The club is an awesome gym! I joined here after being in a really bad motorcycle accident in hopes…read moreof restoring my health, and I have had so much support from the staff and my trainer. They have tried very hard to help me meet my goals. The gym itself is very nice and all of the equipment is top notch. I would highly refer The Club to anyone that is wanting to improve their fitness.

this is a 24-7 fitness center kids daycare m-sat 8a-noon &…read morealso m-th 4-8pm no pool, steam room or sauna. nice classes nice facilities

Do not sign ANY agreement on a phone or IPad you have not printed out and read completely. I…read morethought I was agreeing to one thing,and they charged me for much more. I have been in a dispute with them now for months. After the term I have paid for,I am out. Join somewhere else

I joined over a year ago JUST for the great water aerobics class. The instructor quit about a month…read moreago and now we are all having to instruct ourselves. Clearly no one cares because we are a group of older women. It seriously hurts to be so undervalued.

Be aware of there hidden terms and conditions when they sell you the membership for zero upfront…read morefees and one month free etc...you may have to pay enhancement fees or something and the other for subsequent years and you may have to pay a lot as penalty ... enhancement fees for upcoming year ... 30 months advance notice etc Incase you require to cancel the membership.

I absolutely love my gym and the relationships built with my gym family. However, there is NO…read moreEXCUSE why the cardio equipment is nasty at 5am when we enter the gym. This has also become repetitive pattern. I have even visited the gym in the evenings and there are several employees standing around and there is no cleaning taking place. Most gyms have checklists that should be done throughout the day, but maybe this isn't the case for Club4 in Ridgeland. Please do better by your members. Also, for the record I have mentioned this to the manager and they cleaned that day and a few days after that; then back to the nasty cardio machines and No towels.

Great location with ample parking (in shopping center)…read more I love the HIIT/circuit training concept. The instructor makes modifications, as needed, for people with joint issues or injuries. I really like the fact that the heart rate is monitored constantly, throughout the workout. THAT is where you find true calories burned. You are working for yourself, not comparing to others during the workout. This was my first visit, so I was loaned a MioHR pod/wrist strap. Not sure if it's something you have to purchase with a membership or not. Was informed that once you purchase a package/memberahip, the package can be used anywhere there is an Orangetheory Fitness (you just have to book online).

I've been going to OTF Madison for two years now and it has become a second home. The trainers…read more(Karen, Jill, Colleen, and more) are as skilled as they are caring. They constantly are coming up with fun themes and are open to feedback and playlist suggestions. They take time for each person at their level. They've helped me become as fit as I was back in college 30 years ago and I couldn't have done it without them. OrangeTheory keeps you inspired and injury-free, the two core risks I've seen with other programs. A separate comment- there is a review with one star from a year ago by Renea about a bad experience at the front desk with someone called Lisa. Not only have I never had an experience like that in 300 classes over two years, but I don't even know who Lisa is/was. The core four at the front are Blakeley, Kia, Brittany, and Benton. They are professional, experienced, and attentive. From new to seasoned, they treat everyone like family. In short, I love OTF Madison and encourage anyone at any level of fitness to try. Btw, the first class you may be sore for a few days and wonder what you were thinking. Give it six classes and most are on track to a new level of wellness. Good luck!

This gym is quite old, and process of purchasing new equipment after extensive use is quite slow…read more For instance, it took months to fix a leak in the ceiling and the mats were not raised to dry, which is especially concerning given that the gym caters to the older senior population. Some of the more fit members can be somewhat demanding when using machines. wanting to use them immediately or taking multiple machines to compete a circuit without collaboration with others, which can be frustrating in a crowned gym. Or when the gym is empty and you are in a small corner. Why do you have to use the gym equipment or move your weight next to me. Speaking of cost. It is important to note that this is a yearly processing fee 49.99 in addition to the cost of your gym membership. Since this location only offers one class, the members are able to use other club 4 to utilize classes and saunas. While I initially thought I would use them, I found them to be further away and had a parking issues. I believe that it is not advisable to pay a higher membership fee when the equipment is not fully utilized. When cancelling your membership you must give 30 days notice So if you are a few days into the next month you will have two months to pay. I cancelled in March and the cancellation will take place n June.) I would have liked to have a reminder, I was told when I call to ask them about the fee, that it would be impossible for them to contact everyone. But I can get daily text reminders about promotions via text and email. Looking for a better fit.

I left my bottle of water completely full and cold on the treadmill for 5 seconds while I treated a…read morelow blood glucose. When I came back and realized it was no longer there, I asked the employees if they had trashed it. An older employee stated that she did she was "cleaning up." Frustrated as I had been in the gym well over an hour with my water as well as there nearly every day for 4 months with the same bottle, I asked how much their bottles of water were since I now needed another. They said they had already shut the system down and refused to sell me one. After admitting to trashing mine 5 seconds earlier, you would think they would offer me a replacement bottle if not for free at least for purchase but no they refused and the older employee showed zero remorse etc for doing so. I like club4 and I prefer it over the other chains in the area that I'm aware of but when everything around is closed and you throw away my water because I left it in an open gym with cold water for literally less than 60 seconds and then refuse to even sell me a replacement. That is poor customer service. Maybe they need to close earlier or hire better employees. I will say that the younger employee was nicer and apologized even though she was not at fault, but it did not change the reality of the situation.

Ridgeland Planet Fitness is my favorite . Comfortable temperature, awesome treadmills ( compared to…read morethe Jackson location) . Friendly staff. Great location to work out.

When I get on their bike and cycling machine the straps on them aren't helpful on keeping and…read moreholding your feet on the peddles while you're peddling the bike or cycling machine especially if you have your shoes on, they need better straps for the bikes and cycling machines equipment that way our feet could stay on not slide off the peddles and it doesn't make it harder to peddle while having our shoes on and the adjustment straps don't really help while you have your shoes on.

Quiet. Nice staff members. Most people gym members are also nice. Small gym but two large pools !read more

Not sure what Big F is looking for, but you won't find another gym this nice that's uncrowded when…read moreyou need it to be. You can actually get to the the squat rack and free weights, and slamming weights isn't allowed since there are surgeries happening on another floor. Their indoor lap pool is always kept warm and no local swim teams are allowed to take it over. I've enjoyed it for years.

For sure the best bar in Madison. Was in need of a cold one and this hit the spot for sure.read more

From the owner: Personal Training dealsread more