Going out of business, though the signs are telling you 70% off, it's off the original retail pricing so you're not saving as much as you would think. Lots of random assortments of things, selling all the fixtures as well. What I saw here was a sad, sinking ship of a giant that was once like a luxury ocean liner ... Now just grasping at whatever it could cash in, as it sinks below the waterline in an increasingly frigid economy of an ocean. read more

I placed a jewelry order online to be picked up in-person at Massapequa Macys. The positive of this review is the order was ready in 2 days for pickup. The Sunrise Mall is run down as well as Macys. The Walt Whitman location is much nicer. I spoke with 3 customer service women in the fine jewelry department. Sales woman #3, Eva, was the most unprofessional, non-caring, bouffon who had no idea what she was doing. She asked several times what my name was & had to ask the manager many questions about my on-line order. It was the most unpleasant shopping experience from a woman who clearly dislikes her job. Christmas is around the corner so happy I got a jump on shopping b4 the store gets busy bc her attitude and lack of knowledge makes for a bah-humbug experience. read more

Just left the Mac counter and Dominque did my granddaughters makeup for prom. She did an AMAZING job! My granddaughter looked totally different, she doesn't wear makeup, but said she feels beautiful, that warmed my heart, made the process of finding the dress and everything totally worth it. I didn't have daughters so I was so honored when she asked me to do the honors. Thank you Dominque for putting the final touches on my granddaughter. Her Dad was so grateful and couldn't thank me enough. read more

Macy's - The reveal - Men's Clothing Near Me - Massapequa, New York

Visit Date: December 11, 2018 The time has come...for my son to start sleeping in his own room much to my chagrin, so my husband and I came here to buy him a bed that he will hopefully grow into and that I will be comfortable sleeping in for a little bit since I will be bed sharing with my son to transition him into his own room and to eventually get him used to sleeping alone since he's bed shared with us pretty much his whole baby and toddler life. My husband took care of the business of picking out a bed, signing the papers and paying for it since we came to the store with our son. As parents of a toddler one of us runs around after the boy the other one usually my husband ends up taking care of the business we need to attend to in whatever store we're in. TEAMWORK! My son and I snuggle tested a few different beds, the sales man we dealt with was very nice and understanding I forgot his name but he was awesome. He didn't give me a hard time about letting my son play on the sample beds and he was very appreciative that I thought to take my son's shoes off while he was playing on the sample beds. As far as I can tell he was courteous and helpful to my husband as well. My experience at this Macy's was pleasant enough and I'd come back again in the future! read more

I want to rate this Macy's higher but I just can't. I greatly prefer to do all my Macy's shopping online now. My by far greatest complaint is the checkout lines. I spend longer on line every time than I do shopping. Service is unbelievably slow here. My second complaint is the sales people. The ones in perfume/makeup/jewelry are insanely persistent and it's impossible to walk in or out through there without them all trying to reel you in. The rest of the store? Basically deserted of sales people. Which can be rough when you do need assistance in another department and you have to walk around several departments searching for help. read more

What the holy hell? i go to macys today to shop for Christmas. I buy $250 at one register, 6 clothing items...no bags. She has nothing, no bags, no plastic coverings nothing. Wtf? This idiot cashier tells me I should bring my own bags...wtf is this...the dollar store? Macy's can go f#$% themselves. This is precisely why online stores like Amazon are making millions. I had to walk out of Macy's carrying the 6 items on the hangers! There is no such thing as ustomer service...anywhere anymore! Ridiculous! read more

Was lured here by the grand opening promotion of $20 gift cards for the first 100 people. Comparable to the location in Melville, but seems to be a bit smaller in terms of clothing selection, especially dresses. The advantage of going here is that it is attached to a regular Macy's so it is easier to compare prices between the two stores before making a purchase. They have "juice bar" where you can charge your phone. Store is clean and in order so far, but it is just the first day. Prices are comparable to Marshalls. read more

Macy's - Charge your phone for free! - Men's Clothing Near Me - Massapequa, New York

Hello,My name is Kizzy and I was at Macy's yesterday at Finish LN to be exact. I must say Angel is an Amazing Manager.She greeted me with a smile and her attentive to assist me was very Phenomenal.This was my 1st time shopping at finish LN and it won't be my last.I love good customer service and an Angel has gained a forever customer!!!!Thanks so very much. FINISH LN you have an EXCEPTIONAL manager. read more

Stores hours inconsistent. Says one thing online and come to the store to find another. Call and once again, different hours. Once I finally reached someone (assumed to be the manger) to explain and resolve the situation, I was confronted non professionally with the response that they cannot open until specified, which was differing from the website leading me to come at the time I had from a decent distance away (mind you gas is $5 per gallon). To corporate: work maintaining fluidity between your websites and physical locations. Also better train your staff to handle these situations while maintaining customer satisfaction instead of leaving them pissed off for lack of better words. read more

I was helping in shoes department by Sonya. She was helpful. So nice girl. Thank you.

