AVOID THIS SHOP AT ALL COSTS unless you want misdiagnosis of vehicle problems, verbal abuse and…read morephysical threats by the owner Mik, and lies about reimbursing the "audio diagnostic test" that he charged $150 for, only for me to take my vehicle to a transmission shop, and they checked the entire transmission, no codes whatsoever, and diagnosed the ACTUAL issue which was a tire arm on both sides needing replacement. Mik then agreed to reimburse the $150 diagnostic charge and do a wheel alignment (which I was actually willing to pay for, with him reimbursing the diagnostic test that completely misdiagnosed my issue. But once alignment was complete, he just wanted payment, and refused to issue the refund. When I said that was not what we agreed to prior to you doing the alignment, he said, I don't give a fu*k. Get the fuck out of my shop and I am going to put a lien on your car. Refusing to return my car key. So I suggested paying what he wanted, and coming back tomorrow to discuss the reimbursement. He continued to refuse to accept my payment, and kept yelling with other customers in the shop, get the fuck out of my shop. I'm not returning your key. Leave. I said I am not leaving without my car, just put the charge through and we can discuss the reimbursement tomorrow. He refused and threatened to physically drag me out of the shop if I didn't leave. I called the police as he was unlawfully refusing to return my key as I was standing waiting and willing to pay the bill (without the reimbursement), and he literally made me wait (after the shop closed) for 40 minutes before finally agreeing to accept payment, and follows that up with threats to "have me arrested" if I returned tomorrow for my promised reimbursement. The cops suggested reporting him to the BBB, share my experience online on various review forums... and funny enough, after scrolling other reviews on here, it seems I not the only victim to this arrogant, aggressive and threatening man who thinks a good way to run his business is through lies, intimidation and very poor mechanical service. I strongly encourage anyone thinking about using this shop to go elsewhere.
Oh, and I have a voicemail from his employer stating they look forward to issuing me a reimbursement for the work that they misdiagnosed. Hats off to the worst customer experience I have ever had in my life.