Dr. Sleep is an extremely competent internal medicine physician who has the respect of her…read morepatients, peers and staff. She is well trained and caring. Her office is well run and are patient advocates. I would highly recommend Dr Sleep. Just as a note, the office does not participate in all of the different contracts but will bill your out of network benefits. Because of that if you have a 10 am Appt. You will Be are at 10 am. You will never be told you have to reappoint because she only has time to talk to you about two issues!

Dr.Sleep is absolutely the best! She really cares that her patients get the best care possible. I…read morehighly recommend her! The staff is very friendly and her nurse Terri is great at her job and the best at drawing blood.

I am so shocked to see negative reviews about Dr. Hertz! I have been a patient of hers for several…read moreyears. I can't begin to explain how grateful I am to have her as my GI Doc. I have had a couple procedures with Dr.Hertz. All went extremely well! She is very professional, very caring, very knowledgeable, and amazing bedside manners! She has treated me for various reason and has always been very accommodating to me when I need to get in urgently. I am extremely grateful for her because without her I probably wouldn't have had a wedding when I did. I fell very ill to the point I could not eat or go about my normal routine. I was so sick I had lost a lot of weight and was always in extreme pain. This was a month before my wedding. Dr. Hertz went above and beyond! She got me in, spent so much time with me both in office, and out of office hours. She made sure I was taken care of. She recommended a colonoscopy and endoscopy the week of my wedding. I was very worried about having a colo since this was my first one and honestly just didn't want to have one. Dr. Hertz assured me and was very patient with me. The Day of procedure came, and everything went extremely well. She prescribed me medication and because of that procedure, she removed a big precancerous adenoma! Who would've thought! When I say she cares, I mean she truly cares! Day of my wedding came. I felt a little better being on meds but still a little discomfort. She spoke to my fiancé early that day before our ceremony and he told her how I was feeling. Kid you not, Dr.Hertz called in a prescription to the pharmacy and picked it up her self and brought it to me!! Thanks to that I was able to eat and enjoy my wedding and honeymoon. I am so grateful to have her as my doctor. I would recommend Dr.Hertz in a heartbeat. If I could give her more than 5 stars I would!!

It's been five years since I first came here, and I'm still frustrated with the practice. I…read moreabsolutely *love* Dr. Trivedi, who also works at this office, and I've asked to become his patient twice over the past five years. I had the chance to see Dr. Trivedi once when Dr. H was unavailable, and I was so impressed by his bedside manner that I requested to switch to him as my gastroenterologist. However, my request was denied after Dr. H's input citing that patients can't switch doctors within the practice. Their secretary staff are at least quick to comply with sending over medical records to my new gastroenterologist or other doctor's that may need my medical summary history performed by Dr. H. If you have the option, I highly recommend seeing Dr. Trivedi. My mother sees him, and two other doctors I know absolutely adore him as well. It's just unfortunate that I'm not allowed to be one of his patients!

Dr. Lindsay Mossinger is an excellent doctor! Shame on you UCI for closing her practice in Los…read moreAlamitos. I recommended her to everyone I know. Her care helped me get my diabetic blood sugar under control, as well as my cholesterol As soon as I know where she is setting up her next practice, I will ask her to be my doctor again.Visiting her office was a pleasure: the check in staff were welcoming, the nurses were friendly, caring and efficient, whether assisting me on the phone or in-person. WILLETTE T-B.

Well I found her and booked an appointment and yes, I paid cash. Dr. Mossinger is having a special…read moreand for $100.00 I saw my favorite doctor and some of her initial lovely staff in her new big beautiful office. Eat your heart out UCI.. I was so pleased to see her out of the UCI cluthes and on her own to doctor as she chooses. I cannot say enough good about her and will reutrn no matter what my next appointment cost me. Btw, she takes many insurance plans that are listed on her website in Long Beach but unfourtunately, not mine, or at least not mine as of yet. Oh and the parking is great, right in front of the building no walk for those who need a hip and it's free parking. Los Coyotes Medical building is easy to manage. "Every cloud has a silver lining."