I come here often and It seems when I come in the mornings the gates to the mall are never opened on or close to the time they should be. I understand a minute of two but 5+ minutes?! It's just unprofessional. Otherwise, I have a decent experience with the employees. I was just very mad to have to walk around the outside of this establishment to go to the mall due to the negligence of whomever is supposed to open the gates. read more

I bought a "4 pack" of men's underwear here that I found out later was really a 3 pack, I guess someone helped themselves to a free pair. The cashier complained when I asked for a big bag because I was carrying a couple other things besides the stuff I got at Macy's. I did help myself to free sample cologne while I was there so I guess it wasn't all bad. read more

If you change your hours please note it on the website or google maps. Came out of the way and your store is opening 3 hours later.

While I occasionally purchase dress clothes from Macy's because I find the quality to be worth it for the few extra bucks, I cannot believe that a thinner than average weight t-shirt is priced at $80. I know I should expect the prices to be a bit higher than the other dept stores here, but that is just plain nuts. It should come with a rubber hand to smack yourself with. :-P The store is fairly organized. They could definitely use a few more people on the floor in some depts. I would definitely return here for business attire, but as for my casual wear I'll stick with other area stores. read more

The sales women in Bedding , saved us over $80 on a comforter. Thanks LIsa, Macy's hires great day ales people friendly helpful staff

THE MAC STORE IN SUNRISE MALL IS AMAZING!! It's always a little nerve racking getting your makeup done. You spend a decent amount of time in a chair and you have NO idea what you really look like until you get a finished product. Well let me tell you, this past weekend I made an appointment to get my makeup done and it came out AMAZING! The person who did my makeup is named Carlene and she did a fabulous job. Everybody working there was very friendly and clearly knows what they are doing! P.S. You have to tip in cash, keep that in mind if you are paying by card! read more

Variety of men's clothes, reasonably priced. Use coupons if you have one and same $$. Clean place

This Macy's is very well organized and well staffed. This place has some very good deals at the end of season sale and I suggest coming here week before to find some awesome stuff. The staff is very helpful and know their way around the store. read more

Macy's - Men's Clothing Near Me - Massapequa, New York

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3 stars for the macys sales.. everything else was ehhh. Store was limited in options of clothes and sizes. The cologne for men was a mess.. no one helping and almost all of the testers were empty. Limited sneaker selection and we had to walk around the whole store just to find 1 register that was opened. read more

I had a wonderful experience at Macy's in Massapequa. Rosa, in the perfume and cosmetics section was so helpful in guiding me to the correct purchase. She is truly an asset to this store. Other employees were friendly as well but Rosa was the best. read more

I used to love shopping at Macy's, but my most recent trIp was so discouraging. This location is very confusing with the layout of women's clothing. I hadn't been to this location in a while, maybe almost a year, but I thought the same thing last time too. They had it right 4+ years ago with the layout. Now I picked up two things and got so annoyed trying to locate a better selection that I just put back the two things and took my business to a different store in the mall. read more

This review is for Macy's.com, not the store itself. I recently ordered a sheet set off a bridal registry. The item was shipped directly to the bride-to-be unfortunately. The day before the shower, I noticed the item was on sale for 75% less. I was mortified! I called Macy's and was told that the adjustment policy was 10 days and that the recipient would have to return the item and rebuy it at sale price or they could offer a 15% adjustment. I responded that this should be an exception since it was bought on a bridal registry and I should be able to have a price adjustment up until the date of the shower. They would not budge. I have been a Macy's customer for over 40 years and they still would not help me. read more

Have many discounted items but always very messy and hard to find things and sizes should have more coupon opportunities

False advertising!! Macy's Sunrise Mall. Lingerie department places signs for $16.99 up over walls of bras & then try to charge full price at the register!!! When questioned, the response was "not my fault, I don't post the signs!" Judi was the unprofessional sales assistant, not willing to help and then had the audacity to state "oh some places a wall of bras in the wrong area, not my fault, I just work here!" Are you kidding me?! Never will I return to to this poorly run department!! read more

What a dump. The store is always messy. You cant find a sales person and when you do its like they are from mars. Just a complete dump. Will never go back read more

Calmer than the Macy's in the city. The department was very helpful and served me right away. When they didn't have the size and color I wanted, they were very helpful in helping me locate them. read more

