Great clothes, accessories, shoes, excellent service!! Oh an great prices too! I have bee a…read morecustomer for years and love this place! I always get compliments on the items I wear from Betty Jane's. Love it!!

What a great shop! I walked in and the gal put together 2 great outfits for me including…read moreaccessories! I needed a change from the same old outfits and they did a great job listening and then coming up with great combinations that didn't break the bank. So glad there are places around like this that bring customer service and attention to detail back! I will not step foot in another store for cute outfits ever again. Thanks Modish for the great attention and see you soon for a couple summer outfits!

From the owner: Affordable clothing, accessories and gifts for women of all ages!read more

I am extremely disappointed in the level of unprofessionalism displayed by the store manager,…read moreRachel, during my recent visit. I was helping my daughter try on dresses and briefly asked my husband to come look at one she had on. Rachel approached us with an unnecessarily sarcastic tone to tell us men weren't allowed in the fitting area. We respected the policy immediately. The issue was her attitude, not the rule. My husband and I discussed the policy between ourselves after looking it up. We were not speaking to her, yet she seemed offended simply because we were talking about the store's rules. Instead of focusing on her responsibilities. We found a dress my daughter loved and went to check out. A employee, Esmeralda, began helping us. She was polite and professional at first. Then Rachel inserted herself again, uninvited. I calmly asked if Esmeralda could finish the transaction due to our earlier interaction. Rachel refused, stating, "I'm the manager," and then stood there refusing to ring up the dress.(SHE WAS LITERALLY JUST STARING AT THE DRESS ) When we told her she could proceed and we dont know why she has to be so hostile and act like that suddenly rachel said, "No. You can leave." My husband asked if she was really refusing to sell the dress. Her response: "She can find another. Leave." This was retaliatory, inappropriate, and a clear abuse of authority. A manager should never escalate a situation or deny service over a personal issue she created. Rachel's behavior was unprofessional, dismissive, and completely unacceptable for someone in a leadership role. At the end of it her and esmeralda were waving and taunting i will be sending those pics and videos to corporate. Corporate needs to address this, because families should not be treated this way.

HORRIBLE customer service. A manager African American lady with dreads and glasses, I couldn't…read morebelieve was SOO ugly to me and my family from the second we walked in the door. I showed her a dress on the rack and was asking about a similar one. Before I could even finish my sentence she snatched the dress back from me and said "see that how you mess up the clothes". I let it be. And continued shopping. Then me and my husband were looking at some clothes next to a stack of hangers. My 2 year old son grabbed ONE HANGER and she angrily said while snatching the stack away "might as well take these too!" Again I let it be. Then while I looked at 1 dress my son did try to climb on a glass rack. And she first nicely told him to get off and as soon as I saw I got him too. And she goes PLEASE PLEASE GET YO KID. Then my husband had had enough. And he said "ok let's just go" she said "please do!" And I said "you don't have to be so rude!" Then she goes off saying I need to get my kid and I'm like "ok I looked away for one second idk if you have kids-" and she goes I doo I say "well then you should know it happens but you don't have to be rude!" She says my husband saying let's go was being rude? Obviously we'd want to leave after not being welcomed. We go back and forth and I ask for her name. She refuses to give it to me so I go to her coworker she refuses as well giving me a bullshit excuse that's it's against policy. As a former Windsor employee worker I'm in SHOCK it's come this far down and this is how they pick managers.

Alejandro was a fine young man with exceptional service and attentiveness to us. My wife went in…read morefor lipstick and he tended to us. What a superb guy! I recommend seeing him if anyone is in the market for beauty/ scents/ makeup. Dillard is lucky to have him represent them! Thanks Alejandro.

I had a very disappointing experience at Dillard's. I saw a pair of shoes on display and asked a…read moresales associate if they were available in my size. She went to the back to check and came back saying she couldn't find them. However, she didn't make any effort to check the sales floor or look in other departments. I decided to look myself, and within a few minutes I found the exact pair in the Polo section of the store. It honestly felt like I was doing the associate's job instead of receiving help as a customer. When I brought the shoes to her, there wasn't even an apology for the inconvenience. The shoes didn't come with a box, and no discount or any other accommodation was offered despite the inconvenience. Customer service should involve making an effort to help customers, not expecting them to search the store on their own. Unfortunately, this experience left a very negative impression.

