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Macy's Backstage

4.0 (1 review)
Closed • 10:00 am - 9:00 pm

Macy's Backstage Photos

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6 years ago

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Ask the Community - Macy's Backstage

H&M - Store front

H&M

(7 reviews)

$$

I recently visited H&M at Citrus Park Mall and let me tell you the customer service here is…read moreterrible. I went in for a simple return but I requested a (paper) copy of my return receipt showing my refund amount because I like to keep it til I see it has posted back to my account. I get that business are steering away from paper receipts but man the system didn't print my receipt and what an ordeal it was to get my paper copy. I waited for over 15 mins after completing the return just to get a receipt. They seriously need to update whatever systems they use because why can't the employees just hit reprint is beyond me?! The manager had to go to the back and pull it up in order to give me the copy and I like I said I waited and waited spent my entire lunch break to do a return that shouldn't have taken longer than 5 mins max. Also 10 cents for a bag is ridiculous when I'm buying clothes - do better H&M!!!

What can I say. My wife favorite store. She feel young when she walk in the store and so as me :)…read more Just get the credit card ready in ice, because it get smoking hot soon. I would said be a smart shopper. Check out different H&M for different clothing on sale in Bay Area. This may be one of them. I can find $3 to $15 sale in this store easily. The clearance with mark down. That is the reason that you need to check it in different seasons and different stores to look for items you like. I have take some photo on sales items this time. If you want to catch it, now is the time. H&M originated from Europe. We saw a lot of their store at the Europe street. They have more selection than US. Our area is catching up. You alway can find the bargain in this store. If not, wait till next visit.

A'GACI

A'GACI

(3 reviews)

$$

Stopped at the mall this store is in & came in here while coming back from an orchid farm a few…read moredays ago. They had a great variety the day I was in, plus had a sale for an additional 40% off clearance items (probably because it was close to Labor Day weekend). A lot of their clothes were trendy but inexpensive, so it was a great, affordable way to get items that will likely go out of style again in the next year or so. I tried on a few crop tops but they were just a bit short for me - I personally have a long torso, so with high waisted bottoms crop tops tend to look quite nice but these ones just had too much skin revealing for my tastes. They also had a ton of cute rompers & dresses, but none of the patterns at the time were to my taste. I only actually bought a light, white linen blazer that happened to be part of the sale I mentioned earlier, but it was nice to see they had a mix of professional, casual, clubbing, & more styles to shop from. My overall experience though wasn't the best - I was greeted but never once engaged with again by staff. I built up quite a stack of items on my arm & there was no offer to start a fitting room, hold things at the register, etc. When I decided to start trying stuff on it was thankfully an unlocked fitting room so I didn't have to ask for one to be opened, but when I needed a different size in a romper the three times I peeked out for an associate I was meet with no help even though my specific room was in view of the register. When I finally thinned my selection down to just the blazer & went to cash out, the lady at the register was nice & asked if anyone had helped & when I told her not really she just got quiet & there wasn't much of a conversation after that which made the checkout experience a little awkward. I work retail & this was just not how I was trained to engage with customers, so it definitely wasn't the best experience. If I'm inclined to shop from them again, I'll probably scope out the website before heading to the store.

What a terrible business to shop at. This despicable store sells you clothes with holes in them…read moreand then tells you after you purchase it that hey the item is damaged and has holes in it so you can't return it. Don't shop here if you don't want to get robbed of your money

Macy's Backstage - womenscloth - Updated May 2026

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