These two girls in the michaelkors bags section were harrassing me, talking to me very close, also trying to force a credit card on me. I really just walked out and decided not to get a bag, I was so creeped out. Don't go here for bags ladies, it's way too stressful for no reason. read more

I have been going to this Macys since the Mall opened in the 1970's and Macys was my first credit card. Never had any complaints before but the last few times I went there you cannot find a person at a register to take your sale. Seriously understaffed and under motivated. I went there Friday morning Memorial Day weekend(5/25/18) and I could not get anybody at a register. I asked multiple people-"do you work here "and I was pointed in another direction. Needless to say they lost the sale but I don't think they care. I have never seen the store that bad it seems like nobody is in charge and those that are there are extremely slow. What a shame, expect it to be closing soon. I will not be going there to get aggravated anymore. read more

I am writing a review for my mother. My mother went to return something for me! and the sales associates were rude and did not want to help my mother. It was such a simple return, labels included, receipt, etc. The sales associates at this Macy's location are not friendly and definitely do not like their jobs. I would never recommend this location to any of my loved ones or my friends. read more

This Macy's location is oddly situated at the Sunrise mall. The clothing line is limited here, in regard to size and selection. They do carry Calvin Klein items for men and women as well as Michael Kors handbags, which is probably their saving grace. The managers here are often hard to track down, so good luck if you have an issue that requires management assistance. The one main issue here is with store manager, Linda. This woman is supposedly in the building but is never available. The truth is while she is around, she is not in the building! Linda and assistant manager Frank, are outside most of the time smoking cigarettes. Linda is spotted in the far corner of the building, near the parking lot facing the train tracks overpass. I have personally seen her commiserating there with Frank and another department manager. When paged through the walkie talkie, Linda tells a department manager to handle all customer service issues. The problem is that customers want to speak to her, the store manager and she simply shirks her duties and responsibilities. This is an unprofessional way to conduct business. There are some associates who are very friendly and willing to assist customers. However, there is one nasty associate here named Lena. She works in the men's department. This woman is condescending and rude. She will refuse to honor Macys coupons and yells at customers. She says "I can't help you with this and I'm only doing my job!" Avoid her unless you enjoy being spoken to in a derogatory manner. Bottom line, this Macy's location is ok if you need basic clothing, such as loungewear and accessories. High end merchandise, namely designers, are limited. Some associates will assist you in checking from the in-store ordering system. While others will tell you to go home and order online yourself! It's hit or miss here. If you want to shop on the island, your best option is to travel a few miles away to the Roosevelt Field location in Garden City. They have a vast selection of merchandise, designers and better equipped staff and available management. read more

Old women in woman's fragrances was not helpful and rude to a coworker right in front of me. It was awkward because the next week I went to Lancome and the lady there was rude to a coworker too. That department seems stressful, would hate to work there. Saw a lot of new faces in the macy's which is good because this place needs help, badly. read more

I've been on hold for over an hour and no one is able to help me. I've asked to be transfer to a manager or a supervisor and the people that answer the phone saying there's not one in the store, I find that hard to believe it's always a manager in the store. No one is answering in the woman dress department. The people that work inside the store are very unprofessional. read more

I mainly only go here for perfume and makeup nowadays, I just go to roosevelt field or online if I want to buy clothes. But if you need makeup and use Elizabeth Arden, you're in luck! If John is in, go right to him. He's super friendly and you can trust him that he will get you what you need (and then some). Also the people at the Clinique counter are ok, they also get the job done. Everyone at the perfume counters are always nice and helpful. As for the people on the floor for accessories and clothing, some of them can be kinda nasty. So needless to say, it's a hit or miss in my opinion. read more

After having a very unpleasant experience at the Mattress Firm in West Babylon - I posted a Yelp review if you want to read.... I took my 81 year old mom to the Mattress department at Macys in the West Field Mall in Massapequa ..... She was still shaken by the rude treatment we encountered in the other store.... and didn't even want to go.... but I was able to persuade her .....she was very much in need of a new mattress.... we had a wonderful experience with Salesman Marcus and Salesman Frank ...both of these gentlemen treated my mom and I with the utmost respect ... We tested all the beds .... with her pillows of course...... both of these men went above and beyond to accommodate us.... we left very happy and satisfied .... they helped us pick out the perfect mattress ... box spring and frame.... it didn't end there ......Frank even helped mom pick out some really nice sheets that were on sale and a mattress cover for an unbelievable price.... my mom was so happy.... still laughing on the trip home....thank you Marcus and Frank you turned an ugly night into a very wonderful shopping experience and I have to thank the rude dude in Mattress Firm because we saved a ton of money at Macy's!!! read more