Dr. Parrot treats both of my children and has since birth. He is very Patient and always takes the…read moretime to explain everything thoroughly to me (and my Grandmother if she comes with us!) and answer all of my questions. We have seen Dr. Bush and Dr. Taylor on occasion when Dr. Parrot isn't in and they are great as well. His office staff is great and truly personable with their patients. Everyone greets my children by name and always makes them feel special. We absolutely love it there!

My child has been treated by Dr. Mark Parrott for 10 years and she really likes him. As a parent I…read morenotice the little things about his approach to my child. I find him to be patient and very thorough, never rushing. He has such a great personality for pediatrics. Office staff is outstanding. No phone menus, a live person answers your call!

We were seen quickly. The NP was very thorough and was able to renew our prescriptions. We are…read morefairly new to the area and she helped us get a Primary Care Physician. If we have to use an Urgent Care Clinic in the future this is where we will go.

I've been coming to this clinic for most of my medical needs for about a year now. There are two…read moreseparate offices, one for the actual medical clinic and the other for behavioral health/counceling. I am a patient of both and I can honestly say the entire staff are wonderful, easy to deal with and actually care about you and the services they provide. My behavioral health counselor Sarah is wonderful and so easy to talk to. She's one of those people you feel comfortable with right of the bat . You don't feel like you're in a therapy session, you feel like you're sitting and talking with a friend. The medical clinic is pretty much the same way, my only complaint there is some days they are extremely slowwwww! I'm not sure why that is but, it looks to me like on those days they have over booked patients. Most days I'm in my appointments on time and there are no issues but, I have had a few occasions where I've been here well over 2 hours. Which if you have a life and things to do can be very frustrating! Otherwise, this is a wonderful clinic and atmosphere. You aren't just a number here, the staff really do care about you!

They need to take "Adolescent" out of their name. We chose this practice in 2007 when we relocated…read moreback to KY with our two young kids. Now that they are older and should be able to consult their primary care physician on uncomfortable questions they don't want to ask their parents, we find they can't. We were told to "pick a gynecologist" if we were interested in contraception to control period symptoms. Reproductive care IS healthcare, and PAA is not only abdicating this responsibility but putting a barrier between patients and this care by requiring them to go to a specialist that their parents may not have time or money to visit. It makes patients feel like this part of their health and body is "other" and requires special effort and extra money. It's BS. This is especially surprising given PAA's stance on the HPV vaccine (see another user's review here). It's kind of understandable if they do not have the bandwidth for this, but they need to say so up front and start referring kids away from their practice at puberty. It's hard enough being born female in this world; we should ALL be able to depend on our primary care physicians to look out for ALL areas of our health and provide basic support and care before referral to a specialist. I have previous experience in another state where the doctor was all over this--asked all the hard questions and was clearly looking out for my step-daughter's care, head to toe. The only reason that this review is three stars and not one is that we HAVE gotten great care here, so if you have a boy, go for it. Sharon Menkus is particularly good, and we will miss her. She's so genuinely knowledgeable and supportive that I was really puzzled and disappointed by the wall we got when asking about reproductive care.

Our daughter is four months old so we haven't been coming to PAA long but the experience in that…read moreshort time has been wonderful. Every doctor we have seen has been friendly, professional, and reassuring (this is our first child so we have been a little nervous about basically everything). Recently we needed a last minute appointment, on a Friday no less, and they were able to fit us in within the hour. I would highly recommend this practice.

Jennifer and her staff are tremendous! They are very caring and knowledgeable both about their…read morepatients and the reasons for the visit. We have taken our children to A+ Pediatrics for several ailments, and they always provide effective care.

A bit over a year ago, I had planned to bring my child to a specific pediatrician in Lexington…read more Well, my baby was born a month earlier than expected, the day before I planned to visit the pediatrician. While at the hospital, I had to pick an on-call pediatrician from one of two places in Georgetown to come examine the baby. After having a sour experience with the other office, I choose Bluegrass Pediatrics. I met Dr. Knight that evening at Georgetown Hospital and liked him so much that we decided to stick with him at Bluegrass Pediatrics instead of the pediatrician in Lexington that I had originally planned to see. I'm glad we did. Dr. Knight has given us the best care, always listening to us -- even if he didn't agree with us. The staff members at Bluegrass Pediatrics itself are very friendly and polite. They are also quick to get us in for an appointment within the same or next day as needed.... and have a pediatrician available for phone calls when office hours are closed. The office may not be bright and flashy, but don't let that fool you. (They are also a family practice, it's not just for kids -- so your kids can go here for their entire lives!) There is also a separate sick and well area, although you have to walk through the sick area to get to the front desk/doctor anyway. Sadly, we are not currently patients at Bluegrass Pediatrics as of this month because of a change in insurance. It is a bit frustrating (especially as we had a medical need for our child recently), but it is what it is. I'm still thankful for the care my son received here. Highly recommend.

