I purchased a new 2023 Kawasaki Vulcan voyager 1700 motorcycle from them on 2/02/2024. On…read more12/17/2025 I took the MC in for warranty repairs. It had a visible antifreeze leak between the cylinders. Also, the shift indicator on the dash was showing incorrect position of the gears and sometimes a delayed indication of what gear you were in while traveling. At times it would work find. I left the mc with them and ask to be notified when they made the repairs. On or about 12/28/2025 I called and ask for an update. I was told they had cleaned the antifreeze off the cylinders and was watching for it to return. And they hadn't test driven it yet for the shift indicator problem. On 2/17/2026 I called for an update and was told the repairs were complete, but the tech was out of town for training and wouldn't be back until the following week. He wanted to test drive the mc to make sure the repairs were fixed. I suggested that I would come up and test drive and if the repairs corrected the problem, I would bring the mc home, if not I would leave it there so the tech could follow up. I was told by the service associate Matt that he would call me right back. I received a call from M.S Lowe the other service associate that there had not been any repairs make to the mc. The tech had only done a meter readout on the shift indicator problem and confirmed with Kawasaki that the meter readings were correct. I told M.S. Lowe I would come and get the mc, I believe after TWO MONTHS it was time for me to try something different. I stopped and discussed this matter with GM Bobby Baldridge before leaving. I was hoping he would offer a positive resolution. To my surprise he showed very little interest and didn't offer to correct the problem in any fashion. My conclusion on this matter. BUYERS BEWARE; THERE IS NO INTEREST IN PROVIDING YOU WITH A CORRTION TO A PROBLEM WITH YOUR MACHINE. I BASE THIS CONCLUSION ON HOW I WAS TREATED. GOOD LUCK TO OTHER BUYERS

I was stranded 400 miles from home on a Victory with a bad rear tire. Called them right when they…read moreopened and everyone was super helpful. Got my bike in right away and got me back on the road. Truly appreciate everyone's help at the dealership.

Made a purchase of 2 atvs from LMS, and were treated fair and very well. I'm a 3x customer, first…read morein 1998 for a Yamaha grizzly 600, 2004 Yamaha VStar 1100, 2023 Cfmoto 500 and a Cfmoto 600 and over the last 25 years the crew has the same thought in kind and it's customer service..! Thanks for serving the surrounding counties with Great customer service.

I've bought my last 2 toys from here and I must say they really did go out of the way to help me!…read moreThey even delivered it to me because I was busy at my job. They give great deals and are really for the people. If you are looking to purchase something I highly recommend this place and that you ask for Tyler or Smokey!

Love the folks at Blizzards. Just recently got my second bike from them. Exceptionally good…read morecustomer service!

Highly recommend the NEW Blizzard my side x side broke down last week when I was back home riding,…read moreI took it their and they had me fixed up the next day with great customer service and pricing, also it had been a few years since I was their and the new remodel was awsome definitely be stopping back in again

Easy to use website, and a great employee base, easy to work with, and great to get parts…read moreinformation from them! Highly recommend them!

I purchased my first ATV ever from this company. They have a very small lot in the city of…read moreCharleston so I was never able to test ride the ATV. They did their pre-test checkup and completely missed the clutch rattling noise I've been dealing with since I brought it home. I live 1.5hrs from them, so a quick visit to have it checked out isn't possible. Jon, the salesman, has been my main contact through all of this and since I bought this base model Can-am outlander for a final price of about $9200, he seems unwilling to want to address this issue by asking his techs or others about the problem. Instead he referred me to his lead technician Shawn, who has yet to reply to my email and always is unavailable when I call. When I finally talked to him, he acted like he's never heard of this issue, when a simple search on youtube finds videos showing this problem. I even sent those videos to Jon who claimed to have showed Shawn, yet I've received no more replies. When Jon does reply, it's only like one sentence, which tells me he no longer wishes this to be a problem for him. I am very disappointed in the response to this issue. They wanted me to drive it back and drop it off. I don't have the time to do that due to the distance. I bought from them because they had the only model I wanted in stock at the time. I would think spending over 9k on my first ATV ever would merit a better response to my issue with it from DAY ONE! From my perspective, they have washed their hands of me and have no desire to even find out what the issue is by asking other dealers or technicians so I can try and pinpoint the problem without having my ATV sitting in a shop for weeks on end waiting for parts. I bought it because I need to use it. I am highly disappointed in them and Can-Am so far. The problem is the primary clutch rattles like a bad catalytic converter or heat shield falling off when it's cold or under strain like climbing a hill, as well as majority of speed under 10mph. The sound IS AWFUL and embarrassing. I even asked about aftermarket headlight options since the lame halogens that come with it aren't very bright. Jon sent me a link to a company I had already checked out and never bothered asking around his coworkers who deal with this product day in and out. In conclusion, they are just lazy there when it comes to customer complaints or questions about their ATVs. To anyone wishing to purchase from them, just know that once you buy, you're 'dust in the wind'.

This is the best customer service I have ever had Hands down. Special thanks go out to the Owner,…read moreJeff, and Howard. I had a small problem with my Spyder and it was fixed, it rides smooth now. You just can't find many businesses nowadays that put the customer before the dollar signs. Many thanks again guys

Priority is selling new units at Swampfox in Beckley, WV. When you need service prepare for a long…read morewait. Check out the service area below the showroom before you buy.

We did some Harley hopping while headed home from a trip…read more This shop has a great little cafe and a friendly staff. They have some great clothing and some beautiful inventory for your two- wheeled needs. As usual, restroom facilities were spotless. It's how you end up with a selection of HD clothing: each restroom stop one of you finds something you cannot live without! And actually that's how friends of ours wound up with a new bike. Gotta be careful, sometimes those beautiful bikes grab you!

This dealership closed and moved to Huntington, West Virginia. Just because they moved, doesn't…read moremean that they don't suck. The worst customer service I've ever experienced. All these morons wanna do, is to get you into the dealership so they can sell your own shit you don't need. I just had a simple question, and the service shop insisted I drive 2 1/2 hours for a simple question. The people there either don't care, or they have no clue as to what they're talking about. There are definitely better dealerships to go to than this one. Avoid this place at all cost