Our son needed some medical attention recently and we were very concerned. The cough syrup seemed…read moreto stop working and we got a little desperate when he came home from school coughing even worse so I called Madison Pediatric and they squeezed us in to see a doctor. We came in and we were directed to see Dr. Jenna Richards. She checked out our son and was very thorough and friendly and she prescribed some medication which is working much much better and our son is doing much better so just want to say thank you so very very much for taking care of him so well..... to the lady that helped us over the phone ( she went way out of her way to help us) to the doctor, Dr.Richards , a huge thank you for all you have done for us we truly appreciate your help.....The Smith Family

Dr.Lewis is amazing! I love her my kids love her. She is so down to earth and she is not one of…read morethose doctors who rush in and rush out. She sits and listens to your concerns and asks questions she doesn't just jump to conclusions. She is also very observant. I highly recommend her to everyone!

Dr. Parrot treats both of my children and has since birth. He is very Patient and always takes the…read moretime to explain everything thoroughly to me (and my Grandmother if she comes with us!) and answer all of my questions. We have seen Dr. Bush and Dr. Taylor on occasion when Dr. Parrot isn't in and they are great as well. His office staff is great and truly personable with their patients. Everyone greets my children by name and always makes them feel special. We absolutely love it there!

My child has been treated by Dr. Mark Parrott for 10 years and she really likes him. As a parent I…read morenotice the little things about his approach to my child. I find him to be patient and very thorough, never rushing. He has such a great personality for pediatrics. Office staff is outstanding. No phone menus, a live person answers your call!

They need to take "Adolescent" out of their name. We chose this practice in 2007 when we relocated…read moreback to KY with our two young kids. Now that they are older and should be able to consult their primary care physician on uncomfortable questions they don't want to ask their parents, we find they can't. We were told to "pick a gynecologist" if we were interested in contraception to control period symptoms. Reproductive care IS healthcare, and PAA is not only abdicating this responsibility but putting a barrier between patients and this care by requiring them to go to a specialist that their parents may not have time or money to visit. It makes patients feel like this part of their health and body is "other" and requires special effort and extra money. It's BS. This is especially surprising given PAA's stance on the HPV vaccine (see another user's review here). It's kind of understandable if they do not have the bandwidth for this, but they need to say so up front and start referring kids away from their practice at puberty. It's hard enough being born female in this world; we should ALL be able to depend on our primary care physicians to look out for ALL areas of our health and provide basic support and care before referral to a specialist. I have previous experience in another state where the doctor was all over this--asked all the hard questions and was clearly looking out for my step-daughter's care, head to toe. The only reason that this review is three stars and not one is that we HAVE gotten great care here, so if you have a boy, go for it. Sharon Menkus is particularly good, and we will miss her. She's so genuinely knowledgeable and supportive that I was really puzzled and disappointed by the wall we got when asking about reproductive care.

Our daughter is four months old so we haven't been coming to PAA long but the experience in that…read moreshort time has been wonderful. Every doctor we have seen has been friendly, professional, and reassuring (this is our first child so we have been a little nervous about basically everything). Recently we needed a last minute appointment, on a Friday no less, and they were able to fit us in within the hour. I would highly recommend this practice.

We were seen quickly. The NP was very thorough and was able to renew our prescriptions. We are…read morefairly new to the area and she helped us get a Primary Care Physician. If we have to use an Urgent Care Clinic in the future this is where we will go.

I've been coming to this clinic for most of my medical needs for about a year now. There are two…read moreseparate offices, one for the actual medical clinic and the other for behavioral health/counceling. I am a patient of both and I can honestly say the entire staff are wonderful, easy to deal with and actually care about you and the services they provide. My behavioral health counselor Sarah is wonderful and so easy to talk to. She's one of those people you feel comfortable with right of the bat . You don't feel like you're in a therapy session, you feel like you're sitting and talking with a friend. The medical clinic is pretty much the same way, my only complaint there is some days they are extremely slowwwww! I'm not sure why that is but, it looks to me like on those days they have over booked patients. Most days I'm in my appointments on time and there are no issues but, I have had a few occasions where I've been here well over 2 hours. Which if you have a life and things to do can be very frustrating! Otherwise, this is a wonderful clinic and atmosphere. You aren't just a number here, the staff really do care about you!

Having a special needs child can be a challenge. I don't know what I would do without the support…read moreand care my son receives from Mack & Poole Pediatric. Rachel Thomas is by far the greatest provider that has ever seen my children. Mack & Poole Pediatric is always so fast to push through referrals, submissions to insurance, test results. It is such a relief knowing you have a great provider to care for your children. Thank you all.

From the owner: Trying to find the right pediatric clinic to care for your little one can be difficult. At Poole &…read moreThomas Pediatrics in Lexington, KY, they specialize in tending to the health of infants, children, and young adults, ensuring your children receive the care they need during every phase of growing up. All of their pediatricians are certified by the American Board of Pediatrics so you can rest easy knowing your child is receiving the best care possible. These pediatricians work diligently to keep your little wiggle worm up to date on their immunizations, as well as routine checkups such as physicals. Are you an expectant mother? They encourage you to visit their office for your prenatal appointments to make sure you and baby are in tip-top shape before the big day. To better accommodate your schedule, they offer same-day appointments, weekend hours, and 24/7 nurse triage services for those after-hours questions. The team at Poole & Thomas Pediatrics possesses a high level of passion for medicine and making sure your little one is properly cared for. Call them today at (859) 260-7700 to schedule your appointment. You can also visit these pediatricians online for more information.

