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Maddox Motor Company

4.2 (5 reviews)

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Reganis Chrysler Dodge Jeep Ram

Reganis Chrysler Dodge Jeep Ram

(5 reviews)

I was on my way to Denver and traveling through Nebraska. I was coming into Scottsbluff and I…read morestarted hearing a very loud scraping noise. The noise was coming from the right front and really was trying to figure out what to do. I was in a rental Jeep and I checked to see if there was a Jeep Dealer in the area. Lucky me there was Reganis Jeep! I was roughly 1 mile away from the dealer and I headed right in. I pulled into their service department and went inside. I was greeted quickly by a very nice young lady and I explained the issue and she said the the service advisor was in pushing a car into the shop and he would be right back. A couple of minutes later, Mike De Santiago came in and I told him what was going on. Without hesitation, he grabbed my keys and took the vehicle into the shop to look at it. About 10 minutes later, Mike came back in and handed me a small rock that was lodged in the brake caliper and said I was all fixed. I asked him what I owed and he said that there would be no charge. I was absolutely wowed by his sincere care for the customers. Thank you Reganis!!

Had a computer chip issue and a problem with the wiring harness for my dodge. The service manager…read moremade an appointment and time frame for when it would be fixed (3-5 business days). The estimate for repairs was $1500. I got my truck back almost 2 weeks later and a bill for $2300. I left them a shitty review and Shawn reached out to me to try and make it right. No plan of action was ever given after I had messaged him 2-3 times. The issue still isn't fixed, I get the same error messages and the tail light still doesn't illuminate. So they charged me for basically no fix at all and pissed backwards on making it right. You guys are straight trash from top to bottom. I will buy my vehicles somewhere else and have a different dealership complete services. I wouldn't recommend someone bring in a tricycle to get serviced because they obviously don't know what they're doing in the service department or in their front office. Reganis is full of raging idiots, take your money to a different dodge dealership.

Maddox Motor Company - car_dealers - Updated May 2026

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