I had a good experience as well. My paper arrived early this morning! So thrilled with it…read more Thank you Washi Arts!

ordered Japanese woodcut tools was advised will be closed for two weeks after that received it…read morealmost immediately very satisfied ordered another pair of tools and sent me an email kindly asking me if I made a duplicate mistake said no and received second pair right away. Appreciate concern if I made a mistake. Will order again in future..very happy

Just spoke with Steve about sending flowers to my sister in South Surrey for her birthday tomorrow…read more Was very helpful in taking my order from California Thanks

Great service! Needed a Sympathy bouquet. It was delivered quickly and the recipient told me it…read morewas stunning

It was fun and I learned a great deal about making pasta from scratch. I have the confidence to do…read morethis at home now. Rob and Angela were both very nice and explained things well. Colleen at Kitchen Therapy did a great job of making us all feel welcome and showed us what we needed to make great pasta. Plus, I decided to buy a beautiful Breville espresso maker.

I recently visited the Kitchen Therapy store in Surrey BC regarding a problem with a Sizzle Sleek…read moreUSB rechargeable plasma arc lighter that I had purchased three months earlier. The lighter was charged when taken out of the box and work well until it was discharged. When I connected it to a USB port, it would not charge. The first person at the store that I talked ignored my complaint about it not charging and instead took out Sizzle Pitmaster display model and pointed to the electrodes at the tip of the lighter and compared it to Sizzle Sleek tip saying there was a wire missing, implying that maybe I had damaged the tip of lighter. There was nothing missing on Sleek. The electrodes on the Sleek are partially covered within the body of the lighter. It seemed that she did not know the product. When I tried show her the difference, she wouldn't let me handle the Pitmaster warning me not to damage it. She then left to consult someone else, who came out. After some "discussion" he told me to select a Pitmaster model from their display to replace my Sleek. I said I wanted a Sleek model which is considerably more expensive than the Pitmaster. He said this is all he would do. When I said I didn't like proposal and that I would not be shopping at their store in the future, he grabbed the Pitmaster from my hand and shoved my Sleek towards me and told to go deal with the manufacturer. After a few more words, I accepted the Pitmaster and told him I would write a review. To which he replied "I can hardly wait!".

Bought the last Wizard of Oz ornament here for my mom's birthday. After she opened it the ornament…read moredidn't work, no matter how many batteries she put in it. We went to a Hallmark in Langley and tried to exchange it. We were told that we would have to go back to the original store as Hallmark's are a franchise. (btw the 2 girls in Langley were kinda abrasive and rude considering I was pretty sweet and just asking). Anyway I called the White Rock location and spoke to someone who said that they could exchange it for the display as long as I had the receipt, etc, etc. I went down a few days later kinda worried by the attitude I had got at the Langley store but the 2 ladies at the White Rock location were wonderful. They just exchanged it right up and I was on my way in minutes. My mom now has a new addition to her Wizard of Oz collection (she is a major collector). She is happy and I am happy.