This is the best place in the area to find any of your Halloween or any 'off season' dress up needs. Mad Margaret's is PACKED FULL of anything you could really ever want. From the pre packaged standard gag outfits, to rentals, to handmade garb. They even have a pretty decent sale selection of all of the above. They do take returns but only if it is still in the package!!! So no tag tucking for you. The parking there is kind of awkward, and shady, as you have to back up right into traffic when leaving. It's not a terribly busy street, but I take up two spaces so I have extra room to maneuver around. Take THAT drivers ED teacher! Safety first! read more

OK - if you need a costume in Grand Junction - this is where you need to be. There is a HUGE selection of every genre of costume that I can imagine (and some that I couldn't imagine....The Streaker??). There are hats, masks, jewelry, toy swords, footwear, wigs, on and on. The main rooms have what I would have (in my youth) thought of a Woolworth costumes - in a plastic bag. But there are higher end rental costumes that range from Steampunk to vampire to cowboy to George Washington.... everything. If you are going trick or treating or a costume party or a festival or just like to have an alternative look for fun - this is the spot. People that work here know what is where, and they will help you in a very friendly manner or let you browse. Love it! read more

Love this place. They have everything I needed for my outfit. However the staff is horrible. Rudest people I've delt with. They need to learn to smile and learn how to treat their customers. Not polite people at all. Will not be returning for that reason. read more

I was looking for a "Col. Sanders" KFC costume after some "can do" assurances via telephone, as it is a 90 mile drive for me. When I arrived, they spent some time to show me suggestions, until another customer arrived. Sales staff then were off with them. Selected items in hand, I waited for seven minutes at the unattended cash register before they finally returned to check me out. Their suggestion to "spray this wig with this white coloring" was a joke. Obviously they had never tried it. Without the necessary white hair and goatee beard, my attempt quickly became a bust, and I abandoned this costume idea. Although the other items, including a $55 cheaply made white suit, fake glasses, and a western string tie were all unopened, they refused to take them back. "No returns, period - Store policy" is prominently shown. So just be sure you are sure when you walk out with any items you have bought! read more

They have 1000's of costumes and accessories to choose from. The staff was very polite, helpful and creative. They made making my choices easier. Great Year-Round establishment. And they also have beautiful lingerie. read more

I've been to Mad Margaret's several times and always wonder where they train in customer service. Several times I've been told they don't have an item only to be chased down outside as I've gone to my car to be told they do have an item. I know they have a large inventory but knowing it is important to sales. If you do have to go in avoid the Older gentleman who is more interested glaring at customers then selling them anything. read more

I recently moved to Grand Junction from Los Angeles. I used to do all my festival shopping on Hollywood Blvd and feared I might have to shop totally online. I was so excited to find a store here like Mad Margaret's. Last week I went into Mad Margaret's and purchased a corset, wig, and several wig caps for an upcoming festival. When I got home I tried on the wig and was very disappointed. The wig pictured was a 60's style bob, but the wig in the bag was actually a 20's style pixie. So, I went back to exchange the wig. The employee that helped me explained their 'no-returns' policy but since what I purchased and what I actually got were two different things she was kind enough to accommodate me and help me choose the correct wig. I was torn between two colors and asked if the store takes American Express. Since they do not, I told the employee I would take one wig today and return next week for the other color. There was also some el wire that I liked and I told her I would also purchase that when I returned for the other wig. We went to the counter to check out and that's when the owner said she would not exchange the first wig. I repeated my justification and explained that I did not wear the wig. The owner was adamant about not allowing me to return the first wig. This surprised me considering the error in what I thought I was purchasing and what was sent home with me in a sealed bag. I told the employee how disappointed that made me. I asked her to inform her manager that by not allowing me to exchange the $12.99 wig she would be losing a loyal customer. The employee told me the reason she could not return the wig was that the owner would have to throw it away. As a small business owner she should be much more concerned with the potential loss of future sales rather than the loss of a single $12.99 product. It should not be the customer's concern what a business owner does with a product that was returned. The customer's concern is whether to trust a business to provide the product they advertise and whether to trust a business to stand behind the merchandise they sell. In the end, I purchased the second wig at 20% off and kept the first wig. But because the owner refused to exchange the first wig I will not be shopping in her store ever again. My purchase last week totaled $45; today's purchase totaled $32; next week's purchase would have totaled $86. These purchases are for one of three outfits to wear to an upcoming festival and I spend this and more each month on festival attire. The loss of future sales far exceeds the one wig. This review is not to deter any potential customers. The store as a whole is great. They have a huge selection of products, the staff is nice. But I just want to make sure the owner is aware of how her stubbornness negatively affects her business. She saved herself the loss of a $12.99 product but it cost her hundreds or even thousands of dollars in future sales. Tsk. Tsk. read more