It's been a month, so I'm hoping I got the right towing service…read more Enterprise gave me a new Chrysler Pacifica mini-van with 13,000 miles on it - it made it through 2 days of driving to land me in Charleston, West Virginia. Went out one afternoon to find all electrics dead. AAA responded with Glen's (I believe) and a driver 'Rick' (again, I should've submitted this last month). Great guy - attempted a jump in parking lot of Best Western/Charleston, no dice, he suggested we head over to local Enterprise, we did, they sent us to the airport Enterprise, he took me and the van over there and he waited with me at the desk for keys to a Grand Cherokee (also new) which would ultimately get me through 7 days of driving, trouble-free. Many thanks to 'Rick' and his outfit for the 3 hour investment of time.

Alan was friendly and helpful on the phone during a busy time, a refreshing change from many towing…read morecompanies. Keep up the great customer service.

These guys are so awesome and honest!…read more My little birdie is finally leaving the nest and takes a short term contract to work in Charleston, WV. He starts having trouble with his vehicle and is unsure as to where to take it as he is unfamiliar with the area. I take to yelp and immediately find this 5 star rating and give these guys a call. While they are quite busy they manage to squeeze my son's vehicle in so that he would not miss work. Here's the thing...they did not charge for the labor or parts!!! This was, at the very least, a $175 job! Gave my son the keys and he was on his way. While I am not an emotional being, I teared up. This was an absolute blessing to come across such an anomaly..honest/mechanic! To top it off, his vehicle runs like new. If I could pick this shop up and put it in Houston, I would!

You want an honest, affordable auto repair shop? I've seen these guys turn away work (twice)…read morebecause they knew it wasn't necessary. I've also seen them fix mistakes other shops made and diagnose problems other shops missed. Their work is affordable and gets done quickly. This little place is like that awesome, greasy spoon restaurant you find that serves amazing food at great prices. I wouldn't go anywhere else.

The exhaust on my 2019 EcoSport suddenly became LOUD. Rolled in to Quality at 8 am. They found the…read moreissue (broken flex pipe) had it fixed and me on my way in 20 minutes. Very reasonable price. Didn't try to 'upsell' or inflate the issue. Friendly, professional, efficient, and down to earth folks. Will come to them for any future exhaust needs.

Was traveling and decided to replace the exhaust and tips on my Silverado. Paid $468 for a-flow…read moremaster and dual stainless tips. After pulling my trailer back to NC both tips are discolored and found the exhaust rubbing my spare tire. Called the shop and was told nothing they could do and it just is what it is.

Oh my Goodness this gentleman who owns this business is just outstanding. Our large van (Ford…read moreeconoline) must be towed via flatbed. I am more than happy to say we were well treated. The cost for the van to be towed from Kanawha City to Dunbar was 95.00. Everywhere else was well over 100.00 if we would have had cash it would have only been 85.00!! If you break down & need your car truck or van towed don't hesitate to call!!!

They don't stand by their work. I used these folks for a few years. Most recently, they did a…read morerear brake job for me. A week later I could hear something loose in one of the rear drums - rattling around. I took it back to their shop. When I came back, they said nothing was wrong and charged me $40. There was obviously something the mechanic missed the first time during installation. It was the same mechanic who checked it out when I came back. I'm guessing he said there was nothing wrong to cover his own butt, and quietly fixed his error. I should not have been charged.

The folks here are excellent and very knowledgeable. Great service and value. They sure make you…read morefeel welcome and right at home while you wait. Highly recommend.

The team was great! Kind and knowledgeable. I broke down traveling from Indiana to Charlotte on a…read moreSunday- I was back on the road in a matter of hours. Wonderful experience.

Had my hood and side fenders fixed and painted 8 months ago. They used the wrong paint and it…read morecrackled and is chipping and bubbled everywhere. I was told they would take care of it and that was 8 months ago. They ignore all phone calls and even the owner will not answer his phone. They were an amazing place when Dan was still working but now they have gone down hill. Please beware taking anything here! They also, never replaced my side mirror or headlight that was paid for. Horrible service!

Our car was completely broken down and no other garage would expect it being a '83 Rolls Royce. I…read morehad it hauled in on a flat bed to Dans Auto and he had it up and running within 2 days along with a GREAT detailing job the ladies did for free. Needless to say, these people are talented and VERY knowledgeable considering no one would even look at my husbands 100,000 dollar car and Dan took it in with no hesitation and did outstanding. Dan has very luck customers and this one for life

They towed our RV to their lot after we were involved in an accident on I-64 near their…read moreestablishment. They gave us cold drinks at the accident site and let my wife and cat (which was very stressed) sit in their air conditioned truck. When we got to their shop to clean out our RV they offered us popsicles to help with the heat. Everyone there was very nice and super supportive. They even drove one family to their home in War, West Virginia after they could not get a ride.

This place is amazing. We are from Texas and during a very long road trip our suv began to…read moreoverheat. It was a little after 5:00 pm and after calling several places they were willing to send a tow truck to pick us up. Since they could only carry 2 people in the tow truck, by law, a man, last name Hutchinson, picked up my family in his own truck. They took us to a hotel by their shop and even got a discount on our stay. The next morning, Daniel, (I believe was his name) the mechanic that worked on our vehicle found the problem immediately. He fixed the problem and had us back on the road by 11:00 am. They did not take advantage of our situation and just billed us for the tow and an hour of labor, didn't need any parts. What can I say, they saved our trip and didn't break the bank in the process!