Absolutely amazing, and incredible Dr. And a wonderful…read moreBedside manner. I'm young and stumbled across some growing thyroid nodules that my drs and I have been monitoring for years- it's been such a hassle to find a good endocrine dr.... my last one told me to leave and he couldn't help me. My mom just had her thyroid removed so I really felt the need to monitor mine. After my last Ultrasound I was in a panic thinking the worst.....I called so many and finally stumbled across dr Olsen- they were able to get me in way sooner than thought. Him and his nurse were ON it.... he literally showed up with my records I sent them the day before and had notes on everything. He sat down with me and ACTUALLY listened, was not rushed at all and took his time to answer my huge list of questions, reassure me on the workings of a thyroid and even took me to a mirror and showed me what he saw.... for peace of mind he had me get an fna- Who was done by another incredible referral. Litrally a day after the fna he called me early in the morning and his first words were Lauren, good news..... thank you- finally someone who knows people panic... My mom was even able to get in and had the exact same experience. Thank you Dr so much... you truly are a gem!

Dr Olson did my knee replacement surgery on Oct of this year…read more I am very happy with the way everything worked out. Things healed up fantastic Thank you again...

My daughter needed to get a chest X-ray after her QuantiFERON-TB test came back positive. We…read moreoriginally went to the Cerritos location, but the radiology technician wasn't available, so they referred us to the Cypress location. One thing I really appreciate about Carbon Health is that you can make appointments. We didn't have one, but we still didn't have to wait long at all. Anyone who has been to urgent care knows those visits can easily turn into a several-hour wait, so this was a pleasant surprise. This was our first visit, and I was impressed with how thorough everyone was. The medical assistant asked all the necessary health questions, which I especially appreciated because my daughter has a unique medical history. The doctor then came in, explained everything clearly, and my daughter was able to get her chest X-ray right away. Overall, I have no complaints. The staff was efficient, thorough, and made what could have been a stressful visit a smooth experience.

I know that urgent cares are pretty hit or miss nowadays, but this was a rare hit for me! I made an…read moreappointment within 24 hours because I suspected I had strep throat (lots of time slots available the day before) and this location confirmed that for me within 30 minutes. I've had strep before and received much less efficient and helpful care at other places, so it was refreshing. This urgent care has a spacious and clean lobby, and they were blasting the A/C on this 95° day, so that was nice. Check-in was simple and while they did accept my Blue Cross Blue Shield insurance, I still had to pay $100 out-of-pocket, but that's just my stupid insurance for you. All of the typical measurements and tests were quick, and the strep swab was the least unpleasant I've ever dealt with. The provider came in with the results five minutes later and was so friendly; she showed real concern for how bad my case was. Usually, I try to avoid urgent cares at all costs because I don't typically have good experiences. However, I would totally recommend this one! Glad a friend told me about it.

High quality attention and responsive with excellent services on sight. Love my experience here!read more

Front office staff is very rude. Someone else reviewed and said it seemed like they were at the DMV…read moreand that is so true. I only gave 3 stars for the wonderful experience I had with my urgent care doctor, Dr. Lin. He was very attentive and listened to all of my concerns. I genuinely appreciated how much he cared about figuring out what was wrong with me. Thank you, Dr. Lin.