A bit over a year ago, I had planned to bring my child to a specific pediatrician in Lexington…read more Well, my baby was born a month earlier than expected, the day before I planned to visit the pediatrician. While at the hospital, I had to pick an on-call pediatrician from one of two places in Georgetown to come examine the baby. After having a sour experience with the other office, I choose Bluegrass Pediatrics. I met Dr. Knight that evening at Georgetown Hospital and liked him so much that we decided to stick with him at Bluegrass Pediatrics instead of the pediatrician in Lexington that I had originally planned to see. I'm glad we did. Dr. Knight has given us the best care, always listening to us -- even if he didn't agree with us. The staff members at Bluegrass Pediatrics itself are very friendly and polite. They are also quick to get us in for an appointment within the same or next day as needed.... and have a pediatrician available for phone calls when office hours are closed. The office may not be bright and flashy, but don't let that fool you. (They are also a family practice, it's not just for kids -- so your kids can go here for their entire lives!) There is also a separate sick and well area, although you have to walk through the sick area to get to the front desk/doctor anyway. Sadly, we are not currently patients at Bluegrass Pediatrics as of this month because of a change in insurance. It is a bit frustrating (especially as we had a medical need for our child recently), but it is what it is. I'm still thankful for the care my son received here. Highly recommend.

I'm going to have to agree with another review. I called ahead about getting immunizations for my…read moredaughter and was told that it wouldn't be a problem. We would just have to follow up with a wellness visit. We arrive for the immunizations and the story changes. I have to schedule an appointment that's over two weeks out. Inexcusable! I understand that there are certain protocols, but I can get the same immunizations at the health department or a Little Clinic. I chose to go to our healthcare professionals; not so professional after all. Frankly, I think rather highly of the physicians there, but they need to do something with the administrative staff. The woman that I interacted with showed "zero" empathy or concern. That's not how healthcare should work. I thought that it was a service industry; naive me. Respectfully, Dwayne Sutton

I've been seen here for urgent care twice now and both times they were phenomenal! They are fast,…read moreefficient, give great quality care, and they listen. The office is clean, welcoming, and the staff are so sweet. 10/10 recommend if you need urgent care and don't want the wait times of the ED

My child is 10 months old and we've been taking him here since he was a newborn. The wellness…read morechecks are all very systematic and thoroughly done, whoever the doctor maybe. We personally prefer the doctors Blair and Chase. They are both very good with babies and know how to put them at ease. They also take the time to patiently answer all the questions you may have. The office is neat and the wait time is under 15 minutes usually. I really appreciate the fact that wellness checks and allergy shot visits have a separate entrance from the sick visits. It really helps the littlest babes who have no immunity yet. Additionally, I hear they might start barring unvaccinated children from the wellness check area. The nurses are all very sweet. Frankfort is lucky to have such good pediatricians in town.

Team Tongue Tie saved my breastfeeding journey with my second. One that I thought was going…read moreamazing until about 6/7 weeks in. I started getting frequent clogs, my baby was unreasonably fussy, had silent reflux, and started struggling to breastfeed. I had no idea what was going on -- my first child had no issues breastfeeding and I had been doing the exact same thing with my second. Luckily we were referred to TTT and they were incredible from the first phone call. We called frantically on a Friday afternoon after getting tipped off that our baby might have a tie. They were so quick to respond and Scott even took our intro phone call on a Saturday afternoon. We were in first thing on Monday morning for the procedure!! When you're in this desperate position to feed your baby, you KNOW how important speed is. I was SO thankful they were able to get us in so quickly - I may have cried a few silent tears of relief when he said we could come in on Monday morning. Everyone in the office was so helpful, kind, and understanding. The procedure was super quick and easy (as they tell you!). Although it was a bit traumatizing being freshly postpartum and exhausted, the team was so comforting and reassuring. I had this strange expectation that once we had the procedure, breastfeeding would magically be fixed. This was indeed not the case -- it was a much longer haul to get back to a successful breastfeeding situation. We had the ties (4 total) released at around ~7 weeks, but it took several months afterwards to get fully back to successful breastfeeding with little to no pumping. I say this for anyone reading this to gain realistic expectations. We had to go back for lactation appointments (Heather was amazing!) and I was still having to pump around the clock for a few weeks. Our daughter is now 7 months old, exclusively breastfed, and absolutely thriving. In fact, she refuses the bottle at this point, which some people would be bummed about but is such a win for me. I am SO happy that we had this procedure done with TTT and their amazing staff! This is somewhat of a niche operation and I am so grateful that they exist. Thank you Dr. Sacker and everyone at TTT for dedicating so much time and energy to helping families like us!

I was told by medical professionals, a few times, I had a tongue tie. I didn't really know how it…read morewas adversely affecting me until I had it removed. When I first saw Dr. Sacker, she immediately knew I had not only a tongue tie, but a lip tie, before even looking in my mouth. Her expertise helped me feel confident. She removed tongue, lip and both cheek ties. My neck felt immediate relief and soon after, my husband told me he could see the softness in my face from the release. Dr. Sacker and her staff are caring and professional. She stayed in contact with me when I was not able to make my 2 day follow up. If If I had to do it all over again, I would 100% with Team Tongue Tie