShine Express Car Wash

This place has declined rapidly it used to be a great place to go. No any longer this was my last…read moreattempt will not go back and recommend people avoid this place until they get back to the place they once were ! Today I went through and my truck came out dirty ! Paid for top wash and got nothing in return but a dirty vehicle and out my cash ! Half the equipment was not working and no one is prepping the cars to offset there equipment failure! Zero stars !!!!

I couldn't even get enough attention to get a quote from a person. Very tacky and disrespectful…read moreto new customers. I'm offended. What?! My money not good enough or are you just that busy. You won't have to worry about me anymore.... or any of my friend. Update 4:49pm - This customer service person is actually harassing me now with smart behind comments. They need to do something about her. Just imagine the business they are loosing behind her. If I didn't see the prices on the website and took the time to write in for a quote, one would think they would be grateful but their customer service person is acting offended that I bothered her. Listen young lady, you are doing more harm than good trying to engage in a back and forth with me. Move on.

The 2011 Porsche Cayenne looks amazing! I purchased the package for my husband, as it's black and…read moreneeded some TLC. I wish I had taken before photos! Inside is spotless, steam cleaned and protected! Outside is smooth like silk when you touch it, and the swirl marks (along with a Lowe's cart skid mark) are GONE! Thanks so much for your hardwork!!!

Over a year later (riding thru 1 to 2 times a week) and I still run into friendly people every…read moretime. I also see a lot of the same faces, which makes me believe that there is a great work culture! Thanks to all the employees for being awesome!

Great experience. I came around 12 pm. on a Saturday and was not busy at all. Got to throw away a…read morelot of my trash and go into the wash for an express wash. All the employees were super friendly and efficient. I'm definitely coming back when I'm in the area.

Josh did an excellent job, got all the nooks and crannies most detailers typically miss. The wheels…read morelook better than when purchased, I highly recommend.

Josh was amazing meticulous, professional, and careful with every detail. My car was already in…read moregreat shape, yet he made it look straight out of a showroom. I've had so many people ask who detailed it. Highly recommend, and I'll definitely be coming back.

Great place to get the car wash, staff is great, always ready to help…read more I'm a regular, I stop by a few times a week. Fabricio

Location: 5 Affordability: 5…read moreCustomer Service: 5 Quality: 5 Military discount: Yes, 10 percent We have been frequent customers of this local car wash spot in Lexington, SC. Most recently we visited them yesterday to get our SUV washed. It's got easy access and exiting from two major streets. Everytime we visit their staff is very friendly, helpful, and professional. They have always honored us with a military 10% percent discount. The facility does a great job with cleaning the entire vehicle. With the price of the car wash, they provide you with towels for drying off your vehicle. They also have vacuum machines with 24/7 access everyday. We've been very satisfied with their customer service, and I'm positive that we'll be returning for another visit very soon!!!

5 Star The Manager Ashley and Crew Leader Connor are Outstanding at this location. To say I was…read moreenormously impressed with the staff and what they did this morning is an understatement . After my car came out of the wash bay and Ashley and Connor wiped it over with clean towels my car looked showroom condition again. I feel dedicated customers it is up to us to always show appreciation where it is due in the form of a nice tip or go the extra mile to contact upper management and let them know how pleased we are with the services and what a fine job they are doing at this location. In particular performing above top levels of customer service. To me it is about customer service and being a lifelong repeat satisfactory customer the service I received from Ashley and Connor this morning was top notch and as I always come to expect from this dynamic duo as usual. Honestly my car looked brand NEW after Ashley and Connor finished up even lifting my trunk to wipe the excess water from running down after I leave. Wow I am impressed!!! I 100% percent appreciative everyone at this Autobell location who treats the customers as family and not looked at as another customer. Over the years I have had the opportunity to see alot of positivity from this location. I like to refer to this Autobell the Country Club of all the Autobells because we always come to expect good service. It is nice for a change to know you are going somewhere to receive excellence and supreme top level customer service with a smile. The Autobell Car Wash on East Hudson Boulevard in Gastonia is pretty epic! Professional Management and Nice Team Leaders at this location. Come visit again soon!!! Great Job Autobell Store Number #18 My Car Looks Brand New!!! Thank you Ashley and Connor for all of your hard work

I was disappointed with my experience. Customer service was lacking, and the interior cleaning was…read morenot acceptable. The car was not thoroughly vacuumed, the windows remained dirty, and the door jambs were not cleaned. I had to clean the door jambs and vacuum the interior myself after returning home due to the poor quality of work. For $36, the service felt like a basic drive-through wash. I expected a higher level of attention to detail for the price. Based on this experience, I will not be returning and cannot recommend this car wash.

I just wanted to take the time to give all of these boys kudos they work day and night through rain…read moreshine and snow for us never complain. Victor always does amazing and taking care of us and we appreciate all the work that they do for us thank you Victor and the rest of the team for all your hard work all the time.

I had never done the Autobell thing, so I bought a pre-paid wash and "master vac" I don't know what…read moreI expected for $50 but it certainly wasn't worth it. It's a regular drive through wash, not even very long in the wash! And then two guys do the outside (but missed the windows) and mildly vacuumed. I do better with my hand held vacuum. I tipped them $10 before I saw what little they did because the whole thing felt rushed. This was totally not worth $60 and I will never do it aga

We were one of their original clients at the Concord location near Concord Mills but it looks like…read morethey SOLD OUT to a greedy chain. Instead of $8 for a basic car wash it is now $18!!! And that doesn't even get the tire shine. It's now $12 for basic water running over your vehicle but if you ACTUALLY want soap it's $18/wash. The text on the screen is SO SMALL that you THINK you are getting tire shine but what it ACTUALLY says is "tire SOAK" whatever the F that may be different than the soaking they normally get when they simply roll through I could not tell you nor could anyone on sight. In short, they are WAY over priced! Go to AutoBell or other more reputable car wash locations. I did say something to the attendant on duty but he pointed out that it was SOAK instead of shine. In order to get the tire SHINE you MUST spend $24 on a SINGLE wash! Absolutely unacceptable and #unworthy

I enjoy my unlimited wash plan. I think it's a good value. Everything looks great from a quick…read morewash, except my wheels. The tires are shiny, but I have to clean the wheels myself. The staff is friendly and helpful.

I had a wash and tire shine at the Sam's Xpress Car Wash in Pineville today, Friday: great job! But…read morea previously damaged part of the front fender came off in the wash. Not only did the technicians kindly retrieve the part inside the wash, but they proceeded to pop it back in place on my fender better than before (it had already been sticking out!) and taped the trim neatly to the repaired piece!! It saved me hundreds of dollars that it would have taken to have this part repaired on my Mercedes!! Thank you, Sam's Xpress!!

Very organized. Great results on my car. They have all of the extras: cloths to wipe down your car,…read morevacuum at very high power, mat washers, fluid to wash your glass.