WHBM North East Mall has extremely friendly staff who do a great job of engaging with their…read morecustomers. They have been very helpful to me in selecting new clothes over the years, ever since I started shopping with them back in 2017. If you are a woman (or honestly anyone; they're trans-friendly) seeking classic feminine clothing, I would highly recommend giving the Hurst WHBM boutique a visit. Their collections run the spectrum from polished casual to semi-formal, with some formal pieces from time-to-time, (especially around the holiday season), so they don't just sell dressier clothes even if that is what they are usually known for selling (note: WHBM has great jeans!). I would like to give a special shout-out to their assistant manager A.D. for being the absolute-sweetest person I've met! (PS: I am the same person as "Brandon C." who wrote a review back in 2017; I changed my name to better-reflect my personal identity)

Worst service I have ever had at a WHBM. No one offered to help with additional sizes, no one…read morechecked on me in the dressing room, 2 people standing behind the cash wrap did not help anyone who came in. Not what I am used to at a WHBM.

This mall is all on one level, level 2 from the anchor levels. There is plenty of covered parking…read more First floor is usually empty then you take one of the elevators to the mall level. Plenty of shops to enjoy. A Sam food court but also plenty of restaurants around the outside as well.

Located in Hurst, the Shops at Northeast Mall has over 100 different stores, including Dillards and…read morePINK, and Auntie Annie's pretzels (so good). This is an indoor mall, with expansions (stores all around outside also). In addition, the movies theater is fantastic! The Rave Cinemas 18 and XD is comfortable, easy to access. And has delicious popcorn. The refreshment lines tend to back up, so get your snacks early.

I asked if I could try on a pair of shoes, but the security tag was where the laces could not be…read moreadjusted. I asked the manager if he could move it or take it off - for just a few minutes while I try to the shoes on to see if they fit. I was fine with being supervised while trying them on. And the manager told he very rudely that he couldn't because there are a lot of thieves in the store - and he implied that I was a thief. The shoes were also a clearance and I was told they were non refundable. I'm not going to purchase shoes that are non returnable if I cannot even try them on. I will not be visiting this Ross again.

(Made this acct specifically or this review.)…read more I absolutely love ross and all, but my main problem is their official website. You can't see clothes on there, just "inspo" or random outfits that people post on their social media which is then plastered on there that you probably won't even be able to find in-store. It's already bad enough that I have to physically go to the store just to see what they have, and often then not be disappointed since I often see clothes that are for middle aged Facebook moms or for 7 year Olds, and barely anything for teens that would be good to wear for recent trends or aesthetics. I've found some cool stuff like Nirvana graphic tees and some cool pants, but the rest is just questionable patterns, basic cut shirts with just a solid color, cheesey quotes, logos, etc. Again, I love ross and it's cheap prices on certain items you won't see in other stores, but the fact that it's official world-wide website is absolute garbage, and you have to go to the store in person is in my personal opinion; Extremely dumb. Im sure if Ross just made their website actually usable and not a place to just dump a bunch of pictures of outfits and decor, then they'd probably, no, definitely make more sales and reach their targeted demographic.

Friendly service, very helpful, excellent pricing, clothing is like brand new, love this place!!read more

We dropped off three huge bags of clothes at Uptown Cheapskate -- including brand new with tags…read moreAlphalete, Lululemon, Free People, Oakley, YoungLA, Nike, and more. These weren't worn-out items. Many pieces were either unworn or in excellent condition. They called us back and said they decided not to take anything due to the "condition." Three full bags. All rejected. It was honestly a huge waste of time -- especially when you take the effort to carefully select higher-end, on-trend brands. Out of curiosity, we brought the exact same bags to Plato's Closet beforehand. They offered us over $200 for everything. So clearly, the "condition" wasn't the issue. Safe to say we'll be taking our business to Plato's Closet from now on. If you value your time and have quality brands, you might want to consider doing the same. Will include pictures of the clothes below!!