We had a tire pressure issue while visiting Banff and Hertz would do nothing to help. Banff…read moreservices were able to get us in quickly and repaired the tire. They were wonderful, professional and very efficient. Highly recommend.

Wow. Such a great people and ofcoruse service. Honest, kind and most important professionals!!…read moreI wish we have such a reliable mechanic shop in Miami.

Kelly was an incredibly helpful and kind individual who assisted me and my fiancée in a very…read morestressful time. We foolishly dropped our engagement ring in the rental car and after an hour of desperately searching, we went to an auto shop. Kelly was kind enough to drop what he was doing, reassured us. and found the ring within 10 minutes (it had fallen in the emergency break slot). He made sure I was well taken care of and felt genuine and sincere. He didn't even take any sort of payment from us. Highly recommend this place and cannot thank him enough for his quality service!! Also Rex the shop dog is adorable! He saved our engagement day!

Halfway through a two week road trip the sliding door in our van wouldn't close. It couldn't be…read moreforced so we made the drive from our campground to Banff with the door stuck open. Banff Service was super responsive and helpful and had us back on the road with an emergency fix in about 10 minutes. They saved our trip!

Highly recommend Standish. We had a low tire in our rental car while visiting Banff and were told…read moreby other companies that they had two weeks wait list. Standish was able to get us taken care of, fixed the puncture in our tire and were amazing! So professional. I could not say enough good things about this company. They were a life saver. Highly recommend!

We had a flat tire by Lake Louise and had to drive back to Banff to try to get it fixed. The first…read moreplace we went to could not help us quickly and they recommended Standish. Brian and the staff at Standish fixed our tire much faster than we expected, and the price was very reasonable. Everyone was friendly and helpful. I appreciate that they helped us get back on the road and to continue our holiday.

Buyer beware. Using the online booking system to to reserve a bus trip to Sunshine Village, I…read moresearched for buses leaving the next day and when I saw a nine AM slot available for two people I purchased it. I then realized that there was a mistake and the bus had left at 9 AM that same day, or nearly 12 hours after I was booking it. Yes I realize that I should have been more careful but I also didn't think that an automated system would let me book a bus that had already left. I called the next day to let them know about the error and they offered to put us on to the 9 AM bus as we had intended to book. That would have been fine except that we were still almost two hours away in Calgary. Then the fun began. After many, many questions I asked that the money be refunded. The person on the phone agreed. Four e-mails and a number of calls later, still no refund. I now have to get the credit card company involved. No integrity or service here.

Disorganized and an hour late starting out. Best for beginning snowshoers…read more We waited for the bus in Banff at the appointed time to go snowshoeing with WMA. With his clipboard showing 12 paid customers, the driver/guide arrived in a van with seats for 11 passengers(!). After he finally realized his miscalculation, he called the WMA office. Following a 45 minute wait, a taxi arrived to take the 12th passenger to the ski resort behind the van. The web page description indicates a 2.5 hour trip on snowshoes. Including the gondola and chairlift rides up the mountain and frequent stops to explain how to use snowshoes, walk in them, recover from a fall, break for cocoa and cookies (provided by WMA), detailed descriptions of continental divides, local fauna and wild animals, the total actual snowshoeing time was probably just over one hour. For a beginner, this is probably ok but any experienced snowshoer will be unsatisfied. The terrain is varied, expansive and beautiful; our beginning altitude was 7875 feet, descending c. 1000 feet to the gondola ride back to the van. The guide was very nice and is expansions clear.

What a great little store..broken down and out of gas give this place a shot + I don't think you…read morehave many other options along the strip!! If I haven't been mistaken in the past there are three of these located in town but this is the first in and the last out for many people! The store had all the necessary amenities that a hungry traveler needs and can be a cheap fix for mix and snacks if you are tired after a day of touristy style events. I love Banff so this is just one more little gem that I am glad to have in my cavalry of places to go when here or on the road to somewhere else!!

We were on our last day of vacation and our rental truck got a flat tire in what seemed to us to be…read morethe middle of nowhere. We were able to make it to the Peter Lougheed Discovery Centre right before they closed and were able to use a pay phone to call the rental car company. They sent Eli from Standish Towing & Recovery. Eli was definitely our angel that day. He was able to change the tire with a smile on his face. We apologized to him for having to drive so far and he said he didn't mind at all. He chatted with us and was so pleasant and comforting. We figured we were going to be sleeping in the truck that night but Eli definitely saved the day. He was very professional and courteous. We appreciate your service!

This was one of the best experiences in terms of customer service, niceness, politeness, and just…read moreplain being professional and helpful! It was a Sunday, we had been having some weird experiences with the Altima locking and unlocking ad litem.....And when it decided to do it on its own sometimes it would turn all the accessories on too, so after a day of sightseeing we return to the car in the little but absolutely stunning community Of Banff in the province of Alberta in Canada. Here on Sunday other than tourist attractions it's quiet and conservative. Banff is a resort town in the province of Alberta, located within Banff National Park. The peaks of Mt. Rundle and Mt. Cascade, part of the Rocky Mountains, dominate its skyline. On Banff Avenue, the main thoroughfare, boutiques and restaurants mix with château-style hotels and souvenir . The surrounding 6,500 square kilometres of parkland are home to wildlife including elk and grizzly bears Did you know: The mountains in Banff National Park are believed to be between 45 million and 120 million years old. Now that's getting on up there. So to get back to this local business-thanks so much to your dispatcher-she stayed on top of it and gave us an accurate ETA. To the tow truck driver- you got us on our way in record time! Thank you!!!!