Be aware of there hidden terms and conditions when they sell you the membership for zero upfront…read morefees and one month free etc...you may have to pay enhancement fees or something and the other for subsequent years and you may have to pay a lot as penalty ... enhancement fees for upcoming year ... 30 months advance notice etc Incase you require to cancel the membership.

I absolutely love my gym and the relationships built with my gym family. However, there is NO…read moreEXCUSE why the cardio equipment is nasty at 5am when we enter the gym. This has also become repetitive pattern. I have even visited the gym in the evenings and there are several employees standing around and there is no cleaning taking place. Most gyms have checklists that should be done throughout the day, but maybe this isn't the case for Club4 in Ridgeland. Please do better by your members. Also, for the record I have mentioned this to the manager and they cleaned that day and a few days after that; then back to the nasty cardio machines and No towels.

Ridgeland Planet Fitness is my favorite . Comfortable temperature, awesome treadmills ( compared to…read morethe Jackson location) . Friendly staff. Great location to work out.

When I get on their bike and cycling machine the straps on them aren't helpful on keeping and…read moreholding your feet on the peddles while you're peddling the bike or cycling machine especially if you have your shoes on, they need better straps for the bikes and cycling machines equipment that way our feet could stay on not slide off the peddles and it doesn't make it harder to peddle while having our shoes on and the adjustment straps don't really help while you have your shoes on.

Do not sign ANY agreement on a phone or IPad you have not printed out and read completely. I…read morethought I was agreeing to one thing,and they charged me for much more. I have been in a dispute with them now for months. After the term I have paid for,I am out. Join somewhere else

I joined over a year ago JUST for the great water aerobics class. The instructor quit about a month…read moreago and now we are all having to instruct ourselves. Clearly no one cares because we are a group of older women. It seriously hurts to be so undervalued.

The healthplex is essential for anyone wanting all around health improvement. They offer a variety…read moreof things to do that work with many schedules/budgets, and are always looking to advance their facility to meet member desires. Professionalism and customer service are imperative in organizations (and sometimes overlooked) - the healthplex takes these qualities to heart, and adds excellent personable and skilled staff to be the cherry and whipped cream on top of a healthplex Sundae.... While many organizations focus on what fuel (marketing, new services, etc) is needed to propel a business, eliminating friction (what holds consumers back) is often overlooked- however, the healthplex embodies both perfectly. To be more specific, all the staff (yes all) are excellent. Vague, but they all deserve recognition that their hard work is recognized. The front desk staff are always attentive, the fitness staff meet me at my level, and motivate me to push myself in my goals, and the cleaning staff make the place near- immaculate and shiny. Please keep two people to oversee boot camp! It helps with safety/form/ setup for the number of attendees. The only reason I didn't put a fifth star is due to frugality and eye for cleaning. The review is long, but worth it to me to leave something other than a vague thumbs up. I love this place and will always suggest anyone to check it out and give it a go!

Why are they always vacuuming during the busiest workout times? We pay a lot of money to workout…read morehere. Would be nice not do have to do it over the sound of a vacuum every day. So frustrating I've been considering canceling my membership but they have more offerings than other gyms in the area.

Finally got them to freeze my account while they waited for my certified letter. They then said…read morethey did not get it and charged my account again. Told me they would cancel over the phone "as a courtesy". But they won't reverse the charge they just did. These people are either thieves or the most incompetent I've ever encountered. I cannot stress enough DO NOT DO BUSINESS WITH THESE PEOPLE. DO NOT DO BUSINESS WITH THESE PEOPLE UNDER ANY CIRCUMSTANCES. YOU WILL REGRET IT. On EDIT: Spoke with Bessie. She is cancelling my membership and is going to attempt to refund this December payment. She has seemed helpful. We will give it 10 days or so and see what happens. Oh and I forgot to mention that the card authorization on file expired 11/25. They still put it through on 12/11/25.

Staff is super friendly. No pressure atmosphere, clean…read moreequipment, plenty of free weights, machines, classes, etc. highly recommend for beginners like me.

So glad I started coming here. I've always been a fan of group training classes and this place…read moredefinitely has the camaraderie and energy that I crave. This is my first experience working out with a MyZone heart rate monitor and it has added so much more excitement and challenge to my workout. I love how every class is different so the chance for burn-out or boredom is slim. The trainers are great, too and really know their stuff. Thanks for doing what you do, guys!

I met the owner recently and was fortunate enough to talk with her about her business. I was…read moreextremely impressed with all of her hard work, effort and care she's put into making this gym an amazing place for people get in shape and have a great time doing it!!

I cancelled my entire membership because of how rude Connor was. Very unprofessional and not…read morewelcoming. Club should be careful who they hire. Conner is honestly the most unprofessional gym employee I EVER encountered.

The club is an awesome gym! I joined here after being in a really bad motorcycle accident in hopes…read moreof restoring my health, and I have had so much support from the staff and my trainer. They have tried very hard to help me meet my goals. The gym itself is very nice and all of the equipment is top notch. I would highly refer The Club to anyone that is wanting to improve their fitness.

For sure the best bar in Madison. Was in need of a cold one and this hit the spot for sure.read more

From the owner: Personal Training dealsread more

Great location with ample parking (in shopping center)…read more I love the HIIT/circuit training concept. The instructor makes modifications, as needed, for people with joint issues or injuries. I really like the fact that the heart rate is monitored constantly, throughout the workout. THAT is where you find true calories burned. You are working for yourself, not comparing to others during the workout. This was my first visit, so I was loaned a MioHR pod/wrist strap. Not sure if it's something you have to purchase with a membership or not. Was informed that once you purchase a package/memberahip, the package can be used anywhere there is an Orangetheory Fitness (you just have to book online).

I've been going to OTF Madison for two years now and it has become a second home. The trainers…read more(Karen, Jill, Colleen, and more) are as skilled as they are caring. They constantly are coming up with fun themes and are open to feedback and playlist suggestions. They take time for each person at their level. They've helped me become as fit as I was back in college 30 years ago and I couldn't have done it without them. OrangeTheory keeps you inspired and injury-free, the two core risks I've seen with other programs. A separate comment- there is a review with one star from a year ago by Renea about a bad experience at the front desk with someone called Lisa. Not only have I never had an experience like that in 300 classes over two years, but I don't even know who Lisa is/was. The core four at the front are Blakeley, Kia, Brittany, and Benton. They are professional, experienced, and attentive. From new to seasoned, they treat everyone like family. In short, I love OTF Madison and encourage anyone at any level of fitness to try. Btw, the first class you may be sore for a few days and wonder what you were thinking. Give it six classes and most are on track to a new level of wellness. Good luck!