Having a special needs child can be a challenge. I don't know what I would do without the support…read moreand care my son receives from Mack & Poole Pediatric. Rachel Thomas is by far the greatest provider that has ever seen my children. Mack & Poole Pediatric is always so fast to push through referrals, submissions to insurance, test results. It is such a relief knowing you have a great provider to care for your children. Thank you all.

From the owner: Trying to find the right pediatric clinic to care for your little one can be difficult. At Poole &…read moreThomas Pediatrics in Lexington, KY, they specialize in tending to the health of infants, children, and young adults, ensuring your children receive the care they need during every phase of growing up. All of their pediatricians are certified by the American Board of Pediatrics so you can rest easy knowing your child is receiving the best care possible. These pediatricians work diligently to keep your little wiggle worm up to date on their immunizations, as well as routine checkups such as physicals. Are you an expectant mother? They encourage you to visit their office for your prenatal appointments to make sure you and baby are in tip-top shape before the big day. To better accommodate your schedule, they offer same-day appointments, weekend hours, and 24/7 nurse triage services for those after-hours questions. The team at Poole & Thomas Pediatrics possesses a high level of passion for medicine and making sure your little one is properly cared for. Call them today at (859) 260-7700 to schedule your appointment. You can also visit these pediatricians online for more information.

They need to take "Adolescent" out of their name. We chose this practice in 2007 when we relocated…read moreback to KY with our two young kids. Now that they are older and should be able to consult their primary care physician on uncomfortable questions they don't want to ask their parents, we find they can't. We were told to "pick a gynecologist" if we were interested in contraception to control period symptoms. Reproductive care IS healthcare, and PAA is not only abdicating this responsibility but putting a barrier between patients and this care by requiring them to go to a specialist that their parents may not have time or money to visit. It makes patients feel like this part of their health and body is "other" and requires special effort and extra money. It's BS. This is especially surprising given PAA's stance on the HPV vaccine (see another user's review here). It's kind of understandable if they do not have the bandwidth for this, but they need to say so up front and start referring kids away from their practice at puberty. It's hard enough being born female in this world; we should ALL be able to depend on our primary care physicians to look out for ALL areas of our health and provide basic support and care before referral to a specialist. I have previous experience in another state where the doctor was all over this--asked all the hard questions and was clearly looking out for my step-daughter's care, head to toe. The only reason that this review is three stars and not one is that we HAVE gotten great care here, so if you have a boy, go for it. Sharon Menkus is particularly good, and we will miss her. She's so genuinely knowledgeable and supportive that I was really puzzled and disappointed by the wall we got when asking about reproductive care.

Our daughter is four months old so we haven't been coming to PAA long but the experience in that…read moreshort time has been wonderful. Every doctor we have seen has been friendly, professional, and reassuring (this is our first child so we have been a little nervous about basically everything). Recently we needed a last minute appointment, on a Friday no less, and they were able to fit us in within the hour. I would highly recommend this practice.

Discovering the billing office is a money grab. Make sure you review your receipts and stay in…read morecontact with your insurance. They will itemize every possible symptom and anything you mention, so use your words sparingly. If you go in for a well child visit and mention anything about the well-bring of the child (should be included in visit) it'll be coded as a separate visit. They put it off on insurance when really it is the coding of the office and Drs. Such a shame.

I've gone here since I was a baby and so have my siblings. I now bring my own baby here! We see Dr…read more Edge and she is amazing but have also seen Dr. Elizabeth Hawse with great experiences my whole life. The whole staff is wonderful.

I cannot say enough good things about Dr. Mary Henkel. A true and caring person. She listens and…read moreis very attentive to your medical conditions. She is very thorough in your medical care. I know I'm receiving the best care with her, always!! The front office staff are truly amazing as well, always helpful and so kind. Wonderful Physician's office !!

Knowledge about chronic pain. Instead of saying you're killing yourself with pain pills as if that…read morewas a choice. Learn more about chronic pain and how to manage it. Learn more about the ailment the patient has would be a good start.