I scheduled appointments for both myself and my fiancé with Dr. Pepitone because we moved to…read moreCalifornia a few months ago and were looking for a trustworthy, experienced, general practitioner. I spent a lot of time reading reviews online on United HealthCare's website. I particularly liked that Dr. Pepitone studied at Rush University, I also really liked that he is not a brand new/ very young Dr. because this translates to him having many years of experience which translates to a benefit for (us) his patients. Both my fiancé and I had really a good experience with Dr. Pepitone and the rest of the staff at Healthcare Partners. I arrived 15 minutes early to fill out the new patient paper work. The nurse called me back 5 minutes before my scheduled appointment time to weigh me and get my vitals. Dr. Pepitone saw me a few minutes after that (right on time). He listened carefully to my health history and made notes while we were talking. He asked me questions to get an idea of my overall health. I have had a chronic health condition for the last 10 years and while going through my list of current medications Dr. Pepitone pointed out that the steroid nose spray ( Flonase) that I was currently taking could be contributing to this on going issue. I was so surprised to hear this, considering that all my other physicians had never made that connection or mentioned the serious side effects of this steroid nose spray to me. (I had been taking Flonase daily for the last 6 years) Dr. Pepitone prescribed a non steroid nose spray for my servere allergies. My overall impression of Dr. Pepitone is that he is a friendly, knowledgeable and caring physician with a very pleasant upbeat demeanor. After my appointment I met with the patient liaison who explained the benefits of Health Care Partners Medical Group. She explained how to sign up for the patient portal and how this platform gives patients direct access to email their Dr. and receive their results. She also gave me some literature with useful information like the nearest urgent care to our home. She asked how my appointment went and if I had any additional questions or concerns. She explained where I could go to get my labs ( blood work) done. She also told me that they have in office phlebotomists should I prefer to have my blood drawn in the office. My degree is in microbiology and I have worked in the Healthcare/ medical field for over 12 years for big companies like Labcorp and Banner Health. Because of my career experience I have a thorough understanding of what good patient care is and how a good medical practice should operate. My experience with Dr. Pepitone was excellent and I would definitely recommend him and Healthcare Partners Medical Group.

So far so good! I haven't been to the doctor in a while but decided to go in for a checkup. Dr…read more Pepitone has a great bedside manner and I was immediately comfortable with him. Dr. Pepitone doesn't beat around the bush and gives advice that's really easy to understand for us without a science brain. I also really liked his staff and the environment was nice. I was about 10 minutes early for my appointment, but Dr. Pepitone saw me right on time. Highly recommend!

Dr. Chrysanthis has been my doctor for several years and I am incredibly happy with her…read more She is extremely knowledgeable and thorough and she is always kind and professional. She is very calm and gentle and never seems like she in a rush. I have MS and sometimes it is difficult to figure out if my symptoms are from that or something else. She sometimes has to take a multi-pronged approach to figure out what's wrong, which I really appreciate. My husband, sister and mom also go to Dr. C and they all really like her.

I gave one star only because I had to give something…read more This is the 3rd time I have had a bad experience with the staff. K/Cathy specifically. If you try to correct her, she hangs up the phone. Then when you call back she puts you on hold and never answers. Terrible attitude. Terrible work ethic. Terrible patience with elderly patients which I witnessed while sitting in the waiting room. I called her one day and she made an excuse to NOT help me with an appointment on that day telling me that we HAD to wait until next week. Then I call the next week and now there isn't any openings for 2 months. The doctor seems OK IF you can get in to see her. But you have to get through her gate keeper first. I left a message to have the doctor call me directly...and K/Cathy said she would give her the message but didn't know if she'd call me back. And I pay health insurance for this?

I thought that I had a good and caring doctor. Turns out that when you go to the hospital and need…read morea simple referral and you do everything in your power to fax over everything. Taking hours out of your day and call multiple times to get in contact with your doctor its impossible. The ball was dropped by the front desk as well where neither Sophia or Maris assisted me. The lack of customer service, of empathy, of cares is mind-blowing for a doctors office. It's people's health on the line! I know its a job and I understand but when you are in the medical field its inexcusable. My doctor had my documents and clocked out for the day instead of getting back to me. A simple 5 minute call. What could have made things better was if the staff had reached out. That's their job. Where the doctor drops the ball they pick it up and be my advocate. I have none and this will forever change my relationship with this practice moving forward. Super disappointed and deeply saddened that my health needs are not even worried about.

I Love Dr. Shrestha. She's an excellent physician. I wish that I didn't have to go through the PIH…read morecall center to reach the office.

Great customer service. I called to inquire if they took my insurance. Unfortunately they do not…read more But Pauline ( I think that's her name) went above and beyond to help me find out. She called me back in a timely matter. I wish I could've been seen here!

Dr. Is amazing. I went in for stomach pain and found out I had appendicitis. Could've been a lot…read moreworse if I didn't get diagnosed and sent to the ER so quickly. My whole family goes here and the doctor and staff are lovely.