I'm going to have to agree with another review. I called ahead about getting immunizations for my…read moredaughter and was told that it wouldn't be a problem. We would just have to follow up with a wellness visit. We arrive for the immunizations and the story changes. I have to schedule an appointment that's over two weeks out. Inexcusable! I understand that there are certain protocols, but I can get the same immunizations at the health department or a Little Clinic. I chose to go to our healthcare professionals; not so professional after all. Frankly, I think rather highly of the physicians there, but they need to do something with the administrative staff. The woman that I interacted with showed "zero" empathy or concern. That's not how healthcare should work. I thought that it was a service industry; naive me. Respectfully, Dwayne Sutton

I've been seen here for urgent care twice now and both times they were phenomenal! They are fast,…read moreefficient, give great quality care, and they listen. The office is clean, welcoming, and the staff are so sweet. 10/10 recommend if you need urgent care and don't want the wait times of the ED

My child is 10 months old and we've been taking him here since he was a newborn. The wellness…read morechecks are all very systematic and thoroughly done, whoever the doctor maybe. We personally prefer the doctors Blair and Chase. They are both very good with babies and know how to put them at ease. They also take the time to patiently answer all the questions you may have. The office is neat and the wait time is under 15 minutes usually. I really appreciate the fact that wellness checks and allergy shot visits have a separate entrance from the sick visits. It really helps the littlest babes who have no immunity yet. Additionally, I hear they might start barring unvaccinated children from the wellness check area. The nurses are all very sweet. Frankfort is lucky to have such good pediatricians in town.

Discovering the billing office is a money grab. Make sure you review your receipts and stay in…read morecontact with your insurance. They will itemize every possible symptom and anything you mention, so use your words sparingly. If you go in for a well child visit and mention anything about the well-bring of the child (should be included in visit) it'll be coded as a separate visit. They put it off on insurance when really it is the coding of the office and Drs. Such a shame.

I've gone here since I was a baby and so have my siblings. I now bring my own baby here! We see Dr…read more Edge and she is amazing but have also seen Dr. Elizabeth Hawse with great experiences my whole life. The whole staff is wonderful.

Pediatric medical practice. The only thing that would make them better than 5 stars is if they had…read morea Nurse Practitioner (or two ;) on staff. They love kids and they are gentle. They make sure they get to the bottom of any problem!

Pediatrician that listened to our concerns and family history and helped us to find a solution to…read morewhat was obvious to me as a Mom, as a mis-diagnosis. Save yourself some time and don't go to any other doctor for your children. 2 locations, Both the same Doctors, brownsboro Road and Shelbyville Road. The Brownsboro location is a satellite office, not their regular location.

Having a special needs child can be a challenge. I don't know what I would do without the support…read moreand care my son receives from Mack & Poole Pediatric. Rachel Thomas is by far the greatest provider that has ever seen my children. Mack & Poole Pediatric is always so fast to push through referrals, submissions to insurance, test results. It is such a relief knowing you have a great provider to care for your children. Thank you all.

From the owner: Trying to find the right pediatric clinic to care for your little one can be difficult. At Poole &…read moreThomas Pediatrics in Lexington, KY, they specialize in tending to the health of infants, children, and young adults, ensuring your children receive the care they need during every phase of growing up. All of their pediatricians are certified by the American Board of Pediatrics so you can rest easy knowing your child is receiving the best care possible. These pediatricians work diligently to keep your little wiggle worm up to date on their immunizations, as well as routine checkups such as physicals. Are you an expectant mother? They encourage you to visit their office for your prenatal appointments to make sure you and baby are in tip-top shape before the big day. To better accommodate your schedule, they offer same-day appointments, weekend hours, and 24/7 nurse triage services for those after-hours questions. The team at Poole & Thomas Pediatrics possesses a high level of passion for medicine and making sure your little one is properly cared for. Call them today at (859) 260-7700 to schedule your appointment. You can also visit these pediatricians online for more information.