UK healthcare provides care to any and everyone that walks through the door. They turn no one away…read morewithout insurance. I would highly recommend taking your children to the pediatric department as this was where my son was born. Courteous staff and the doctors are very thorough with their explanations.

I was so impressed with the staff, office (very kid friendly), and how swift they took care of us…read more The nurse practitioner was so kind, answered all of our questions and made my little girl feel so comfortable. This the only UTC I'll take my little to get seen on bad days. 10/10.

We heard about this place by word of mouth and Hamburg is way better of a drive then UK Children's…read moreER that we usually take the kids to for urgent care. I looked on the website and noticed Dr Kostelnik and her husband were a couple of the doctors. We love this doctor as she's been our pediatrician for all 3 children. It had to be a great place then right? No. Dr. K was not there which was fine but the Nurse (didn't catch name but she's big and tall) was rude to us from the get go. Took up in to get weight and sent us back out because front desk had her Bday wrong by 2 days. Anyways, we get back there and long story short Rude Nurse Covid/Flu tested our daughter by putting two swabs at a time in each nostril making her cry and then making her nose bleed. She's had these tests serval times and never had a nose bleed especially in both nostrils. Doc comes in ( older lady, very sweet) tells us test is negative and that she's has 5th Disease which is what she has had before. Rude nurse follows behind and we start having a conversation about the Nurses attitude, her aggressiveness, and the test that is now making our daughter's nose bleed. She apologized and did co firm that our daughter's nose was irritated from the swab and gave us ointment. We walked outta that place so fast and swear to never return. Staff is rude, they have no patience, no compassion and they hurt our baby.

Team Tongue Tie saved my breastfeeding journey with my second. One that I thought was going…read moreamazing until about 6/7 weeks in. I started getting frequent clogs, my baby was unreasonably fussy, had silent reflux, and started struggling to breastfeed. I had no idea what was going on -- my first child had no issues breastfeeding and I had been doing the exact same thing with my second. Luckily we were referred to TTT and they were incredible from the first phone call. We called frantically on a Friday afternoon after getting tipped off that our baby might have a tie. They were so quick to respond and Scott even took our intro phone call on a Saturday afternoon. We were in first thing on Monday morning for the procedure!! When you're in this desperate position to feed your baby, you KNOW how important speed is. I was SO thankful they were able to get us in so quickly - I may have cried a few silent tears of relief when he said we could come in on Monday morning. Everyone in the office was so helpful, kind, and understanding. The procedure was super quick and easy (as they tell you!). Although it was a bit traumatizing being freshly postpartum and exhausted, the team was so comforting and reassuring. I had this strange expectation that once we had the procedure, breastfeeding would magically be fixed. This was indeed not the case -- it was a much longer haul to get back to a successful breastfeeding situation. We had the ties (4 total) released at around ~7 weeks, but it took several months afterwards to get fully back to successful breastfeeding with little to no pumping. I say this for anyone reading this to gain realistic expectations. We had to go back for lactation appointments (Heather was amazing!) and I was still having to pump around the clock for a few weeks. Our daughter is now 7 months old, exclusively breastfed, and absolutely thriving. In fact, she refuses the bottle at this point, which some people would be bummed about but is such a win for me. I am SO happy that we had this procedure done with TTT and their amazing staff! This is somewhat of a niche operation and I am so grateful that they exist. Thank you Dr. Sacker and everyone at TTT for dedicating so much time and energy to helping families like us!

I was told by medical professionals, a few times, I had a tongue tie. I didn't really know how it…read morewas adversely affecting me until I had it removed. When I first saw Dr. Sacker, she immediately knew I had not only a tongue tie, but a lip tie, before even looking in my mouth. Her expertise helped me feel confident. She removed tongue, lip and both cheek ties. My neck felt immediate relief and soon after, my husband told me he could see the softness in my face from the release. Dr. Sacker and her staff are caring and professional. She stayed in contact with me when I was not able to make my 2 day follow up. If If I had to do it all over again, I would 100% with Team Tongue Tie