1. Madame Pompador

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    Southgate, MI

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    Madame Pompador

    5.0 (1 review)

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    14 years ago

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    The Downriver grooming - The owner harrassed me with this message. Please be aware when booking her.

    The Downriver grooming

    (23 reviews)

    Downriver

    I find it hard to believe this is the best groomer in downriver. Both times I have tried this…read moregroomer my shih Tzu came out looking awful. By awful I mean like a teen cut her with zero experience. The last time, I was 1/2 way down the block when I turned around and took her back. They gave my female shih-Tzu a mustache and a lopsided one at that. One side was a full inch longer. No one answered the door, so I called. A man came out to the parking lot, with a pair of scissors and cut the longer section, in the lot!! This is the service I got for $95 plus tip. Never again. It makes me sad that a small business doesn't really care about their customers. My husband owned a small business just 2 blocks down and we never would tray paying customers with such disregard

    I took my Lhasa Apso here for his first groom after I adopted him. The owner, Ashley, was on…read morematernity leave. They told me over the phone it would be 55.00 for bath, nail trim and cut. When I came in to drop him off the man who was going to groom him changed it to 70.00 because he had some matted fur. This is a very small dog. I reluctantly agreed because I didn't want to wait to get in somewhere else. When I picked him up they had shaved him, not given him a cut. They hacked him up. When I picked my pup up he asked me if I knew what a hematoma was because he now had them on the inside of his ears from him shaving too close. He had sores on both ears where they were scraped up and also on his testicles. I had to take him to the vet who had to scrape off the scabs and put antibiotic ointment on them. I waited a few months since Ashley was on maternity leave to call and address this with her. She was very snippy and did not want to be held accountable for their actions. She said to me, "I'm looking at the record here and he was brought in with matted fur". I said, " so you're telling me it's my fault your employee hacked him up". She said, "yes, and if you wait too long to bring him in again the same thing could happen". I said, "well, I won't be bringing him back there ! " To which she said, " Good luck taking him somewhere else" and hung up on me ! These people do this for a living. They should know how to brush through mats in a dogs fur. I didn't take him in there to be shaved. They took the easy way out and instead of giving him a style cut just shaved it all off . It should have been cheaper not more expensive. And when they hacked him up the owner should have refunded my money plus the vet bill. You don't take your dog to a supposed professional to be traumatized. They should know how to do cuts, shaves, nail trims, etc without incident. I would definitely not recommend this place especially since the owner only cares about the money not the welfare of your pet

    The Dirty Dog Pet Grooming

    The Dirty Dog Pet Grooming

    (11 reviews)

    Downriver

    Michelle at The Dirty Dog is officially my go-to groomer. After lackluster experiences with…read moregroomers lording their experience and opinions over my preferences and concerns, I didn't think I'd find anyone I could trust with my standard poodle. The thing that first made Michelle stand out against the competition is the way she engages with me as a client. She listens and asks questions, confirming every detail so that her understanding matches whatever vision you have for your dog. The second thing that impresses me with Michelle is the quality of the actual cut. My poodle's feet are evenly trimmed without wisps and there are no lopsided bits. I've had to clean up the cut after other professional groomers, but not with The Dirty Dog. Finally, among the greatest concerns for puppy parents, her shop is clean and smells good. Dogs are dried manually, rather than being left cowering in a cage with loud fans blowing in at them. She and her staff are gentle and kind in handling the pups. She acts as if my dog is the greatest creature to come into her shop; she probably does give every dog a royal welcome, but I think that's a sign of real customer appreciation. I couldn't ask for more or better in a groomer and I highly recommend the business.

    It states that they are open Sundays for nail trimming and no one is here. I find it frustrating…read morewhen I call and it says they are open. I pack up my pet and make the drive to find out you don't operate your business according to your own standards. Red flag for me.

    Madame Pompador - groomer - Updated October 2026

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